2,339 Reviews of Audi San Diego - Service Center
Excellent service We were leaving for vacation on Wednesday when our trunk latch failed the Friday before, which prevented us from opening the trunk. I called George an We were leaving for vacation on Wednesday when our trunk latch failed the Friday before, which prevented us from opening the trunk. I called George and even though they were booked he worked me in and got me a loaner car on Monday and had the car repaired by Tuesday. Thanks to the service department at Audi San Diego our car was ready to go in time for our vacation. We have received nothing but 5 star service every time we go to Audi San Diego. More
Audi of San Diego employees are friendly and professional. Brett is always so helpful and attentive. This time was no different. They are always so efficient from start to finish. Saw Don Bragg, who sold m Brett is always so helpful and attentive. This time was no different. They are always so efficient from start to finish. Saw Don Bragg, who sold me my car, he recognized us and came over to see how we were doing. They both walked with us to the car, ensuring that we were completely satisfied with the service and that all our concerns were addressed. What a great team at this location! More
Audi of San Diego is amazing! I had a small electronic issue immobilizing my A6. The Audi roadside service was on point and dispatched a tow quickly. Once I got to SD Audi I was gr I had a small electronic issue immobilizing my A6. The Audi roadside service was on point and dispatched a tow quickly. Once I got to SD Audi I was greeted promptly and kindly. Their service department was very professional and knowledgeable. My car was entered into their system and I was into loaner car in no time at all. My loaner by the way was a brand new A8; an amazing ride. While my car was being worked on, they kept me informed on the status and any updates. Once my A6 was ready, I returned the loaner and was on my way with my baby. My car was even washed when I got it back. I'd like to thank the service department for the outstanding care and service my A6 and I received. Well done! More
thumbs up 5/5 stars all around. I would highly recommend this location for services. Whenever there is something wrong with my car or just a routine check up, 5/5 stars all around. I would highly recommend this location for services. Whenever there is something wrong with my car or just a routine check up, I always end up with a better car than I started with. More
I love my Audi!!!!! Not only does my car make me smile, so does the staff at Audi San Diego! From manager mike to service guys, john & josh, they are all super capable an Not only does my car make me smile, so does the staff at Audi San Diego! From manager mike to service guys, john & josh, they are all super capable and personable! It's a pleasure to be there! More
Service Department Outstanding Service Center Consultant. Jack Meyers communicated with me daily on the phone and email to keep me up to date on diagnosing the electron Outstanding Service Center Consultant. Jack Meyers communicated with me daily on the phone and email to keep me up to date on diagnosing the electronic problem and the solution. There are no hidden potential problems that Jack doesn't make you aware of. Great communication skills and very friendly. Audi of San Diego should lease Jack Meyers out to other car dealer service departments on how to communicate with customers and make them comfortable with having their vehicles serviced. No pressure, just friendly, clear communication. More
Impressed My first time to Audi SD after buying a used 2013 Q5 somewhere else. I never post reviews but the service delivery here warrants this. From the phone My first time to Audi SD after buying a used 2013 Q5 somewhere else. I never post reviews but the service delivery here warrants this. From the phone call to set up service, dropping off and receiving a rental, making a purchase from parts, to pick up - everyone I interacted with was professional, capable, friendly - genuinely invested in not only deliverng great service but providing an overall outstanding 'experience.' And that they did! More
Service Everything on our A4 was done exactly as John had expressed. I felt that the service was great and done in the time frame they had provided. John was Everything on our A4 was done exactly as John had expressed. I felt that the service was great and done in the time frame they had provided. John was very friendly and helpful. Service at Audi SD is very convenient especially since they are quick with the rental car. More
Joshua is GREAT! This is my first time visit on Audi San Diego. I purchased my Q5 2013 in another dealership at LA on event. My car is due on 1-year service and also t This is my first time visit on Audi San Diego. I purchased my Q5 2013 in another dealership at LA on event. My car is due on 1-year service and also there is tire warning light came up during my driving in the weekend. That drives me to make a service appointment at Audi San Diego. Joshua is the specialist assigned to my service. He is such as great person who makes the process so easy. He checked the updated information in system for any software update for my car and explained every items to be checked and worked in this service. Another gentleman I forget the name helped me to get a loaner car. No hassle! Thank you! More
Joshua is very helpful! I've had issues with my certified preowned Avant that I purchased last year from a different Audi Dealership in Orange County and Audi San Diego got a I've had issues with my certified preowned Avant that I purchased last year from a different Audi Dealership in Orange County and Audi San Diego got all my problems fixed for me. Still not loving my car and feel as though Orange County sold me a lemon but Audi San Diego has done everything they could for me. More