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2,337 Reviews of Audi San Diego - Service Center
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May 05, 2020
AWESOME SERVICE AS USUAL!! Every time I come in for service I have an outstanding experience. The staff as well as the service that is provided is always excellent! Every time I come in for service I have an outstanding experience. The staff as well as the service that is provided is always excellent! More
by LENOREMGREGORY
Verified Customer
May 04, 2020
Everything was great! However I was a little disappointed when my car was returned and it was not cleaned. In the past they have cleaned my car at my annual service. when my car was returned and it was not cleaned. In the past they have cleaned my car at my annual service. More
by ALEXANDRA
Employees Worked With
May 04, 2020
These guys are totally disorganized The service guys obviously had good intentions but they didn't pick up my car when scheduled, couldn't tell me where the pickup was or when they would The service guys obviously had good intentions but they didn't pick up my car when scheduled, couldn't tell me where the pickup was or when they would pick up, finally did pick up, and then I got a call an hour later telling me they were coming to pick up my car. Totally terrible start to the process in the 4th week of COVID-19. Then they recommended all new tires after 14k miles. I'm no expert, but seems wrong. The car was returned unwashed. They claimed it was "sterilized" but how is that possible when it's literally unchanged in cleanliness from when it was picked up. I'm not thrilled I bought the service package because I'm stuck with these guys, but if I could take my car somewhere else I certainly would. More
by NROSEBUSINESS
Employees Worked With
May 04, 2020
Overall great care by George and the team! Pretty much everything was great! We worked with George Gushulak who was on the ball and super helpful, very good to work with. He noticed it was due Pretty much everything was great! We worked with George Gushulak who was on the ball and super helpful, very good to work with. He noticed it was due a service so we got this done at the same time as the repair and also had a couple of tires replaced. Only constructive feedback I have is when our car was returned it had not been cleaned which we thought it may have been given all the work we ended up getting done. More
by MARK.MURTAGH
Employees Worked With
May 03, 2020
First off, my service was over 2 months ago. Why has it taken so long to solicit feedback? Secondly, the service was for a noise in my backseat, they kept it for at least 4 days, and the only thing I think taken so long to solicit feedback? Secondly, the service was for a noise in my backseat, they kept it for at least 4 days, and the only thing I think they did was wash the car. The seat still rattles, and when I moved the seat to investigate further, grocery bags and other things were just as I had left them making it obvious they didn’t do any work on it ... Even after riding with a technician that acknowledged the noise and understood where it was coming from. Although Brett and team were very nice, I’m very disappointed. More
by MMADSEN79
Employees Worked With
Brett Van Gompel
May 03, 2020
Damien was awesome!! He addressed all my concerns and took care of me with professionalism. Thank you so much Damien. Explained all my questions too. took care of me with professionalism. Thank you so much Damien. Explained all my questions too. More
by jessicaovercash
Employees Worked With
Damien Burton
May 02, 2020
Awesome. Kept me abreast of progress. Checked everything out. Top notch service from Brett as always. All issues were attended to and car was delivered clean. everything out. Top notch service from Brett as always. All issues were attended to and car was delivered clean. More
by VMROJO
Employees Worked With
Brett Van Gompel
April 30, 2020
This is my 2nd car purchase from AUDI San Diego. Sales staff was not pushy and very helpful. Service department is knowledgeable and accommodating, thanks to Brett for always being will to work around my staff was not pushy and very helpful. Service department is knowledgeable and accommodating, thanks to Brett for always being will to work around my schedule . Thanks Team AUDI More
by BRIAN9Z
Employees Worked With
Brett Van Gompel
April 30, 2020
Happy Customer Great customer service at Audi San Diego. Really like the video that the tech takes of the car and sends to the owner. Service manager (Brett) suppl Great customer service at Audi San Diego. Really like the video that the tech takes of the car and sends to the owner. Service manager (Brett) supplies excellent service and is always there to answer questions, and manage service appointments. More
by CBIWALD
Employees Worked With
Brett Van Gompel, Amaechi Anyanwu
April 30, 2020
I typically have a good experience and have always worked with Brett. While George was very nice, not the best experience due to communication delays. with Brett. While George was very nice, not the best experience due to communication delays. More
by Tholley_33
Employees Worked With
