2,337 Reviews of Audi San Diego - Service Center
Service George did a great job! Service was completed on time. I thought it was really cool to receive a text message with a video of my car saying that the w George did a great job! Service was completed on time. I thought it was really cool to receive a text message with a video of my car saying that the work was done. More
Haven't met a friendly service agent yet. In general I find the service agents, while efficient, lack personality, empathy, or friendliness. A smile would be nice while looking at the custome In general I find the service agents, while efficient, lack personality, empathy, or friendliness. A smile would be nice while looking at the customer without distractions. And a thank you for bringing your car to us for service would be great as well. More
Audi service is simply the BEST !! They get you in and out fast while providing a loaner car if needed. The video explaining what was done to your car is AWESOME ! out fast while providing a loaner car if needed. The video explaining what was done to your car is AWESOME ! More
Did not fix airbag issue. Audi pre-sense keeps deactivating. Airbag light comes on/off with or without passenger seating. Service representative was very helpful. deactivating. Airbag light comes on/off with or without passenger seating. Service representative was very helpful. More
I will only bring my Q5 to George for service! He is knowledgeable, friendly and exceeds my expectations every time I bring my car in. knowledgeable, friendly and exceeds my expectations every time I bring my car in. More
2013 S5 Repairs Brought in for check engine light. Replaced intake manifold, but did not have a recurrence of high engine temp that I had also experienced. On way h Brought in for check engine light. Replaced intake manifold, but did not have a recurrence of high engine temp that I had also experienced. On way home, engine temp went high again. Brought right back and tech verified bad thermostat while engine was still hot. Replaced that too. Work was done promptly. Very accommodating on arranging Lyft transportation and loaners. It's a pleasure to work with service advisor Brett Van Gompel. Higher repair prices are to be expected for German cars. More
My experience at Audi San Diego was great. I came in to purchase a towing hitch and have it installed. The service consultant, Jerald Camacho, was excellent. He was able to get me a great price on the hitc purchase a towing hitch and have it installed. The service consultant, Jerald Camacho, was excellent. He was able to get me a great price on the hitch plus hitch accessories. He also set me up with a loaner. The install was great except for a scratch that occurred on the lower part of the bumper cover which blemished the paint. Jerald said they would make it right. More
Time after time, Audi continues to exceed my expectations. I cannot emphasize enough the value of exceptional customer service, which is exemplified by all staff and especially Mr. Brett Gompell expectations. I cannot emphasize enough the value of exceptional customer service, which is exemplified by all staff and especially Mr. Brett Gompell. I am a busy physician and an even busier mom, so the extra steps they take in making sure I am well taken care of when servicing my vehicle makes all the difference. Although I do love my Audi Q7, the main thing that will keep me coming back to purchase the next one is primarily because of the consistently remarkable customer service experienced. More
Audi San Diego has always been very responsive to my needs. Scheduling service with them is easy and seamless and the communication with the service staff is always timely and helpful. In particular, Ge needs. Scheduling service with them is easy and seamless and the communication with the service staff is always timely and helpful. In particular, George Gushulak has always been awesome! More
Great people, great service. They deserve 10 stars. I moved to Phoenix but still coming here for service. Best team ever. Highly recommended to any one looking for quality moved to Phoenix but still coming here for service. Best team ever. Highly recommended to any one looking for quality More