Audi San Diego - Service Center

Awesome When you pull your car into the service bay your greeted by a friendly employee who will take your keys and direct you to see Damien Burton in the ser When you pull your car into the service bay your greeted by a friendly employee who will take your keys and direct you to see Damien Burton in the service department. Damien Burton is the nuts and bolts of the operation. In other words, he is the captain of the service department. He is the go to guy! If you have a problem he is going to solve the problem. Every operation that wants to be successful needs a Damien. He fixed my problem and I am happy. Thank you Damien. I will see you next month for my yearly service. Jeff More

20K service friendly and reliable service, brought my car in for 20K mile service and was handled quickly. made an appointment and waiting while the service was friendly and reliable service, brought my car in for 20K mile service and was handled quickly. made an appointment and waiting while the service was being performed More

45k service Great and quick service. Friendly and familiar faces were in charge of my car and it ended with a carwash. Wait lounge is always inviting and comforta Great and quick service. Friendly and familiar faces were in charge of my car and it ended with a carwash. Wait lounge is always inviting and comfortable too. More

Truly excellent customer service The customer service is truly exceptional. As always, Damien exceeds all expectations of exemplary customer service. Thank you for the amazing experie The customer service is truly exceptional. As always, Damien exceeds all expectations of exemplary customer service. Thank you for the amazing experience during my service appointment! More

Great! The service was excellent every step of the way starting with the appointment call all the way to picking up the car. Great job guys. The service was excellent every step of the way starting with the appointment call all the way to picking up the car. Great job guys. More

Fantastic Service! I love it that it only takes 5 minutes to be in and out of the service department. There is literally no waiting. Damien was extremely helpful! He c I love it that it only takes 5 minutes to be in and out of the service department. There is literally no waiting. Damien was extremely helpful! He called me to go over all of the recommendations to my vehicle and wasn't pushy or aggressive in any way. I would recommend the Audi service department to all of my friends and family. Thanks guys! More

Recommended Good prompt service. Friendly. Called when said he would. Settings were changed thou when I picked up. May want to go over before driving off. I have Good prompt service. Friendly. Called when said he would. Settings were changed thou when I picked up. May want to go over before driving off. I have service package so price was right. More

Key program Excellent as always . A colleague of Scott helped as he was super busy and I came half an hour early. Once Scott was free he immediately took over sea Excellent as always . A colleague of Scott helped as he was super busy and I came half an hour early. Once Scott was free he immediately took over seamlessly. More

Great Service Advisor Jerald Camacho is great to work with! He is very friendly and cares about helping out his customers. I've had several issues with my vehicle, but he Jerald Camacho is great to work with! He is very friendly and cares about helping out his customers. I've had several issues with my vehicle, but he did everything he could to get them resolved. The price for various services is higher at this dealer than the other two in town, but they are also more responsive and able to get the work done more quickly. More

George is the best! Every time I have gone to San Diego Audi since buying my 2017 Audi TTS, I have been more than satisfied. George is the best service specialist I c Every time I have gone to San Diego Audi since buying my 2017 Audi TTS, I have been more than satisfied. George is the best service specialist I could have ever hoped for. He's knowledgeable, patient, experienced, never seems in a rush. He goes out of his way to accommodate my every need or concern. He makes what I consider an unpleasant necessity -- car maintenance or problems -- into a positive experience. He has a can-do attitude and doesn't make promises he can't keep; for example, how long the wait time is going to be for my car. George gets and A+++++++++++ The whole dealership is friendly and helpful. Inside and outside waiting areas are comfortable. More