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Audi San Diego - Service Center

San Diego, CA

4.5
2,337 Reviews

2,337 Reviews of Audi San Diego - Service Center

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June 24, 2020

who else can you go to on a new car Went in for a recall and made a appointment and asked for a loaner for the day.NO LOANER!! loss of work and they knew it......... More

by DUCE5656
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
So glad to see Don is not seen here beware of him all about his pocket.
June 24, 2020

Took my car in a couple of months ago for an oil change was was charged $900. My car still has the same check engine light on as before and when addressed with dealership i was told I needed to buy a light More

by C_1202
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2020

Super Helpful & Communicated Clearly Great experience with Damian. He was very helpful and answered all my questions. I also appreciated the sensitivity to the COVID pandemic: they were c More

by MEI-LING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 02, 2020 -

Audi San Diego responded

Hi Mei-ling, thank you so much for your positive comments about Audi San Diego! Please don't hesitate to reach out to us if there's anything more we can do!

June 22, 2020

I’ve been coming to Audi San Diego for 11 years and each time I visit my experience is even better than the last. I don’t know how they continue to excel and raise the bar, but they do it every time. The en More

by THENDOFMUSIC
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
Jul 02, 2020 -

Audi San Diego responded

Hello, it's experiences like yours that really keep us motivated! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 21, 2020

Poor experience. No clear comm by the service rep. Also, horrible experience with the loaner call process. Also, did not feel very welcome at the dealership. Will probably not come to Audi SD for my next ca More

by EUSSURA
Recommend Dealer
No
Employees Worked With
Manny Gastelum
June 21, 2020

Thank you to both Manny and Damien for your great customer service to ensure that our call Audi SUV was repair thank you much awesome. More

by ARNESSA33
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum, Damien Burton
Jul 02, 2020 -

Audi San Diego responded

Hello, we are glad Manny and Damien could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2020

Cheerful and efficient I always have a terrific experience at this dealership. They are friendly, efficient, and thoughtful. I was in and out very quickly despite the strain More

by Laura M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2020 -

Audi San Diego responded

Laura, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2020

perfect Anthony kept me informed from start and hit all scheduled as promised. the office was clean and organized. this is the 3rd Audi I have bought from Aud More

by BILBREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 19, 2020 -

Audi San Diego responded

Hello, we are very happy that Anthony could provide you with a positive buying experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Enjoy your new Audi!

June 16, 2020

Damien has been our service manager for the past (almost) 6 years. We have always appreciated his impeccable service- this last service was started with another service manager, and although the service was More

by ANDREASONI8
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jun 19, 2020 -

Audi San Diego responded

Hi Andrea, thank you for taking the time to leave us this great review. We set high expectations for ourselves so we are delighted to hear that you've had such positive service experiences with Damien and our team for over six years! Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

June 16, 2020

The show room is clean & modern. The services are great. The salesperson that sold the car to me is awesome. The purchase price that I got is fantastic. I would put Audi of San Diego at the top of the li More

by MTJHAN88
Recommend Dealer
Yes
Employees Worked With
Mario Chabayta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fadi Houneini, Dan Chappelle
Jun 19, 2020 -

Audi San Diego responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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