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2,337 Reviews of Audi San Diego - Service Center
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June 30, 2020
Great Service Had to do 40K service. The process was very easy and seamless. The advisors were very friendly and knowledgeable. I thought the service center was Had to do 40K service. The process was very easy and seamless. The advisors were very friendly and knowledgeable. I thought the service center was safe with the employees all wearing mask as well as the customers. Thank you. More
by JAMESBRANCH
Verified Customer
June 28, 2020
Outstanding Issues All previous issues with regard to the services received at Audi San Diego have been satisfactorily resolved. Thanks to George Gushulak for keeping o All previous issues with regard to the services received at Audi San Diego have been satisfactorily resolved. Thanks to George Gushulak for keeping on top of this issue and absolutely correcting our previous problems. More
by DESIGNWERKES
Employees Worked With
June 28, 2020
Jerald Camacho is a champ. Took great care of us and fixed a recurring problem that previously was not resolved. His attention to detail is unparalleled. fixed a recurring problem that previously was not resolved. His attention to detail is unparalleled. More
by CWEBSTER12
Employees Worked With
Jerald Camacho
June 28, 2020
over charged 2 year old car that said service due and only 2700 miles on car. Absolutely nothing wrong with car, However it was treated as a 20,000 mile service. 2 year old car that said service due and only 2700 miles on car. Absolutely nothing wrong with car, However it was treated as a 20,000 mile service. Am still in shock how this could result in a $770. charge. Am not sure I could ever return if anything does go wrong with car. Damien Burton has always been helpful in past with my husband's 5 year old Q5, but he was off on the day it was serviced. More
by BERGJERRI1
Employees Worked With
Damien Burton
June 26, 2020
Avoiding coolant pump warranty repair Service writer was very courteous and congenial however he and/or the technician fabricated a tale that an oil leak on the cam bridge caused the coola Service writer was very courteous and congenial however he and/or the technician fabricated a tale that an oil leak on the cam bridge caused the coolant pump/thermostat assembly to fail and therefor Audi would not replace the pump as required by the recent lawsuit. They would repair the leak and replace the pump/thermostat assembly for $3,500. An independent mechanic verified that the cam bridge oil leak was insignificant and did not cause the pump failure. The failure was a cracked plastic thermostat housing which he replaced with an after market metal housing for $1,000. FYI Audi San Diego shop rate is $199/hr. This is the second pump failure in 75,000 miles on a A4, 2.0T. Audi San Diego did replace the first pump per the warranty at 50,000 miles. More
by DOWNERONE
Employees Worked With
Jerald Camacho
June 25, 2020
So disappointed all the time when I dropped my car for service or any issue They don’t check your history about your vivar but specially when I have an extended warranty They always said I can’t find you service or any issue They don’t check your history about your vivar but specially when I have an extended warranty They always said I can’t find you and the attitude I felt so uncomfortable More
by TAVATOMC
Employees Worked With
June 25, 2020
oil change tire rotation Audi service center always provides great service with help from great people. Audi service is always very thorough and top quality of communication Audi service center always provides great service with help from great people. Audi service is always very thorough and top quality of communication and details. More
by nchavez399
Employees Worked With
Richard Albach, Manny Gastelum
June 25, 2020
Jerald in the service department and Dylan the mechanic were excellent. I will most definitely come back due to the service provided on my vehicle. Thank you Audi for the great team! were excellent. I will most definitely come back due to the service provided on my vehicle. Thank you Audi for the great team! More
by VOLCOM082586
Employees Worked With
Jerald Camacho
June 25, 2020
Way too expensive but the did a good job. My 19 year old daughter took the car in for me. She said Manny was rude and Jerald who helped at the conclusion of the service was nice. They promised a car wash. daughter took the car in for me. She said Manny was rude and Jerald who helped at the conclusion of the service was nice. They promised a car wash. More
by KimK
Employees Worked With
Manny Gastelum, Jerald Camacho
June 25, 2020
Joe, Dan and Mario were very helpful. I really enjoyed how low pressure the place was. Highly recommend! Al employees were kind and able to address my concerns in a timely manner. how low pressure the place was. Highly recommend! Al employees were kind and able to address my concerns in a timely manner. More
by ANALIESESANCHEZ
