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2,337 Reviews of Audi San Diego - Service Center
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June 10, 2020
Proactive service from Audi San Diego Particularly impressed that Manny responded on his day off to my call for routine service Also liked the video that showed the technician measuring t Particularly impressed that Manny responded on his day off to my call for routine service Also liked the video that showed the technician measuring tire tread depth and brake pad thickness. More
by TED
Verified CustomerEmployees Worked With
Binan, Manny Gastelum
June 10, 2020
Disappointed every time I've been to Audi San Diego for service a few times, never again. I've been disappointed every time with the lack of professionalism and poor communic I've been to Audi San Diego for service a few times, never again. I've been disappointed every time with the lack of professionalism and poor communication. It's worth the extra miles to go to Audi Carlsbad. More
by MICHAEL.TREZZA
Employees Worked With
June 10, 2020
hospitality Good and fast! The staff was very helpful, understanding, accommodating. A great experience! Daniel went above and beyond to help out. Thanks for your Good and fast! The staff was very helpful, understanding, accommodating. A great experience! Daniel went above and beyond to help out. Thanks for your great service! More
by NAM.SHIN
Employees Worked With
Other Employees :
Scott Kealy, Brett Van Gompel, Manny Gastelum, Damien Burton, Jerald Camacho, Joe Caffrey , Russ Schwartzman
June 09, 2020
Tire Changing Maladies My recent service at Audi San Diego was less than successful. One of the items accomplished was the replacement of all four tires with like-kind tire My recent service at Audi San Diego was less than successful. One of the items accomplished was the replacement of all four tires with like-kind tires. The person responsible for changing the tires marked all four wheels to such an extent that polishing compound needed to be used to remove most of the striations. Further, two of the wheels have permanent gouges in the surface face of the wheels and would probably require replacement. After a month of this being reported, there has been no resolution. Finally, when Audi inflated the tires, the "technician" over-inflated the tires and delivered the car in that condition. Audi clearly states (in the service manual and on the door frame) that the pressure is to be 39f/33r psi. All four tires were inflated to 47psi. A serious lack of attention to detail. I've used Audi of San Diego for a very long time and this is the first instance of them underperforming. More
by DESIGNWERKES
Employees Worked With
June 07, 2020
Brought my car in for routine maintenance. Loaner was provided and the the process was quick. Service was completed when promised and customer service was excellent. provided and the the process was quick. Service was completed when promised and customer service was excellent. More
by PCARRILL31
Employees Worked With
June 05, 2020
Excellent service from start to finish Pleasant greeting at arrival, quick write up. Nice clean waiting area with refreshment. Service was completed promptly while I waited. Everything what Pleasant greeting at arrival, quick write up. Nice clean waiting area with refreshment. Service was completed promptly while I waited. Everything what tip top from start to finish. More
by SSPEISER
Employees Worked With
June 04, 2020
GIT ER DONE GEORGE! I am SO pleased that I was assigned to George as my service advisor for my S5. He acts professionally and without any pretense or patronizing. I I am SO pleased that I was assigned to George as my service advisor for my S5. He acts professionally and without any pretense or patronizing. I have found that as a woman, some service advisors tend to be 'overzealous' in their repair/ service recommendations (Not Audi!). George always keeps me updated and explains things clearly. His knowledge and experience show through in every encounter, which confirms that both he and Audi care about my vehicle and my level of satisfaction. More
by BARVILLEBAY
Employees Worked With
June 02, 2020
awesome great experience with Nacho Mireles who I have been going back to for a few years now. On top of his work and very communicative. Thank you/ great experience with Nacho Mireles who I have been going back to for a few years now. On top of his work and very communicative. Thank you/ More
by DRGMISHRA
Employees Worked With
June 01, 2020
Smooth Transaction Great customer service. Friendly and professional staff. I had an issue with a battery I had purchased from the dealership. They tested and covered Great customer service. Friendly and professional staff. I had an issue with a battery I had purchased from the dealership. They tested and covered it 100% under warranty with minimal delay and few iterations. More
by AC
Employees Worked With
Damien Burton
June 01, 2020
Audi Maintenance 10k Solid and excellent experience at Audi San Diego. Jerald, my service advisor, has provided exceptional service and ensuring that the vehicle is being Solid and excellent experience at Audi San Diego. Jerald, my service advisor, has provided exceptional service and ensuring that the vehicle is being taken in good care by professional technicians. More
by NICHOLAS.GORBACHEV
Employees Worked With
Jerald Camacho
