Back

Audi San Diego - Service Center

San Diego, CA

4.3
2,344 Reviews

2,344 Reviews of Audi San Diego - Service Center

Sort by
August 08, 2018

Efficient and Courteous I arrived early which I think helps and booked the first appointment in the morning. The service manager Taco arranged and paid for an Uber driver to More

by MerrillS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

Damien Burton & Audi San Diego This dealer has taken great care of me from start to finish. Damien helped me out the other day and resolved my issue efficiently, provided updates, a More

by GREYJREALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimal Abawi, Damien Burton
August 08, 2018

Air Bag Recall on 2012 Q 5 All ways friendly and helpful. Estimated time was about 1 and hour or so - was about 1 1/2 hours. Nice Job on car wash !! More

by MBERNHARDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
August 08, 2018

Recall Repair My recent visit to Audi San Diego went fine. Recall repair was made in a reasonable amount of time and staff was friendly. Previous experiences at thi More

by SD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to answer
Aug 10, 2018 -

Audi San Diego responded

Hello SD, My name is Mark Monell, I am the Service Manager here at Audi San Diego. I am truly sorry to hear of your experience and would really appreciate an opportunity to speak with you. I can be reached at 858.549.6020 M-F 7am-6pm. I look forward to speaking with you. Sincerely, Mark Monell

August 08, 2018

Bad Thermostat Best service one could have. I was in and out in no time as a walk in. Was provided with a loaner car, and received an update about my car that evenin More

by MANUELSINOHUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2018

Service I always have a great experience with my service advisors especially with Bret and Geoge they are very well knowledge Audi professionals. Their servic More

by ROGERPULIDO81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Van Gompel
August 07, 2018

Fast and Friendly Clear direction, got me in and out, professional service, courteous. Went in for one problem, but the team went above and beyond to fix and undisclose More

by Anonymous Tip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
August 07, 2018

Great service, but no loaner car The service on my vehicle was excellent, but after being told by one person that it would only be a few minutes for a loaner car, I was then told it w More

by DEBORAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The only name I was given was Nacho.
August 07, 2018

Quick and efficient service I bought a used car from a different dealer not Audi. But I brought it to Audi for a recall and diagnostics. They worked on the recall and did a diagn More

by ISMI.VEYSALOVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
August 07, 2018

Road trip inspection. Took vehicle for pre road trip inspection. Ended up needing new tires. Work was completed timely allowing for tires to be delivered. Team kept me post More

by SJBLAKE812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum, Jerald Camacho
...
206
...