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Audi San Diego - Service Center

San Diego, CA

4.5
2,337 Reviews

2,337 Reviews of Audi San Diego - Service Center

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July 05, 2020

Excellent as always. Love working with George! Appt right on time and car when promised. Miss the wash service but I understand. Loaner car was nice. More

by JBALBERTS
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in the Service Drive.
Jul 09, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback on where we can improve. If you have any further questions, please give us a call. We are always happy to help!

July 03, 2020

As always Nacho took great care of me when I came in. He knew I was in a hurry and he made sure I got out in time. More

by MANGELLO12
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

July 03, 2020

Terrible customer service not because of the front line employees but instead it is the management. Car not washed after service delayed service and no rental More

by A_BARH
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Mangseth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimal Abawi
Jul 21, 2020 -

Audi San Diego responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (855) 971-8832 at your earliest convenience and we will do our best to resolve this with you.

July 02, 2020

Thank you for your hard work and loyalty. You have done your job right and provided all you can do to help me with my issue. Thanks again More

by RASHA00KAREEM
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Jul 08, 2020 -

Audi San Diego responded

Hello, we are glad we could help! Thank you, and have a fantastic day!

July 02, 2020

Mr. Burton is awesome. Pay him more money. His customer service is number one. He is always working hard everytime I have stopped in at Audi. More

by TUMBLER50
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 08, 2020 -

Audi San Diego responded

Hello, thank you for your kind review; we are happy to pass along your comments to Mr. Burton here at Audi San Diego!

July 02, 2020

Damian did a fantastic job getting me in and out of the dealership in less than an hour. Came in for a service to add blue to my Q7. More

by JWESOLOWSKY
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

July 02, 2020

Service department customer service is awful. Two texts today, six calls in answered and talking to two people in sales that said they would go back and talk to service no response. Including the message More

by CHOPTODD1
Recommend Dealer
No
Employees Worked With
Ron Mangseth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nabi Rasul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Caffrey , Daniel Cole
Sep 24, 2020 -

Audi San Diego responded

We are disappointed to hear that you did not have a more positive experience with us at Service Center at Audi San Diego. When you have an opportunity, please reach out to us at (855) 971-6262 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

July 02, 2020

great customer service! I was getting so frustrated looking for cars - Audi San Diego made the process simple and relatively fast. I will definitely get my next car with them More

by JLINDQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabi Rasul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Audi San Diego responded

Hi there, thank you so much for sharing your positive feedback about your experience during your purchase! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 02, 2020

Faulty repair, poor communication After warranty brake repair car returned to me with improperly bled brakes. During second visit to correct the problem there was no response to my req More

by CHANCELLOR414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Audi San Diego responded

Thank you for letting us know about your recent visit to Audi San Diego. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 971-8832. We look forward to hearing from you

July 01, 2020

Outstanding service Audi of San Diego is an outstanding dealership with wonderful customer service. I have had zero issues anytime I have had to bring my car in; whether More

by TODDMGEORGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Hello, we are so happy to read such a great review about Audi San Diego! Please don't hesitate to reach out to us if there's anything more we can do!

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