Back

Audi San Diego - Service Center

San Diego, CA

4.4
2,339 Reviews

2,339 Reviews of Audi San Diego - Service Center

Sort by
October 01, 2014

Excellent service We were leaving for vacation on Wednesday when our trunk latch failed the Friday before, which prevented us from opening the trunk. I called George an More

by MikeK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 20, 2014

Audi of San Diego employees are friendly and professional. Brett is always so helpful and attentive. This time was no different. They are always so efficient from start to finish. Saw Don Bragg, who sold m More

by Theresa Medina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
September 17, 2014

Audi of San Diego is amazing! I had a small electronic issue immobilizing my A6. The Audi roadside service was on point and dispatched a tow quickly. Once I got to SD Audi I was gr More

by andrewogg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
September 03, 2014

thumbs up 5/5 stars all around. I would highly recommend this location for services. Whenever there is something wrong with my car or just a routine check up, More

by Sbk1m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 15, 2014 -

Audi San Diego responded

Thank you for this great review of our service department. At Audi San Diego we strive to always deliver high quality customer service, and we are glad to know that is what you always receive. We look forward to seeing you again the next time your Audi is due for service, and please don't heistate to contact us with any questions or concerns you may have. Respectfully, Ingrid Knufman Fixed Operations Director Audi San Diego

August 22, 2014

I love my Audi!!!!! Not only does my car make me smile, so does the staff at Audi San Diego! From manager mike to service guys, john & josh, they are all super capable an More

by Sharijams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John & josh
August 13, 2014

Service Department Outstanding Service Center Consultant. Jack Meyers communicated with me daily on the phone and email to keep me up to date on diagnosing the electron More

by MarineAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2014 -

Audi San Diego responded

Thank you for taking the time to write about your experience. It is great to hear that Jack Myers was able to provide you with the excellent experience we strive to provide all our customers. Jack is a true asset to Audi San Diego and we are lucky to have him on our team. We look forward to working with you again in the future. Respectfully, Ingrid Knufman Fixed Operations Director Audi San Diego

August 08, 2014

Impressed My first time to Audi SD after buying a used 2013 Q5 somewhere else. I never post reviews but the service delivery here warrants this. From the phone More

by Julivazquez26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joshua Chamberland
Aug 20, 2014 -

Audi San Diego responded

On behalf of our Audi San Diego Service Team, thanks for the terrific review! We pride ourselves on our customer service, and we appreciate you sharing your experience! We look forward to seeing you again in our service drive the next time your Q5 is due for service. Sincerely, Ingrid Knufman Fixed Operations Director Audi San Diego

July 29, 2014

Service Everything on our A4 was done exactly as John had expressed. I felt that the service was great and done in the time frame they had provided. John was More

by kbb227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 31, 2014 -

Audi San Diego responded

Thank you for giving Audi San Diego this five star review and you kind words about your service advisor John Kortlang! Our Team is happy to service your vehicle and make your visit a pleasant one every time. We look forward to seeing you again the next time your Audi is due for service, and in the meantime please don't hesitate to contact us with any questions or concerns you may have. Sincerely, Ingrid Knufman Fixed Operations Director Audi San Diego

July 26, 2014

Joshua is GREAT! This is my first time visit on Audi San Diego. I purchased my Q5 2013 in another dealership at LA on event. My car is due on 1-year service and also t More

by Dai Lu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Another gentleman helped me on loaner car, Joshua Chamberland
Jul 31, 2014 -

Audi San Diego responded

Thank you for taking the time to share your experience with Audi San Diego. We are pleased to know that Joshua Chamberland and the rest of our service department are doing a great job. You as the customer can always rely on us to provide you with prompt and efficient service. Sincerely, Ingrid Knufman Fixed Operations Director Audi San Diego

July 22, 2014

Joshua is very helpful! I've had issues with my certified preowned Avant that I purchased last year from a different Audi Dealership in Orange County and Audi San Diego got a More

by mazzarini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Chamberland
Jul 22, 2014 -

Audi San Diego responded

Thank you so much for leaving us your feedback on our service department. We are truly sorry to hear that the CPO Avant you purchased from a dealer in Orange County has had issues. It is nice to hear that Joshua was able to take good care of you and your Audi, and hopefully earn your repeat business down the road. We work hard to provide each of our customers with outstanding customer service and it's great to hear that our service team was able to show you what Audi San Diego is all about. Regards, Ingrid Knufman Fixed Operations Manager Audi San Diego

...
233