2,337 Reviews of Audi San Diego - Service Center
Good service The service was done in a very short time and I also received a video of all the checking. They have also provided a valet service which helped a lot The service was done in a very short time and I also received a video of all the checking. They have also provided a valet service which helped a lot during such a time. And thanks for Lily to have contacted with me actively to get the things done. More
service at Audi San Diego My first experience with Audi service was extremely positive. I appreciated the smooth, socially distanced check in and provision of a loaner call. Je My first experience with Audi service was extremely positive. I appreciated the smooth, socially distanced check in and provision of a loaner call. Jerald stayed in touch with me throughout the multi day process. I had only owned my Audi for a week or so before bringing it in for a software update. Jerald really went above and beyond this service and taught me how to use many features of my e-Tron and I'm a much happier Audi owner than I was when I initially drove away after my purchase. More
Recently completed the 75k mile service. The car interior was returned to me dirty than received by me - paper mats and others trash was left in the car. I was not informed when my car was ready - I noticed was returned to me dirty than received by me - paper mats and others trash was left in the car. I was not informed when my car was ready - I noticed it sitting in the parking lot and asked to checkout and receive my keys. Not the service I expect from Audi dealerships. More
The process was smooth. I came in for a software update - the process was smooth. The team was easy to work with and provided the current environment, it was surprisingly I came in for a software update - the process was smooth. The team was easy to work with and provided the current environment, it was surprisingly pretty normal. More
Prompt, courteous and efficient. Great visit as always with minimal stress. No beating around the bush, which I really appreciate. I love the video footage of the services rendered and the recommendatio with minimal stress. No beating around the bush, which I really appreciate. I love the video footage of the services rendered and the recommendations. More
Was able to drop in towards end of day and leave my car for service. Diagnosed and solved problem by next day. Slow start and convenience entry problem solved with new battery. for service. Diagnosed and solved problem by next day. Slow start and convenience entry problem solved with new battery. More
A wonderful experience from the staff at the San Diego Audi Dealership from the moment I arrived. I was met at my car as soon as I arrived to get my oil changed. Even during the COVID-19 pandemic, they do Audi Dealership from the moment I arrived. I was met at my car as soon as I arrived to get my oil changed. Even during the COVID-19 pandemic, they do everything they can to make sure you are comfortable and have a great experience while waiting. Will always bring my A4 back here for anything More
Damien thanks for your great work helping me get the updates installed in my car. Appreciated your timely feedback and follow up which helped with my work schedule. updates installed in my car. Appreciated your timely feedback and follow up which helped with my work schedule. More
Software recall 2013 Audi Q7 I have worked with Damien Burton, Manny Gastelum, and Brett Van Gompel. All are highly responsive, communicative, and customer service oriented. Deale I have worked with Damien Burton, Manny Gastelum, and Brett Van Gompel. All are highly responsive, communicative, and customer service oriented. Dealership is organized and deploys comfortable COVID safety measures. Bravo! More
Great service as always at Audi San Diego Manny did an excellent job as he always does. I have always had good luck with Audi of San Diego. He is always pleasant and efficient. Manny did an excellent job as he always does. I have always had good luck with Audi of San Diego. He is always pleasant and efficient. More