2,337 Reviews of Audi San Diego - Service Center
who else can you go to on a new car Went in for a recall and made a appointment and asked for a loaner for the day.NO LOANER!! loss of work and they knew it......... Went in for a recall and made a appointment and asked for a loaner for the day.NO LOANER!! loss of work and they knew it......... More
Took my car in a couple of months ago for an oil change was was charged $900. My car still has the same check engine light on as before and when addressed with dealership i was told I needed to buy a light was was charged $900. My car still has the same check engine light on as before and when addressed with dealership i was told I needed to buy a light bulb in order to remove engine light. I was told my car would be washed a sprayed (due to COVID) snd it was not. I will not be taking my car to the dealer and I can’t tell anything was done to my car. #robbedbyaudi More
Super Helpful & Communicated Clearly Great experience with Damian. He was very helpful and answered all my questions. I also appreciated the sensitivity to the COVID pandemic: they were c Great experience with Damian. He was very helpful and answered all my questions. I also appreciated the sensitivity to the COVID pandemic: they were careful about cleanliness. My only beef is that there is not much room to maneuver in their lot and service area with the car - difficult to get out and even get in at times. Service was very good. Thanks. More
I’ve been coming to Audi San Diego for 11 years and each time I visit my experience is even better than the last. I don’t know how they continue to excel and raise the bar, but they do it every time. The en time I visit my experience is even better than the last. I don’t know how they continue to excel and raise the bar, but they do it every time. The entire team is great. This time Manny helped my car with its first oil change and he’s incredibly friendly, knowledgeable, and helpful. Thank you so much, Manny!!! More
Poor experience. No clear comm by the service rep. Also, horrible experience with the loaner call process. Also, did not feel very welcome at the dealership. Will probably not come to Audi SD for my next ca horrible experience with the loaner call process. Also, did not feel very welcome at the dealership. Will probably not come to Audi SD for my next car. More
Thank you to both Manny and Damien for your great customer service to ensure that our call Audi SUV was repair thank you much awesome. customer service to ensure that our call Audi SUV was repair thank you much awesome. More
Cheerful and efficient I always have a terrific experience at this dealership. They are friendly, efficient, and thoughtful. I was in and out very quickly despite the strain I always have a terrific experience at this dealership. They are friendly, efficient, and thoughtful. I was in and out very quickly despite the strain created on all procedures by the pandemic. More
perfect Anthony kept me informed from start and hit all scheduled as promised. the office was clean and organized. this is the 3rd Audi I have bought from Aud Anthony kept me informed from start and hit all scheduled as promised. the office was clean and organized. this is the 3rd Audi I have bought from Audi of San Diego and will not have my Audi serviced any place else. More
Damien has been our service manager for the past (almost) 6 years. We have always appreciated his impeccable service- this last service was started with another service manager, and although the service was 6 years. We have always appreciated his impeccable service- this last service was started with another service manager, and although the service was satisfactory, the contrast couldn’t have been more stark. I really can’t say how top-notch and exceptional Damien is a service manager. He goes out of his way to make you feel the warmest welcome possible, he provides incredible clarity about the service and will spend an extraordinary amount of time to provide you with clarity about your service or repair and the necessity or optionality of the service, and the specific particulars. More than all of this, he is a genuinely wonderful person and the advice you get is the same as if you were his family. We are moving out of San Diego and it is so unfortunate for us that we won’t have his help in the future, Damien is a crown jewel in the Audi family. I could not recommend him more highly. I am immensely grateful for his service over the years with our vehicles. More
The show room is clean & modern. The services are great. The salesperson that sold the car to me is awesome. The purchase price that I got is fantastic. I would put Audi of San Diego at the top of the li The salesperson that sold the car to me is awesome. The purchase price that I got is fantastic. I would put Audi of San Diego at the top of the list for my next car purchase & would recommend it to my family & friends. More