2,337 Reviews of Audi San Diego - Service Center
Friendly & Professional Service! Even though it was really busy on the day of my service appointment, Damian and the staff were extremely quick in getting everything done - and with a Even though it was really busy on the day of my service appointment, Damian and the staff were extremely quick in getting everything done - and with a smile! More
Horrible service. Misdiagnosed, overcharged, insulted intelligence. Their service department wouldn’t stand by their work. Never buying or driving an Audi again. Unfortunate because I was a big fan. intelligence. Their service department wouldn’t stand by their work. Never buying or driving an Audi again. Unfortunate because I was a big fan. More
Staff is friendly and professional. Only gave 4 stars because their online booking system doesn't tell you their is a long waiting list for loaners. Used to be easier. because their online booking system doesn't tell you their is a long waiting list for loaners. Used to be easier. More
Damien is An amazing presenter for bad news. Price of parts and service exceeded my budget. Great service, he provided consistent, realistic and reassuring feedback parts and service exceeded my budget. Great service, he provided consistent, realistic and reassuring feedback More
great Car was picked up at my location on time and taken to dealership so I did not have to get my vehicle there myself. I liked the video the service depa Car was picked up at my location on time and taken to dealership so I did not have to get my vehicle there myself. I liked the video the service department sent me explaining the damage to the car and also so I could see it for myself. Once the car was completed, it was promptly delivered back to my home. More
Fast, accurate, and honest! The moment I pulled in, I was greeted and was assisted right away! I was given a loaner SUV and the process was also seamless!! greeted and was assisted right away! I was given a loaner SUV and the process was also seamless!! More
Damian Burton Damian continues to be the best service representative I have ever had and that includes other dealerships, too. Conscientious, considerate, articula Damian continues to be the best service representative I have ever had and that includes other dealerships, too. Conscientious, considerate, articulate, polite, knowledgeable and just a joy to work with. More
Service was rediculous, a simple repair 4 hrs turned into a week . The service writer Jorge stretches truths. Won’t go back again. I will go to Escondido or Carlsbad instead!! a week . The service writer Jorge stretches truths. Won’t go back again. I will go to Escondido or Carlsbad instead!! More
Not up to par Not great about updates for progress on service. Left a rag in the engine compartment Radiator fluids critically low when work was completed Not great about updates for progress on service. Left a rag in the engine compartment Radiator fluids critically low when work was completed Steering wheel adjustment is now not working after work was completed More
Fabulous experience at Audi!! Even with the CV19 and everyone was so helpful, friendly and accommodating. They were extremely efficient and very conscience of the space, cleanliness and mindful of oth everyone was so helpful, friendly and accommodating. They were extremely efficient and very conscience of the space, cleanliness and mindful of others. More