2,344 Reviews of Audi San Diego - Service Center
A+ Treatment Every Time Brett went above & beyond. I love that they have a loaner vehicle every time. He also had me in & out of there quickly which is important with my sc Brett went above & beyond. I love that they have a loaner vehicle every time. He also had me in & out of there quickly which is important with my schedule. More
Great service I have always received good service at Audi San Diego. The appointment was easy to schedule. They always provide me a loaner which is a huge help si I have always received good service at Audi San Diego. The appointment was easy to schedule. They always provide me a loaner which is a huge help since I live in Chula Vista and having my wife drop me off would be challenging. The dealership is clean and the staff is quick to welcome me and assist. More
Best Audi dealership in San Diego county! Customer service is impecable and Brett is always honest and straightforward! I highly suggest servicing your Audi at this location. Ask for Brett and Customer service is impecable and Brett is always honest and straightforward! I highly suggest servicing your Audi at this location. Ask for Brett and he will take care of you. More
Consistency is the key Great customer service Customer service is key to keeping a customer happy as well as knowledge of your product and willingness to help solve problems thanks for realness. Customer service is key to keeping a customer happy as well as knowledge of your product and willingness to help solve problems thanks for realness. More
Great and quick service - in/out of the door in short time Got a nice loaner and details and costs of the service was explained well to me. Staff were very friendly and helpful in all respects. Got a nice loaner and details and costs of the service was explained well to me. Staff were very friendly and helpful in all respects. More
Great customer service Prompt service and excellent customer service! I did not have to wait and the work was completed in a timely manner. I would recommend Audi of San Die Prompt service and excellent customer service! I did not have to wait and the work was completed in a timely manner. I would recommend Audi of San Diego! More
Damian is amazing! My engine light came on two hours after picking up the car from getting serviced (leaking coolant and 40K check up). Damian was so empathetic, he sent My engine light came on two hours after picking up the car from getting serviced (leaking coolant and 40K check up). Damian was so empathetic, he sent someone to deliver a loaner car and pick up my car the following day. He called daily to let me know the status of the car, and then arranged delivery of my car and pick up of the loaner so that I wouldn't have to trek back to the dealership after just having been there. SOOOO grateful! More
10K service. I just serviced my car. I prepaid my car maintenance for three years. I was very surprised that they charge me for a tire rotation. I called and clari I just serviced my car. I prepaid my car maintenance for three years. I was very surprised that they charge me for a tire rotation. I called and clarified this that tire rotation is part of car maintenance. They credited the charge but I was told by Service that tire rotation is not part of maintenace. This just made me “SMH”. A shocker. More
Water pump leak Scott & Damien were very helpful as usual. A bit miffed that CV Joint boots needed replace for the 3rd time in less than 2 years, and the water pump Scott & Damien were very helpful as usual. A bit miffed that CV Joint boots needed replace for the 3rd time in less than 2 years, and the water pump twice in less than 1 year. More
Service Department was excellent- Manny Manny took time to ensure to document other items I wanted to get it done other than the regular maintenance such as putting my license plate. He also Manny took time to ensure to document other items I wanted to get it done other than the regular maintenance such as putting my license plate. He also advised of the importance of bringing my manuals owner next time so we can track all the services done for the car besides having the receipt. Overall, it was a great service! More