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2,337 Reviews of Audi San Diego - Service Center
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June 15, 2020
I waited a little bit before being helped when checking in and checking out but service was great like always. I like the video I got regarding my car! in and checking out but service was great like always. I like the video I got regarding my car! More
by BIBISPRIETO
Verified CustomerEmployees Worked With
Manny Gastelum
June 15, 2020
My experience at Audi San Diego was impressive. It was easy to make an appointment and the service I received from drop off to pick up was on point. easy to make an appointment and the service I received from drop off to pick up was on point. More
by THERESAMLOWRY
Employees Worked With
Jerald Camacho
June 15, 2020
Experience at Audi San Diego I had a good experience while having my car serviced. The representative that served me did an exceptional job. Everything was done in a timely and pr I had a good experience while having my car serviced. The representative that served me did an exceptional job. Everything was done in a timely and professional manor. More
by RUINSOFK
Employees Worked With
Jerald Camacho
June 15, 2020
Still have not corrected the problem w/the starting issue Q 5 would intermittently not start, was told it was starter by another foreign car repair, had it replaced, was not the starter. We replaced the batte Q 5 would intermittently not start, was told it was starter by another foreign car repair, had it replaced, was not the starter. We replaced the battery with the recommended replacement battery worked fine for about 3-4 months. Than same issue , would only click, starter would not engage. Brought the car to Audi San Diego, was told battery was good .....than they said need a special AUDI battery programed for the car $960.00! told them from internet research problem was a loose wire. Installed new battery, picked up car came home, next day car would not start, towed car back to dealer, few days later, was informed that they did not connect the alternator, that was the problem, came back to dealer, car wouldn't start at the dealer. Approx. week later was told was a pinched wire car was fixed, two days later car would not start again, wiggled the battery cables and car started, believe the problem is the battery cabling....or cellonide. Have not been back. PS understand with covid 19 they may have not been to full force but this has not be fun . More
by DAVID@STANSIGN.COM
Employees Worked With
June 13, 2020
consistently disappointing The dealership/service center on MiraMar Road in San Diego fails to satisfy in both sales and service. After three years of using this dealership I fi The dealership/service center on MiraMar Road in San Diego fails to satisfy in both sales and service. After three years of using this dealership I find the leadership and/or practices used in the service department to be oddly below average. Even with an appointment service curstomers frequently wait for 30-45 min to drop off their car. I think the method used to process in-coming service customers is inefficient and the department probably also lacks effective leadership to implement improvement. Compared to the service at San Diego Mercedes, this Audi service department is pitiful. Likewise, sales is also lacking in good customer service. For example when I picked up my new etron , the battery was not charged. Why would I buy a vehicle with an electric option if I didn't want to use it? When I asked I was told the charging station is on the "other side" of the building and thus inconvenient for sales to use. The representatives were also poorly informed in general about the etron and gave incorrect information about charging. In fact, I returned later to the dealership to give them a lesson in how to charge the vehicle. Audi makes a quality car but if you buy, lease, or service one I suggest trying another dealership. I am glad I don't have to use this dealership anymore. More
by Etron owner
June 12, 2020
Enjoyed AudiCare from Home Thank you for picking up my car from home for its annual AudiCare servicing. This was extremely convenient to make sure S6/Q7 are ready! Thank you for picking up my car from home for its annual AudiCare servicing. This was extremely convenient to make sure S6/Q7 are ready! More
by RAPHAEL_AGUIRRE
Employees Worked With
June 11, 2020
Awesome, as always. I'm on my fourth Audi with this dealership, and it is always a pleasure coming to service my car. Thank you for taking such good care of me and my ca I'm on my fourth Audi with this dealership, and it is always a pleasure coming to service my car. Thank you for taking such good care of me and my car. More
by CHRISTINE.CUMMINS
June 11, 2020
efficient and professional service Every visit all personnel have been polite and friendly, professional and informative, and have completed the task with good efficiency. The waiting Every visit all personnel have been polite and friendly, professional and informative, and have completed the task with good efficiency. The waiting areas and restroom have been maintained clean and pleasant. More
by THEROBBINSHOME
Employees Worked With
Mitchell Briones, Manny Gastelum, Damien Burton
June 11, 2020
Always good service when I bring my car in . Jerald my service advisor is awesome. Also like the video the service department sends to let see what is going on with your car. service advisor is awesome. Also like the video the service department sends to let see what is going on with your car. More
by MERDISMAURICE
Employees Worked With
Jerald Camacho
June 10, 2020
audi repair Audi service San Diego went out of their way to resolve all of our problems. The only request is that you don;t use my husbands email, Mandyfloyd @ s Audi service San Diego went out of their way to resolve all of our problems. The only request is that you don;t use my husbands email, Mandyfloyd @ san,rr,com. We are getting duplicate reviews and I am the primary user of th car. Hee very rarely drives my car, More
by MKELLMAN
Employees Worked With
Jerald Camacho, Russ Schwartzman
