Audi San Diego - Service Center

Great experience Jerald was very pleasant from the moment I got to the service center. He was very cheerful and motivated to help me with any questions I had for him r Jerald was very pleasant from the moment I got to the service center. He was very cheerful and motivated to help me with any questions I had for him regarding my car. He is a very nice employee whose attitude was nothing but positive. This is what good customer service looks like and should be mimicked as so. More

immediate service An indicator light appeared that required immediate attention and I was able to make an appointment the next morning to resolve it which was wonderful An indicator light appeared that required immediate attention and I was able to make an appointment the next morning to resolve it which was wonderful. More

Very clean, observing social distancing, organized and took less time servicing my car than have promised. Looking forward to another satisfying service when due. Thank you for it! took less time servicing my car than have promised. Looking forward to another satisfying service when due. Thank you for it! More

Very professional and friendly. Explained very thoroughly repair work that was going to be completed. Horacio was able to get me into a rental car and I was on my way. thoroughly repair work that was going to be completed. Horacio was able to get me into a rental car and I was on my way. More

My visit was safe and the staff professional and pleasant! Everything was clean, was able to distance and my car was serviced while I waited. pleasant! Everything was clean, was able to distance and my car was serviced while I waited. More

The service was good with no hitches and the time I was in the shop was just what I expected. I found this visit to be well executed. in the shop was just what I expected. I found this visit to be well executed. More

I would never return to the audi san diego location again. Horrible service when you made an appointment for a recall & specifically asked for a loaner but yet get “oh it could be a long wait” & then S again. Horrible service when you made an appointment for a recall & specifically asked for a loaner but yet get “oh it could be a long wait” & then Scott failed to tell me the price of having a maintenance check for the milage i was at. & they tried to charge me for something they did wrong with a previous recall. Unbelievable More

Good service The service was done in a very short time and I also received a video of all the checking. They have also provided a valet service which helped a lot The service was done in a very short time and I also received a video of all the checking. They have also provided a valet service which helped a lot during such a time. And thanks for Lily to have contacted with me actively to get the things done. More

service at Audi San Diego My first experience with Audi service was extremely positive. I appreciated the smooth, socially distanced check in and provision of a loaner call. Je My first experience with Audi service was extremely positive. I appreciated the smooth, socially distanced check in and provision of a loaner call. Jerald stayed in touch with me throughout the multi day process. I had only owned my Audi for a week or so before bringing it in for a software update. Jerald really went above and beyond this service and taught me how to use many features of my e-Tron and I'm a much happier Audi owner than I was when I initially drove away after my purchase. More