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Audi San Diego - Service Center

San Diego, CA

4.4
2,339 Reviews

2,339 Reviews of Audi San Diego - Service Center

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July 17, 2018

55,000 mile check up went great! George and the rest of the service staff were all very helpful and the process went very smoothly. I was surprised by the quick turnaround time too! More

by SABRINABAZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Audi San Diego responded

Hello Sabrina, thank you so much for sharing your wonderful review of George and rest of our Service Team! We appreciate your business and look forward to working with you again in the future. Don't hesitate to reach out if you have any further questions or needs.

July 16, 2018

Great service for 10,000 mile service. Prompt Check in and great experience. I liked the pre-paid uber service which made it easy to get to work and to pick up afterwards. More

by DBDEGRAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
Jul 16, 2018 -

Audi San Diego responded

DBDEGRAW, so glad we could accommodate you and left a noteworthy impression. • If you have any questions, please do not hesitate to come see us.

July 16, 2018

Expert service provided Quickly found and resolved the problems. Provided a loaner car for the several days duration of the repair. Kept me informed regarding repair progress More

by Jim Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
Jul 16, 2018 -

Audi San Diego responded

Jim,thank you for taking the time to write this fantastic review! Our service team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again!

July 16, 2018

Great service. Went in for the 10k check up. There was a slight delay in picking up my car but the waiting area was comfortable and made the time pass quickly. More

by EWHITE8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I cannot remember the name of my rep.
Jul 16, 2018 -

Audi San Diego responded

Thank you for the kind words! We apologize for the delay in picking up your car, but glad to hear you were comfortable while you waited your service advisor took care of you. We sincerely appreciate you giving us the opportunity to earn your business!

July 16, 2018

Audi is nice This is a very nice facility with friendly and knowledgeable service people! Not to mention that the break room and restroom for clients is clean and More

by snazzygirl22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy & Nacho
Jul 16, 2018 -

Audi San Diego responded

Thanks for the kind words! We do our best every day to exceed expectations and provide a comfortable and well-stocked waiting area for all our customers. We are happy to hear Scott and Nacho provided friendly and knowledgeable service. We look forward to continuing our service relationship with you. Thank you for choosing Audi San Diego!

July 16, 2018

Excellent Service Excellent service. Although they washed my car when i asked them not to. Besides this the service went well. The work that i got done was excellent More

by scsi_boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
Jul 16, 2018 -

Audi San Diego responded

Thank you for the excellent review! We appreciate you choosing to us as your servicing dealership and will be here for all of your Audi needs!

July 16, 2018

Scheduled maintenance 85k Damian was very helpful, some issues came up and was able to help call on a warranty claim and get it approved. Everything seems to be in great shape More

by ANTHONY_KEATHLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 16, 2018 -

Audi San Diego responded

Thank you so much for taking the time to provide such great feedback, Andrew. Our primary focus is to provide each and every customer with exceptional service,and we are happy to hear Damien was able to provide that for you! Don't hesitate to reach out if you have any questions or needs, and we look forward to seeing you again.

July 16, 2018

Damian is awesome nicest guy ever, everyone there is very helpfull, always cordial, I wouldnt go any where else. Audi MIRAMAR is the best. I totally recomen it More

by ECORRALES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 16, 2018 -

Audi San Diego responded

Thank you for the recommendation and kind words for your service advisor Damien Burton. We approach each customer as if they are family, and our goal is to have you as an Audi customer for life.

July 16, 2018

Great service I had a tricky service that took longer than expected. They were very communicative with me and provided a vehicle while I was waiting for my service More

by COLBYW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Martinez
Jul 26, 2018 -

Audi San Diego responded

Thank you for sharing your experience with Audi San Diego and our service team, Colby! We appreciate your time and business and hope to see you again the next time your Audi is due for service.

July 16, 2018

NEW SERVICE CENTER FOR ME Was concerned taking my third Audi to new service center having moved to San Diego. Excellent service , loaner for over night. Nice to know should my More

by Bob V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
Jul 16, 2018 -

Audi San Diego responded

It is great to read your comments about your recent experience with us, Bob! We truly appreciated the opportunity to earn your business. Welcome to San Diego and to our Audi San Diego Family. We look forward to seeing you the next time your A8 is due for service

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