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Audi San Diego - Service Center

San Diego, CA

4.3
2,344 Reviews

2,344 Reviews of Audi San Diego - Service Center

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July 06, 2020

The process was smooth. I came in for a software update - the process was smooth. The team was easy to work with and provided the current environment, it was surprisingly More

by Austin Kakar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Jul 09, 2020 -

Audi San Diego responded

Hello, thank you so much for your feedback! It's great to hear we could help. Please reach out if there's anything else we can do to assist. Have a great day!

July 05, 2020

Was able to drop in towards end of day and leave my car for service. Diagnosed and solved problem by next day. Slow start and convenience entry problem solved with new battery. More

by RAYMOND.J.DURAN
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
Jul 08, 2020 -

Audi San Diego responded

Hello, thank you so much for your feedback! It's great to hear we could help with your repair! Don't hesitate to let us know if there's anything else we can do to assist, and have a great day!

July 05, 2020

A wonderful experience from the staff at the San Diego Audi Dealership from the moment I arrived. I was met at my car as soon as I arrived to get my oil changed. Even during the COVID-19 pandemic, they do More

by NALCORN23
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Jul 08, 2020 -

Audi San Diego responded

Hello, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again down the road! Take care!

July 05, 2020

Damien thanks for your great work helping me get the updates installed in my car. Appreciated your timely feedback and follow up which helped with my work schedule. More

by fberger0
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for your kind comments about our team. We're glad Damien could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 05, 2020

Software recall 2013 Audi Q7 I have worked with Damien Burton, Manny Gastelum, and Brett Van Gompel. All are highly responsive, communicative, and customer service oriented. Deale More

by MINEOCHRYSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Manny Gastelum, Damien Burton
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 05, 2020

Great service as always at Audi San Diego Manny did an excellent job as he always does. I have always had good luck with Audi of San Diego. He is always pleasant and efficient. More

by JHLSKIDOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Picozzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Jul 08, 2020 -

Audi San Diego responded

Hi there, thank you so much for sharing your positive feedback about your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 05, 2020

Prompt, courteous and efficient. Great visit as always with minimal stress. No beating around the bush, which I really appreciate. I love the video footage of the services rendered and the recommendatio More

by REYREYMENDOZA
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Burton
Jul 09, 2020 -

Audi San Diego responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 05, 2020

Excellent as always. Love working with George! Appt right on time and car when promised. Miss the wash service but I understand. Loaner car was nice. More

by JBALBERTS
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in the Service Drive.
Jul 09, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback on where we can improve. If you have any further questions, please give us a call. We are always happy to help!

July 03, 2020

Terrible customer service not because of the front line employees but instead it is the management. Car not washed after service delayed service and no rental More

by A_BARH
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Mangseth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimal Abawi
Jul 21, 2020 -

Audi San Diego responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to us at (855) 971-8832 at your earliest convenience and we will do our best to resolve this with you.

July 03, 2020

As always Nacho took great care of me when I came in. He knew I was in a hurry and he made sure I got out in time. More

by MANGELLO12
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

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