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Audi San Diego - Service Center

San Diego, CA

4.4
2,339 Reviews

2,339 Reviews of Audi San Diego - Service Center

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July 23, 2018

New key I needed a new key and a reprogram so George had it ordered and called me when it was in. Once in, i took in my A3 and it was reprogrammed and washed More

by BLAGUTAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Audi San Diego responded

Thank you for taking the time to share your 5 star experience with us! We are so glad that George Gushulak took such great care of you and had you in and out the dealership in a and timely manner with your new key for your A3. We thank you for choosing Audi San Diego and we look forward to seeing you again.

July 22, 2018

Lux care Excellent product and job, team in service center are quite polite, motivated, and knowledgeable. They try to meet your expectation and conscious of y More

by SEADOG1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natasha Fulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerald Camacho
Jul 25, 2018 -

Audi San Diego responded

We are so glad to hear that you had a great experience and that our employees were professional and polite throughout your entire experience. Thank you for choosing Audi San Diego and we look forward to seeing you again!

July 22, 2018

Brett was very helpful, polite and professional. Had a great experience bringing my Q3 for scheduled 20000 miles check. Staff was very nice and friendly. I was given loner vehicle to use till my More

by OLGA.PECNIK84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
Jul 25, 2018 -

Audi San Diego responded

Thank you, Olga! Here at Audi San Diego we are committed to having great customer service. We thank you for being part of our Audi San Diego family and we look forward to seeing you again!

July 22, 2018

Audi service George and Damian are excellent service consultants! They listen to my concerns. Even though there was nothing wrong with my car they checked things More

by ANYA.AMASOVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Burton
Jul 26, 2018 -

Audi San Diego responded

Thank you for your 5-Star review of both George and Damien, as well as the rest of our service team. It is a privilege to have you as a customer and part of our Audi San Diego family! We look forward to seeing you again.

July 21, 2018

service Service was prompt, he called me with updates and let me know when my car was finished. He went over and above to contact the person who was working o More

by DANAEMUCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Audi San Diego responded

Thank you for the 5-Star review, Dana! We take pride in making sure our guests receive the most time efficient, friendly, and helpful service. Your feedback is important to us and we look forward to seeing you again.

July 21, 2018

Surpringly awesome! My first experience with our brand new car and it was awesome. Jerald found the answers even if he didn’t know. All my problems were resolved. More

by QUINN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 26, 2018 -

Audi San Diego responded

Thank you for the great review Quinno! Jerald is a wonderful employee and we're happy to have him; congratulations on your new car. Your feedback is important to us and we look forward to seeing you again the next time your Audi is due for service.

July 21, 2018

VIP Treatment and Rockstar Experience! Ever since I bought my S5 at Audi San Diego, Damien has been my Exclusive Service adviser and boy am I glad to have found him! Each and every service More

by AudiS5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 26, 2018 -

Audi San Diego responded

It is always great to hear when our customers are pleased, so thank you for sharing that with us. We agree that Damien is a great member of our team, and on behalf of the entire Audi San Diego family, we look forward to serving you again. Let us know when you ready for that upgrade to the S6!

July 20, 2018

One happy customer! Brett goes out of his way to ensure a great customer experience each and every time. I feel well informed and know that the level of care received is More

by DAWN V.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
Jul 26, 2018 -

Audi San Diego responded

Dawn, we're so glad you've had the great experience you deserve at Audi San Diego We're lucky to have Brett as part of the service team. We appreciate the review, and your continued business. Thanks!

July 19, 2018

Outstanding Service Department Easy online scheduling, helpful and informed service advisers, comfortable and clean customer waiting area with great coffee. I had a wonderful experi More

by ICEMAN4ALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Van Gompel, Jerald Camacho
Jul 20, 2018 -

Audi San Diego responded

It is really great to hear our Service Department made your service visit a fantastic experience for you, referrals are the compliments! Thank you for your time and business, we truly do appreciate it.

July 19, 2018

These guys are great!, Always friendly and reliable. I’ve always had a good experience with Audi San Diego. I will continue to buy Audi’s based on my consistent experience w More

by BLAWSONSD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Rosalina Caballero, Damien Burton
Jul 20, 2018 -

Audi San Diego responded

Thank you for sharing your great experience working with our team. We approach each customer as if they are family, and our goal is to have you as an Audi customer for life!

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