2,337 Reviews of Audi San Diego - Service Center
Dishonest, prey on women They pressure you to agree to unnecessary repairs with scar tactics. Delete invoices so that they can charge you again for something that should have They pressure you to agree to unnecessary repairs with scar tactics. Delete invoices so that they can charge you again for something that should have been under warranty. The manager Ingrid is rude and unethical. They delete unfavorable reviews from Facebook and Yelp (they deleted mine)....Total scam and over inflated prices. Recommendation for repairs are not backed up with findings or hard codes. They took me to the cleaners for over 7 years total scam. More
Quick, Professional, Attentive Service Brought my A3 in for a 15k mile servicing, I didn't even make it to the front door before I was greeted with a welcoming smile that was followed with, Brought my A3 in for a 15k mile servicing, I didn't even make it to the front door before I was greeted with a welcoming smile that was followed with, 'How can I help you today?' Despite not scheduling an appointment for the servicing, I was immediately set up with an employee to arrange a loaner car to enable me to get back to work in a timely manner AND they serviced my car(including 1 fuel pipe recall and a software update) before I got off work, so I was able to pick up my car that same day! Upon leaving with my fully serviced car, I was asked if everything looked great(it 100% did!) and if I needed directions to get to where I was going. Everyone I encountered was extremely helpful and really valued my time. More
Manny is awesome.. Everybody is excellent and freindly,they won't let u wait to be served..They will keep you posted for your car and don't feel bore note in waiting..it Everybody is excellent and freindly,they won't let u wait to be served..They will keep you posted for your car and don't feel bore note in waiting..its a friendly environment More
Needed a part Very helpful and solved my problem immediately. They will send me what im looking for. Very friendly and answered all my questions. They called to co Very helpful and solved my problem immediately. They will send me what im looking for. Very friendly and answered all my questions. They called to confirm everything was done correctly. They were very professional. More
Service Department is Amazing I worked with John and Erin in the service department for a software update and additional engine light issues. They literally got me in and out for t I worked with John and Erin in the service department for a software update and additional engine light issues. They literally got me in and out for two situations in two days. The loaner cars are SO nice and I felt like they really cared. I love Audi of San Diego. John also helped me with my tags that I accidentally threw away. The lady who works on registrations called me the same day with multiple solutions. I juggle a lot in life and Audi makes handling my vehicle a great experience. THANK YOU. More
Recall for a heather problem Handled quite efficiently and Manny kindly spent time before I left to explain some computer issues. My Audi was given a nice bath for our return h Handled quite efficiently and Manny kindly spent time before I left to explain some computer issues. My Audi was given a nice bath for our return home. More
Great experience! I brought my Audi that was bought out of state in for repairs and I am always hesitant with new dealers but this dealership was great! They were atten I brought my Audi that was bought out of state in for repairs and I am always hesitant with new dealers but this dealership was great! They were attentive, clear and updated me frequently on the status of my repair. I would highly recommend this to anyone! More
Excellent Service Damien greeted me in a very professional manner, authentic and concerned about why I was bring my 2015 Audi A3 in for service. He advocated for me whe Damien greeted me in a very professional manner, authentic and concerned about why I was bring my 2015 Audi A3 in for service. He advocated for me when he realized I was just out of my warranty. He was able to secure better pricing for the service that needed to be done and kept me up to date on the progress. I definitely recommend Damien as a arrive provider and Audi San Diego as a dealership. All around great job guys! More
Excellent and Professional Service! Whenever I have to come in for service, I am always greeted with professionalism and experience. Manny knows exactly how to handle any and all repairs Whenever I have to come in for service, I am always greeted with professionalism and experience. Manny knows exactly how to handle any and all repairs if needed. He remembers me without hesitation. It is always simple and fast to get in and out. Thank you Audi of San Diego for making life a little easier! More
Great I bought my first Audi back in April and Aimal helped me out and everything went so smoothly and it was a perfect first car purchase process! Not a mo I bought my first Audi back in April and Aimal helped me out and everything went so smoothly and it was a perfect first car purchase process! Not a month later I felt that I was having problems with the passenger seat air bags so I took it in about two times and Scott helped me. It was an ok process but they couldn't find anything wrong. Then something with the emergency break kept occurring so I took it in again and took it to George and he went above and beyond. He took us straight back to his guys and they kept my car for a couple days just to see if they could trigger what I was experiencing. Even though they couldn't find anything wrong they flushed out the whole car and I haven't had a problem with it since! Just recently I had to take the car in once more because the passenger window button was broken and they fixed it in no time. So far it has been a pleasure working with the San Diego Audi team! More