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Audi San Diego - Service Center

San Diego, CA

4.5
2,337 Reviews

2,337 Reviews of Audi San Diego - Service Center

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November 11, 2016

Dishonest, prey on women They pressure you to agree to unnecessary repairs with scar tactics. Delete invoices so that they can charge you again for something that should have More

by sky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ingrid Knufman
Nov 21, 2016 -

Audi San Diego responded

Merav – I’m sorry to hear that you are unsatisfied with the service you’ve received. Providing excellent service to our customers is very important to us. I would like to address that we do not have the ability to delete any records from our internal databases and most certainly can’t delete reviews from Facebook or Yelp. I understand that you’ve reached out to Audi of America for assistance and they were able to provide you with the assistance you required. Should you need further assistance, please feel free to contact me directly. Valerie Armstrong Customer Service Manager Valerie.armstrong@audisandiego.com (858) 549-6004 - Direct

October 25, 2016

Quick, Professional, Attentive Service Brought my A3 in for a 15k mile servicing, I didn't even make it to the front door before I was greeted with a welcoming smile that was followed with, More

by Ashlyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Scott Kealy, Brett Van Gompel
October 18, 2016

Manny is awesome.. Everybody is excellent and freindly,they won't let u wait to be served..They will keep you posted for your car and don't feel bore note in waiting..it More

by gracella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Bragg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Bragg, Manny Gastelum
October 12, 2016

Needed a part Very helpful and solved my problem immediately. They will send me what im looking for. Very friendly and answered all my questions. They called to co More

by ANDREW ROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
October 12, 2016

Service Department is Amazing I worked with John and Erin in the service department for a software update and additional engine light issues. They literally got me in and out for t More

by Kathleen Walters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Williams , John Marshall
October 07, 2016

Recall for a heather problem Handled quite efficiently and Manny kindly spent time before I left to explain some computer issues. My Audi was given a nice bath for our return h More

by Glenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
October 07, 2016

Great experience! I brought my Audi that was bought out of state in for repairs and I am always hesitant with new dealers but this dealership was great! They were atten More

by Jspallina
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
September 24, 2016

Excellent Service Damien greeted me in a very professional manner, authentic and concerned about why I was bring my 2015 Audi A3 in for service. He advocated for me whe More

by Jason Holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton, John Marshall
September 08, 2016

Excellent and Professional Service! Whenever I have to come in for service, I am always greeted with professionalism and experience. Manny knows exactly how to handle any and all repairs More

by Fenix1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Manny Gastelum, Damien Burton
August 15, 2016

Great I bought my first Audi back in April and Aimal helped me out and everything went so smoothly and it was a perfect first car purchase process! Not a mo More

by kuhleaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kealy, Aimal Abawi
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