Audi San Diego - Service Center

great Car was picked up at my location on time and taken to dealership so I did not have to get my vehicle there myself. I liked the video the service depa Car was picked up at my location on time and taken to dealership so I did not have to get my vehicle there myself. I liked the video the service department sent me explaining the damage to the car and also so I could see it for myself. Once the car was completed, it was promptly delivered back to my home. More

Fast, accurate, and honest! The moment I pulled in, I was greeted and was assisted right away! I was given a loaner SUV and the process was also seamless!! greeted and was assisted right away! I was given a loaner SUV and the process was also seamless!! More

Damian Burton Damian continues to be the best service representative I have ever had and that includes other dealerships, too. Conscientious, considerate, articula Damian continues to be the best service representative I have ever had and that includes other dealerships, too. Conscientious, considerate, articulate, polite, knowledgeable and just a joy to work with. More

Service was rediculous, a simple repair 4 hrs turned into a week . The service writer Jorge stretches truths. Won’t go back again. I will go to Escondido or Carlsbad instead!! a week . The service writer Jorge stretches truths. Won’t go back again. I will go to Escondido or Carlsbad instead!! More

Not up to par Not great about updates for progress on service. Left a rag in the engine compartment Radiator fluids critically low when work was completed Not great about updates for progress on service. Left a rag in the engine compartment Radiator fluids critically low when work was completed Steering wheel adjustment is now not working after work was completed More

Fabulous experience at Audi!! Even with the CV19 and everyone was so helpful, friendly and accommodating. They were extremely efficient and very conscience of the space, cleanliness and mindful of oth everyone was so helpful, friendly and accommodating. They were extremely efficient and very conscience of the space, cleanliness and mindful of others. More

Given the COVID-19 conditions, wait for service was understandable. Pleasant and courteous service as expected. Small omissions from tech after wheel repair could be opportunity for improvement to pe understandable. Pleasant and courteous service as expected. Small omissions from tech after wheel repair could be opportunity for improvement to perfection. More

I always get quality service here at Audi San Diego Miramar. The employees are friendly, helpful, and accommodating and my A3 has been in great condition. Miramar. The employees are friendly, helpful, and accommodating and my A3 has been in great condition. More

Heart Broken I have owned more than 10 Audi's and have at least that many currently spread across my family. I have never had such a disappointing and unacceptabl I have owned more than 10 Audi's and have at least that many currently spread across my family. I have never had such a disappointing and unacceptable service experience at any dealership. Not only was the workmanship unacceptable, the entire experience was one poor, from the patronizing service advisor who assumes his customers are idiots to poor communications, assumptions and zero attention to detail. Unlike other Audi dealers, I received my car back filthy with grease prints on the hood, missing tire valve caps (which were just replaced with the tires two day prior, all controls like radio and A/C in expreme positions, and the TPMS alarmed within 5 miles of leaving the dealership. More