Audi San Diego - Service Center

Honestly Audi has the worst service department I have ever dealt with. I thought for as expensive have a vehicle I was buying that I would have top-notch service but that is far from the case. I wish tha ever dealt with. I thought for as expensive have a vehicle I was buying that I would have top-notch service but that is far from the case. I wish that I would’ve talk to my friends who had Audis prior to my purchase otherwise I probably would not of ended up buying an Audi. My friends who Also on Audis have the exact same issues. In fact I know someone who goes out and pays for service from a different vendor just so they don’t have to deal with how crappy Audi is to work with to service their vehicle. I can’t wait until I am out of my lease to never buy an Audi again. More

Nacho took great care of me as he always does whenever I come in. He made sure my gas cap was ordered and repaired as quickly as possible, as well as changed my key battery. come in. He made sure my gas cap was ordered and repaired as quickly as possible, as well as changed my key battery. More

good service I received a recall service and got it done there. They are nice. Besides the recall, I also got some free complimentary service which is nice. I received a recall service and got it done there. They are nice. Besides the recall, I also got some free complimentary service which is nice. More

Efficient and friendly service I booked a regular service appointment online. Damien took care of the service as soon as I got there and had the service completed expediently even t I booked a regular service appointment online. Damien took care of the service as soon as I got there and had the service completed expediently even though the shop was very busy. Damien confirmed all the service items that were completed as well as the diagnostic results. I am pleased with the service and quick attention I received. More

Everything has gone smoothly with my Audi lease and service. I am very happy with my salesman Anthony. He was not the typical pushy car salesman. Even the finance woman, Joyce, was extremely nice an service. I am very happy with my salesman Anthony. He was not the typical pushy car salesman. Even the finance woman, Joyce, was extremely nice and patient. More

standard service call in weird times Standard service call in weird times-got in and out. It was clean and socially distanced. my car was serviced. nice loaner and met expectations. Standard service call in weird times-got in and out. It was clean and socially distanced. my car was serviced. nice loaner and met expectations. More

Respectful and courteous Friendly and honest service! I asked for an SUV loaner car after being offered a sedan (I prefer to the ride of an SUV). The attendant put me in a bea Friendly and honest service! I asked for an SUV loaner car after being offered a sedan (I prefer to the ride of an SUV). The attendant put me in a beautiful Q5 which was a dream. All safety protocols followed which was reassuring. More

Friendly & Professional Service! Even though it was really busy on the day of my service appointment, Damian and the staff were extremely quick in getting everything done - and with a Even though it was really busy on the day of my service appointment, Damian and the staff were extremely quick in getting everything done - and with a smile! More

Staff is friendly and professional. Only gave 4 stars because their online booking system doesn't tell you their is a long waiting list for loaners. Used to be easier. because their online booking system doesn't tell you their is a long waiting list for loaners. Used to be easier. More

Damien is An amazing presenter for bad news. Price of parts and service exceeded my budget. Great service, he provided consistent, realistic and reassuring feedback parts and service exceeded my budget. Great service, he provided consistent, realistic and reassuring feedback More