Audi San Diego - Service Center

Could be more attentive and communicate better. i had to initiate calls myself to find out what was happening. Turn around is reasonable. Advisor dependent. initiate calls myself to find out what was happening. Turn around is reasonable. Advisor dependent. More

Every time I go in I’m treated like I’m really somebody Service with George or with Fernando OUR salesman. Everyone is friendly and very Curtis it’s an absolute joy to go in there to The Dealer Service with George or with Fernando OUR salesman. Everyone is friendly and very Curtis it’s an absolute joy to go in there to The Dealer More

Thorough Service The technician did a thorough undercarriage inspection finding a potentially dangerous condition in the front suspension and steering. Only a thoroug The technician did a thorough undercarriage inspection finding a potentially dangerous condition in the front suspension and steering. Only a thorough inspection would have noticed the small oil leak, an indication of the problem. George sent a video with narration to explain the problem. Without his video I likely would not have had the repair. More

Great Experience equals Repeat Service Great experience, timely work that was flexible to my schedule. Price was reasonable and actually under quoted price. Lines were not long and every ef Great experience, timely work that was flexible to my schedule. Price was reasonable and actually under quoted price. Lines were not long and every effort was made to make me feel comfortable. More

Scott Kealy always takes good care of me. He is courteous, helpful, efficient, and always seems to understand the customer’s perspective. He goes above and beyond the requirements of the job. . courteous, helpful, efficient, and always seems to understand the customer’s perspective. He goes above and beyond the requirements of the job. . More

Horacio always takes great care of my RS3 and of my needs. He keeps me updated through my preferred method of texts and always deliver more and faster than he promised. needs. He keeps me updated through my preferred method of texts and always deliver more and faster than he promised. More

Great service; nice facility; very professional This people at this dealership are very welcoming, It is sparkling clean with a couple of nice waiting rooms. There's not the usual coffee, drinks a This people at this dealership are very welcoming, It is sparkling clean with a couple of nice waiting rooms. There's not the usual coffee, drinks and snacks due to COVID, but the wait wasn't long. I've been coming here for ~17 years for annual service on my 2000 TT and now 2012 TT and the service has always been top notch. More

Did not fix problem Damion Burton very polite and somewhat helpful. Brought my car in for a recall and a service problem I was having. Recall problem was fixed.. My se Damion Burton very polite and somewhat helpful. Brought my car in for a recall and a service problem I was having. Recall problem was fixed.. My service problem had to do with car making large warning noise saying to check tire pressure and store in MMI I am rather certain this is display indicator and not tire pressure. This problem has been going on for a couple years. I would like it fixed but I have about given up. It is annoying. I live in Point Loma and am not eager to make the trip up to your dealership again for exactly same problem. As there was no hand sanitizer in the costumer lounge I used some sitting on an empty desk. One of your sales people actually got mad over that. Your bad. More

I've always liked the dealership. This is my second Audi. Working with sales is always a challenge but service is excellent. Would like to find a way to avoid sales but still have the car serviced when appro Working with sales is always a challenge but service is excellent. Would like to find a way to avoid sales but still have the car serviced when appropriate (warranty or recall). Otherwise, I just use Dennis Sherman in La Mesa. More

Side Assist Fix Got windows tinted at another company and they broke my side assist cable in the back door. Was able to get Audi San Diego to fix it first thing afte Got windows tinted at another company and they broke my side assist cable in the back door. Was able to get Audi San Diego to fix it first thing after the weekend....of course I had the other company pay for their mistake! Courteous and professional service! More