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2,344 Reviews of Audi San Diego - Service Center
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June 09, 2020
Tire Changing Maladies My recent service at Audi San Diego was less than successful. One of the items accomplished was the replacement of all four tires with like-kind tire My recent service at Audi San Diego was less than successful. One of the items accomplished was the replacement of all four tires with like-kind tires. The person responsible for changing the tires marked all four wheels to such an extent that polishing compound needed to be used to remove most of the striations. Further, two of the wheels have permanent gouges in the surface face of the wheels and would probably require replacement. After a month of this being reported, there has been no resolution. Finally, when Audi inflated the tires, the "technician" over-inflated the tires and delivered the car in that condition. Audi clearly states (in the service manual and on the door frame) that the pressure is to be 39f/33r psi. All four tires were inflated to 47psi. A serious lack of attention to detail. I've used Audi of San Diego for a very long time and this is the first instance of them underperforming. More
by DESIGNWERKES
Verified CustomerEmployees Worked With
June 07, 2020
Brought my car in for routine maintenance. Loaner was provided and the the process was quick. Service was completed when promised and customer service was excellent. provided and the the process was quick. Service was completed when promised and customer service was excellent. More
by PCARRILL31
Employees Worked With
June 05, 2020
Excellent service from start to finish Pleasant greeting at arrival, quick write up. Nice clean waiting area with refreshment. Service was completed promptly while I waited. Everything what Pleasant greeting at arrival, quick write up. Nice clean waiting area with refreshment. Service was completed promptly while I waited. Everything what tip top from start to finish. More
by SSPEISER
Employees Worked With
June 04, 2020
GIT ER DONE GEORGE! I am SO pleased that I was assigned to George as my service advisor for my S5. He acts professionally and without any pretense or patronizing. I I am SO pleased that I was assigned to George as my service advisor for my S5. He acts professionally and without any pretense or patronizing. I have found that as a woman, some service advisors tend to be 'overzealous' in their repair/ service recommendations (Not Audi!). George always keeps me updated and explains things clearly. His knowledge and experience show through in every encounter, which confirms that both he and Audi care about my vehicle and my level of satisfaction. More
by BARVILLEBAY
Employees Worked With
June 02, 2020
awesome great experience with Nacho Mireles who I have been going back to for a few years now. On top of his work and very communicative. Thank you/ great experience with Nacho Mireles who I have been going back to for a few years now. On top of his work and very communicative. Thank you/ More
by DRGMISHRA
Employees Worked With
June 01, 2020
Smooth Transaction Great customer service. Friendly and professional staff. I had an issue with a battery I had purchased from the dealership. They tested and covered Great customer service. Friendly and professional staff. I had an issue with a battery I had purchased from the dealership. They tested and covered it 100% under warranty with minimal delay and few iterations. More
by AC
Employees Worked With
Damien Burton
June 01, 2020
Audi Maintenance 10k Solid and excellent experience at Audi San Diego. Jerald, my service advisor, has provided exceptional service and ensuring that the vehicle is being Solid and excellent experience at Audi San Diego. Jerald, my service advisor, has provided exceptional service and ensuring that the vehicle is being taken in good care by professional technicians. More
by NICHOLAS.GORBACHEV
Employees Worked With
Jerald Camacho
May 31, 2020
It was an amazing experience at San Diego. The staff was very helpful with finding the right car for us. Although they were very strict about the pricing but it worked out at the end very helpful with finding the right car for us. Although they were very strict about the pricing but it worked out at the end More
by OMERKHN329
Employees Worked With
Amaechi Anyanwu
May 29, 2020
Audi Service in difficult times In these unprecedented times it is comforting to know Audi Service and my rep George Gushulak are there for me (and my Audi). Excellent care as alway In these unprecedented times it is comforting to know Audi Service and my rep George Gushulak are there for me (and my Audi). Excellent care as always. Highly recommend! More
by GFRETER
Employees Worked With
May 29, 2020
Car pick up and delivery is a great idea and an appreciated service along w car sanitizing. A bit more organization will help. (Pickup missed, but corrected w sincerity! Service always 5 star fr appreciated service along w car sanitizing. A bit more organization will help. (Pickup missed, but corrected w sincerity! Service always 5 star from George! More
by BARVILLEBAY
Employees Worked With
