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Audi San Diego - Service Center

San Diego, CA

4.5
2,337 Reviews

2,337 Reviews of Audi San Diego - Service Center

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July 06, 2020

Good service The service was done in a very short time and I also received a video of all the checking. They have also provided a valet service which helped a lot More

by RZJ0014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Manny Gastelum, Damien Burton, Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 06, 2020

service at Audi San Diego My first experience with Audi service was extremely positive. I appreciated the smooth, socially distanced check in and provision of a loaner call. Je More

by LALAC67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Wow, it's experiences like yours that really keep us motivated! We are very happy Jerald could provide you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 06, 2020

Recently completed the 75k mile service. The car interior was returned to me dirty than received by me - paper mats and others trash was left in the car. I was not informed when my car was ready - I noticed More

by TSCHMIDT_20
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2020

The process was smooth. I came in for a software update - the process was smooth. The team was easy to work with and provided the current environment, it was surprisingly More

by Austin Kakar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Jul 09, 2020 -

Audi San Diego responded

Hello, thank you so much for your feedback! It's great to hear we could help. Please reach out if there's anything else we can do to assist. Have a great day!

July 05, 2020

Prompt, courteous and efficient. Great visit as always with minimal stress. No beating around the bush, which I really appreciate. I love the video footage of the services rendered and the recommendatio More

by REYREYMENDOZA
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Burton
Jul 09, 2020 -

Audi San Diego responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 05, 2020

Was able to drop in towards end of day and leave my car for service. Diagnosed and solved problem by next day. Slow start and convenience entry problem solved with new battery. More

by RAYMOND.J.DURAN
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
Jul 08, 2020 -

Audi San Diego responded

Hello, thank you so much for your feedback! It's great to hear we could help with your repair! Don't hesitate to let us know if there's anything else we can do to assist, and have a great day!

July 05, 2020

A wonderful experience from the staff at the San Diego Audi Dealership from the moment I arrived. I was met at my car as soon as I arrived to get my oil changed. Even during the COVID-19 pandemic, they do More

by NALCORN23
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Jul 08, 2020 -

Audi San Diego responded

Hello, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again down the road! Take care!

July 05, 2020

Damien thanks for your great work helping me get the updates installed in my car. Appreciated your timely feedback and follow up which helped with my work schedule. More

by fberger0
Recommend Dealer
Yes
Employees Worked With
Damien Burton
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for your kind comments about our team. We're glad Damien could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 05, 2020

Software recall 2013 Audi Q7 I have worked with Damien Burton, Manny Gastelum, and Brett Van Gompel. All are highly responsive, communicative, and customer service oriented. Deale More

by MINEOCHRYSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Manny Gastelum, Damien Burton
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for your kind comments about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 05, 2020

Great service as always at Audi San Diego Manny did an excellent job as he always does. I have always had good luck with Audi of San Diego. He is always pleasant and efficient. More

by JHLSKIDOG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Picozzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum
Jul 08, 2020 -

Audi San Diego responded

Hi there, thank you so much for sharing your positive feedback about your experience with us! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

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