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2,344 Reviews of Audi San Diego - Service Center
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June 28, 2020
Outstanding Issues All previous issues with regard to the services received at Audi San Diego have been satisfactorily resolved. Thanks to George Gushulak for keeping o All previous issues with regard to the services received at Audi San Diego have been satisfactorily resolved. Thanks to George Gushulak for keeping on top of this issue and absolutely correcting our previous problems. More
by DESIGNWERKES
Verified CustomerEmployees Worked With
June 26, 2020
Avoiding coolant pump warranty repair Service writer was very courteous and congenial however he and/or the technician fabricated a tale that an oil leak on the cam bridge caused the coola Service writer was very courteous and congenial however he and/or the technician fabricated a tale that an oil leak on the cam bridge caused the coolant pump/thermostat assembly to fail and therefor Audi would not replace the pump as required by the recent lawsuit. They would repair the leak and replace the pump/thermostat assembly for $3,500. An independent mechanic verified that the cam bridge oil leak was insignificant and did not cause the pump failure. The failure was a cracked plastic thermostat housing which he replaced with an after market metal housing for $1,000. FYI Audi San Diego shop rate is $199/hr. This is the second pump failure in 75,000 miles on a A4, 2.0T. Audi San Diego did replace the first pump per the warranty at 50,000 miles. More
by DOWNERONE
Employees Worked With
Jerald Camacho
June 25, 2020
So disappointed all the time when I dropped my car for service or any issue They don’t check your history about your vivar but specially when I have an extended warranty They always said I can’t find you service or any issue They don’t check your history about your vivar but specially when I have an extended warranty They always said I can’t find you and the attitude I felt so uncomfortable More
by TAVATOMC
Employees Worked With
June 25, 2020
Could be more attentive and communicate better. i had to initiate calls myself to find out what was happening. Turn around is reasonable. Advisor dependent. initiate calls myself to find out what was happening. Turn around is reasonable. Advisor dependent. More
by Bry.cal.del
Employees Worked With
Other Employees :
Brett Van Gompel, Richard Albach
June 25, 2020
Every time I go in I’m treated like I’m really somebody Service with George or with Fernando OUR salesman. Everyone is friendly and very Curtis it’s an absolute joy to go in there to The Dealer Service with George or with Fernando OUR salesman. Everyone is friendly and very Curtis it’s an absolute joy to go in there to The Dealer More
by 2DOVES
Employees Worked With
Other Employees :
Fernando Cesena, Joyce Jung
June 25, 2020
Thorough Service The technician did a thorough undercarriage inspection finding a potentially dangerous condition in the front suspension and steering. Only a thoroug The technician did a thorough undercarriage inspection finding a potentially dangerous condition in the front suspension and steering. Only a thorough inspection would have noticed the small oil leak, an indication of the problem. George sent a video with narration to explain the problem. Without his video I likely would not have had the repair. More
by SDMICHELLEH
Employees Worked With
June 25, 2020
oil change tire rotation Audi service center always provides great service with help from great people. Audi service is always very thorough and top quality of communication Audi service center always provides great service with help from great people. Audi service is always very thorough and top quality of communication and details. More
by nchavez399
Employees Worked With
Richard Albach, Manny Gastelum
June 25, 2020
Jerald in the service department and Dylan the mechanic were excellent. I will most definitely come back due to the service provided on my vehicle. Thank you Audi for the great team! were excellent. I will most definitely come back due to the service provided on my vehicle. Thank you Audi for the great team! More
by VOLCOM082586
Employees Worked With
Jerald Camacho
June 25, 2020
Way too expensive but the did a good job. My 19 year old daughter took the car in for me. She said Manny was rude and Jerald who helped at the conclusion of the service was nice. They promised a car wash. daughter took the car in for me. She said Manny was rude and Jerald who helped at the conclusion of the service was nice. They promised a car wash. More
by KimK
Employees Worked With
Manny Gastelum, Jerald Camacho
June 25, 2020
Joe, Dan and Mario were very helpful. I really enjoyed how low pressure the place was. Highly recommend! Al employees were kind and able to address my concerns in a timely manner. how low pressure the place was. Highly recommend! Al employees were kind and able to address my concerns in a timely manner. More
by ANALIESESANCHEZ
