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2,337 Reviews of Audi San Diego - Service Center
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April 03, 2020
65k service for Q5 Service visit was smooth and convenient. Finished the required service and then decided to do new tires and alignment, so took a loaner out to finish Service visit was smooth and convenient. Finished the required service and then decided to do new tires and alignment, so took a loaner out to finish some errands while the rest of the work was finished. More
by SJOHNSON1444
Verified CustomerEmployees Worked With
April 03, 2020
Way too overpriced. $100+ for labor that another place quoted at $30. That's a cheap example. And if your car is modded in any way, stay away from here. I used to be a loyal customer for nearly a decade. quoted at $30. That's a cheap example. And if your car is modded in any way, stay away from here. I used to be a loyal customer for nearly a decade. But when the time came for major repairs, that loyalty wasn't returned. It's a business, plain and simple. They don't GAF about personal relationships with their clients. They'll overcharge and nickel and dime you any way they can, whenever they can. More
by AARON957
Employees Worked With
April 01, 2020
Above and beyond Service went above and beyond as always. I received a quick appointment for a minor repair/consult. When I arrived I was assisted without having to w Service went above and beyond as always. I received a quick appointment for a minor repair/consult. When I arrived I was assisted without having to wait. More
by BJDAS
Employees Worked With
Damien Burton
March 31, 2020
35K Service for Q5 Things are pretty slow during the COVID-19 outbreak, with the Sales Dept shut down completely, but I was gratified that the Service Dept is up and run Things are pretty slow during the COVID-19 outbreak, with the Sales Dept shut down completely, but I was gratified that the Service Dept is up and running. Damien provided super service, being totally sensitive to the need for social distancing, and the entire dealership is demonstrating great care in disinfecting and sanitation. There was a recall service required on my vehicle, and they didn't have the part in stock, so I had to leave the vehicle overnight. But they offered a free loaner so no problem. They finished all the work early the next morning. They even fixed an annoying squeak in the steering column that I had neglected to point out when I dropped off the vehicle. Great job all around. Thanks. More
by ROBERTZ
Employees Worked With
Damien Burton
March 31, 2020
Great Experience Everyone I dealt with was very professional and Horacio was quick to respond to my voicemails and texts. They made getting my car serviced nice and ea Everyone I dealt with was very professional and Horacio was quick to respond to my voicemails and texts. They made getting my car serviced nice and easy during this time. More
by Jen R
Employees Worked With
March 30, 2020
Oil Change The employees I have had experience with are very knowledgeable and competent. They have extensive product knowledge and explain the various options t The employees I have had experience with are very knowledgeable and competent. They have extensive product knowledge and explain the various options to me in detail More
by vk
March 30, 2020
Good Experience The reservation process was easy. Brett was polite and helpful. I was unable to pick up my vehicle at first and had to leave it for a few extra days The reservation process was easy. Brett was polite and helpful. I was unable to pick up my vehicle at first and had to leave it for a few extra days. The dealership was very accommodating. More
by BRBAER
Employees Worked With
Brett Van Gompel
March 29, 2020
Going the Xtra Mile I found that the service group went the extra step to solve my issue with charging the etron. I was having an issue charging in a 110v outlet while w I found that the service group went the extra step to solve my issue with charging the etron. I was having an issue charging in a 110v outlet while waiting to wire a 220v outlet More
by dw2
Employees Worked With
Damien Burton
March 29, 2020
From setting the appointment to checking in was excellent. The advisor always kept me up to date with everything. The next appointment I need in the near future will be with him again. excellent. The advisor always kept me up to date with everything. The next appointment I need in the near future will be with him again. More
by ALISSONMAE
Employees Worked With
March 29, 2020
Very knowledgeable and addressed all my concerns. Also got me checked in and out quickly. Whenever I have to bring in one of my Audi's, I ask to get scheduled with Brett. got me checked in and out quickly. Whenever I have to bring in one of my Audi's, I ask to get scheduled with Brett. More
by JASON.NECHODOM
Employees Worked With
Brett Van Gompel
