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2,337 Reviews of Audi San Diego - Service Center
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April 29, 2020
My car was not properly fixed, still making the air noise George customer service was good, but the tech department was not able to test my vehicle on the fwy so the visit was worthless and waste of $ 1,299 p George customer service was good, but the tech department was not able to test my vehicle on the fwy so the visit was worthless and waste of $ 1,299 payment for noting since the problem was not fixed and still making the same air noise. More
by JUAN32
Verified CustomerEmployees Worked With
Other Employees :
Juan from tech dept and his boss were not helping at all
April 29, 2020
Great service! Very professional. I love the video report that shows you your car and what work was done. Would have liked a car wash but understand having less employees during virus. Great to have car pick that shows you your car and what work was done. Would have liked a car wash but understand having less employees during virus. Great to have car picked up from my home. More
by MARYCLAPP_SD
Employees Worked With
April 28, 2020
Service was efficient and very helpful. With times being uncertain this added that bit of normalcy. Appreciate the eventual steps taken for the safety of their employees. uncertain this added that bit of normalcy. Appreciate the eventual steps taken for the safety of their employees. More
by ALISSONMAE
Employees Worked With
April 28, 2020
I had a terrible experience from a rude advisor in the beginning(Nacho) to a very rude and unhelpful manager(Russ) at the end who just blames the call center for everything that happened and even told me beginning(Nacho) to a very rude and unhelpful manager(Russ) at the end who just blames the call center for everything that happened and even told me he can’t control what the call center tells me because they’re 2 completely different departments. That did not sit well with me. More
by ESTRADAO91
April 28, 2020
Damian was very helpful, friendly and informative. Answered all our questions and addresses all our concerns. Will be going back to Audi for our services needs. Answered all our questions and addresses all our concerns. Will be going back to Audi for our services needs. More
by ADRIAN
Employees Worked With
Damien Burton
April 28, 2020
Bad experience not friendly, and kind of rude to be honest. made me feel like if I was lying about what I was actually told by another audi service rep. not friendly, and kind of rude to be honest. made me feel like if I was lying about what I was actually told by another audi service rep. More
by MARLAMAG
Employees Worked With
April 27, 2020
Great Service I have been coming here for 7 years. They always provide excellent and reliable service. They now have a text notification system that includes a sh I have been coming here for 7 years. They always provide excellent and reliable service. They now have a text notification system that includes a short video of my car after service showing me the issues. Very helpful! More
by BATEMANBILLS
April 26, 2020
Car given was not of the same standard. It was difficult for me to dive the one that I was given. Also took more time than promised. for me to dive the one that I was given. Also took more time than promised. More
by KUMAR.UTKARSH339
Employees Worked With
Not remember the name of the employee
April 26, 2020
A great service experience The recently implemented pick up/drop off service was on time as scheduled. The service rep Damien Burton was fantastic - kept me informed, explained The recently implemented pick up/drop off service was on time as scheduled. The service rep Damien Burton was fantastic - kept me informed, explained the repairs needed and was able to incorporate some savings in the whole process. Repairs were even done earlier than expected. More
by DANI_SOCAL
Employees Worked With
Damien Burton
April 26, 2020
Audi went over and beyond during this hard time to assist. Everything was amazing. I only gave 4 out of 5 stars because I was sadden my vehicle did not get a complimentary car wash. I always loved tha assist. Everything was amazing. I only gave 4 out of 5 stars because I was sadden my vehicle did not get a complimentary car wash. I always loved that perk. But again it is complimentary. More
by MS.EVANS0
Employees Worked With
Jerald Camacho, Russ Schwartzman
