Audi San Diego - Service Center

Service, defective Part This is one of the best service departments I have ever dealt with. All the service representatives especially Jack are professional, knowledgable, an This is one of the best service departments I have ever dealt with. All the service representatives especially Jack are professional, knowledgable, and willing to go the extra mile to help. Thank you all More

Excellent Service! George Gushlak has been my service rep twice, and both times we has gone above and beyond in serving my needs and concerns for my vehicle. My first se George Gushlak has been my service rep twice, and both times we has gone above and beyond in serving my needs and concerns for my vehicle. My first service appt w/ Audi ended up costing much more than I anticipated, and George not only did a great job in explaining the repairs required and physically showing me issue, he was able to lower the price by a significant amount to help me out financially. I recommend any customer to George. He has exceeded all my expectations from a car dealership/service. More

Best service team in the business George is the best service agent I have ever had the pleasure (or sometimes in the past displearsure) to work with. He is on top of the game and one George is the best service agent I have ever had the pleasure (or sometimes in the past displearsure) to work with. He is on top of the game and one of the main reasons I keep purchasing Audi's More

great experience I had a serious service issue that of course cropped up at the exact wrong time. I called Jack Meyers, my service consultant, and he explained all th I had a serious service issue that of course cropped up at the exact wrong time. I called Jack Meyers, my service consultant, and he explained all the loaner cars were out. I asked if there was anything he could do. He hesitated a few seconds and then said, "Come right in and I'll figure it out." I got a beautiful A6 loaner immediately and the whole transaction took maybe 2 minutes to complete! What a great experience!! More

A team full of amazing customer service professionals I purchased my A4 from Audi just over two years ago, and have since had it serviced by Audi regularly. I always receive top-notch customer support and I purchased my A4 from Audi just over two years ago, and have since had it serviced by Audi regularly. I always receive top-notch customer support and amazing service! The entire staff is friendly, knowledgeable and ready to help. I recently had my pistons replaced due to a defect, and everything was completely covered under the CPO warranty. My service rep Brett Van Gompel was a true professional and kept me appraised of my car's status the entire time. I'm an Audi customer for life! More

Unfortunately it was the dirtiest laon car that I ever drive I took my Q7 to service. My advisor Julio was great, he was very polite and friendly. I had no problem with him at all. He follow up everything during I took my Q7 to service. My advisor Julio was great, he was very polite and friendly. I had no problem with him at all. He follow up everything during the process. Other employees were very friendly as well. However, the loan car that they have provided was so so so dirty. I had to take it to wash to go to work.... I have a mercedes as well, and when I take it to service, they give me a mint condition loan car. And the other thing is, my car was not washed well after the service. These are the things which are called "complimentary" but being have to wash the loan car to drive it, was really not a complimentary at all... These are very important things. I used to have a BMW and they were also just like a mercedes. Always clean my car after service just like a brand new. and the loan car they provide is always super clean and nice. More