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2,337 Reviews of Audi San Diego - Service Center
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April 15, 2020
1st time Damian was great. Loved that he left detailed voicemail - made it so easy to plan or call him back with answers. Loved the easy in, easy out experien Damian was great. Loved that he left detailed voicemail - made it so easy to plan or call him back with answers. Loved the easy in, easy out experience. More
by GG4D
Verified CustomerEmployees Worked With
Damien Burton
April 13, 2020
George is the best, best customer service around! Always communicates with me regarding what repairs are needed. He is always a pleasure to work with! communicates with me regarding what repairs are needed. He is always a pleasure to work with! More
by xgirld
Employees Worked With
April 13, 2020
I recently dropped my vehicle off at your dealership on Friday for 2 recalls. It came back that my thermostat bracket is broken only a few days outside my warranty. I’ve reached my 4 years but not 40,000 m Friday for 2 recalls. It came back that my thermostat bracket is broken only a few days outside my warranty. I’ve reached my 4 years but not 40,000 miles. I’m really upset about the decision that your dealership chose. I love my car but now I can’t drive it without the fear of my vehicle overheating or worse catch fire! I appreciate your diligence in making sure I’ve taken the necessary measures to insure my safety due to the recalls. During this time of our pandemic with Covid-19, I had hope that Audi would done the right thing to ease my anxiety about the recent discovery of my broken thermostat just a few days outside my warranty and during our pandemic. However, I was told to wait until it causes more damages. I honestly can’t believe this what I heard. Please forward my letter to your general manager and service manager. Ask them to review the video that was sent to us by your serviceman. I would like to dispute this decision. More
by KRUNKBERRY
Employees Worked With
April 13, 2020
Amazing Customer Service The service department, Damien Burton in particular has the best customer service traits that I have witnessed to this day. The way he explained my p The service department, Damien Burton in particular has the best customer service traits that I have witnessed to this day. The way he explained my problem made it simple for me to make a decision and he made me fully understand the issue at hand. More
by mayomart1
Employees Worked With
Damien Burton
April 13, 2020
Great customer service! I appreciated how all of the service advisors worked together to assist all customers even when their assigned service rep was temporarily unavailable. service advisors worked together to assist all customers even when their assigned service rep was temporarily unavailable. More
by VertaS
Employees Worked With
Nacho Mireles, Damien Burton
April 12, 2020
Wonderful service. Nacho has always been very friendly and helpful. He answered all of my questions and made sure everything was taken care of in a timely manner. and helpful. He answered all of my questions and made sure everything was taken care of in a timely manner. More
by JLJOHNSON0
Employees Worked With
Nacho
April 12, 2020
Excellent service, got same day appointment and car was serviced quickly. Nacho was our agent. He was very attentive and professional. I give him high marks serviced quickly. Nacho was our agent. He was very attentive and professional. I give him high marks More
by DIANEBERDUGO
Employees Worked With
Nacho, Aimal Abawi
April 12, 2020
Audi San Diego service was exceptional From the time they answered the phone in the service department to the experience I had with my service advisor, Damien-- it was obvious I was in goo From the time they answered the phone in the service department to the experience I had with my service advisor, Damien-- it was obvious I was in good hands. All went as good as can be expected. I give them my highest recommendation. Great car, great delership from Sales thru service. More
by Lambo Del Mar
Employees Worked With
Brett Van Gompel, Damien Burton
April 10, 2020
Damien was great! I was very happy that I was able to have my car serviced during our current stay at home orders in California. I felt very safe with the established I was very happy that I was able to have my car serviced during our current stay at home orders in California. I felt very safe with the established process. More
by SEWCALGAL
Employees Worked With
Damien Burton
April 09, 2020
I had my vehicle serviced at Audi San Diego and it was great! It was Easy to schedule an appointment. They even came to my house and picked up my vehicle and delivered it when it was done. They also sent great! It was Easy to schedule an appointment. They even came to my house and picked up my vehicle and delivered it when it was done. They also sent me a video of the technician checking my brakes and other parts of the vehicle. Audi SD has such great service and I highly recommend them. More
by shannondcarvalho
Employees Worked With
Nacho and Tim from service
