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Audi San Diego - Service Center

San Diego, CA

4.2
2,346 Reviews

2,346 Reviews of Audi San Diego - Service Center

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July 16, 2018

Another great experience with Audi San Diego! I brought my Q5 to Audi San Diego for its 85K service. George checked me in quickly and arranged for a loaner car. Everything was completed as promise More

by SWPERK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Jul 16, 2018 -

Audi San Diego responded

It’s great to know that both George and Manny provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. Feel free to call or stop by if there's anything else we can do for you, and we look forward to seeing you next time your Audi needs service!

July 16, 2018

People making a great experience. As a new customer I was so impressed with the friendliness of all the service representatives. From the moment I arrived they made it very clear that More

by PSW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Audi San Diego responded

Thank you for sharing and for your kind words about our service team and the friendliness they extended to during your first visit with us! We look forward to continuing our service relationship with you with the same great experience every time. Thank you for choosing Audi San Diego!

July 16, 2018

Excellent car service except loaner car My experience with loaner car is not satisfactory. My new insurance card is not with me and your company can’t give me a loaner car. I’m very disappo More

by XPW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2018

Trusted Agent By Far The Best Service Department And Service Provided To Me And My Family While Driving Audi’s For The Past 15+ Years I Would Try And Adopt George A More

by ROCKHUDSON42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Audi San Diego responded

First, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that George Gushulak and the rest of the team always assist you in such a detailed and customized manner. We thank you for being part of our Audi San Diego family and we look forward to seeing you again!

July 16, 2018

Great customer service George gusalak gave me The flexibility come in at my convenience and recommend a service that I needed. It was also taken care of in a timely fash More

by MARYANNPAUL0056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Audi San Diego responded

Thank you for the kind words! We are so thrilled to hear that George Gushulak took such great care of you! If you ever need anything in the future, please don't hesitate to let us know.

July 16, 2018

quick and professional My issue was evaluated quickly and repaired within the estimated time promised. I was offered a ride to a local shopping area and the waiting lounge More

by JOHNDAVIS195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Audi San Diego responded

John, it's great to hear you were happy with us! Your kind words are much appreciated.please always feel free to reach out if you need anything – be it sales or service!

July 16, 2018

New Key Fob Programmed Quick and easy. Brought in anew key from another dealership in LA, so they just had to program. No fuss and was able to relax with drinks, snacks and More

by Emma C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Manny Gastelum
Jul 19, 2018 -

Audi San Diego responded

Thank you for choosing Audi San Diego for all of your servicing needs, Emma! Manny, Horacio and the rest of the team look forward to your next visit!

July 16, 2018

Excellent Nacho and your Team were great. He was very helpful and very knowledgeable. He kept me informed about the status of the service and kept me aware of More

by RICKSUCHENSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Audi San Diego responded

Thank you for taking the time to share your 5 star experience with us, Rick! We are so glad that Nacho and the rest of the service team took great care of you when you here and look forward to seeing you again.

July 16, 2018

Great work and very friendly I got my car fixed that day and I was in and out of there really fast. Horacio was extremely friendly and took great care of my car More

by KELCIE.BRODSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Audi San Diego responded

Thank you for taking the time to leave a review for our service department and Horacio Mireles. Being prompt and efficient are some of the goals we strive for here. Thank you for choosing Audi San Diego!

July 16, 2018

Very good service from Audi San Diego It was a very good experience when I took my car to Audi Dan Diego. They even provided Uber service so I didn’t need to wait there for two hours. More

by MyAudi
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ingrid Knufman, Brett Van Gompel, Manny Gastelum, Damien Burton, Gary Akita-Ayres
Jul 26, 2018 -

Audi San Diego responded

Thank you for taking the time to leave us your positive feedback! We appreciate your business and look forward to working with you again in the future.

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