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2,344 Reviews of Audi San Diego - Service Center
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August 10, 2018
Excellent service with a smile! Manny provided excellent service from the moment I first talked with him to the moment I left. When I got there Manny was prepared and had all my pap Manny provided excellent service from the moment I first talked with him to the moment I left. When I got there Manny was prepared and had all my paperwork ready. As there were no loaner cars available, he called a shuttle service for me. He was prompt in calling me to let fill me in on what my car needed. Since I didn't have a car, he also sent a shuttle service to pick me up. When I arrived Manny was on the phone with another customer so Damien immediately stepped in and took excellent care of me. Manny already had everything ready to go and my car was already up front waiting for me. Excellent service and very friendly. Thank you!!! More
by Martha
Verified CustomerEmployees Worked With
Manny Gastelum, Damien Burton
August 10, 2018
Great Service George G. was very helpful and made sure my service was done right. They did not have any loaner cars available so they got me an UBER to where I nee George G. was very helpful and made sure my service was done right. They did not have any loaner cars available so they got me an UBER to where I needed to go which was nice. More
by MRUTTER
Employees Worked With
August 10, 2018
Always willing to help me when something Happens to my car! You guys always go above and beyond whenever something happens to my ca! I appreciate the help and thank you again for making everything easy for me. You guys always go above and beyond whenever something happens to my ca! I appreciate the help and thank you again for making everything easy for me. More
by VIVI.RAMOS1992
August 09, 2018
Service Everyone is kind from the moment you drop your car up. Great customer service and communication. Willing to go the extra mile for you. I have recommen Everyone is kind from the moment you drop your car up. Great customer service and communication. Willing to go the extra mile for you. I have recommended this dealer to my friends/family More
by shackelfordjenny
Employees Worked With
Other Employees :
Scott Kealy, Brett Van Gompel
August 09, 2018
Better than expected It was my first time dropping my A5 off for service. I made an 7am appt. Not sure what I was expecting, but I assumed there would have a lot of waitin It was my first time dropping my A5 off for service. I made an 7am appt. Not sure what I was expecting, but I assumed there would have a lot of waiting around. However I was completely wrong. From the moment the service center opened at 7, Jerald Camacho came out to greet me and introduce himself. He took me right in had me checked and out the door with a loaner. I was in my office 20 mins later. Everyone was exceptionally helpful and asking if I needed assistance. This was refreshing as most other service providers try to not make eye contact. I had a terrific experience for my first car service. Jerald was fantastic, he made my Audi service experience incredibly pleasant and easy as possible. I will be sure to request him in the future! More
by HIJAYSU
Employees Worked With
Aimal Abawi, Jerald Camacho
August 09, 2018
very helpful and Manny did an excellent job !! they kept me updated twice a year.... loaner department lady very kind as well. Rosalina was very helpful as well since my audi care program was n they kept me updated twice a year.... loaner department lady very kind as well. Rosalina was very helpful as well since my audi care program was not in the system. More
by JUANBAEZ
Employees Worked With
Rosalina Caballero, Manny Gastelum
August 09, 2018
"Friendly and effecient" Brett is always easy to work with. The entire staff is friendly and efficient. I was able to get work done in the waiting area with good internet co Brett is always easy to work with. The entire staff is friendly and efficient. I was able to get work done in the waiting area with good internet connection and the job was done faster than I had expected. Thanks More
by BETH3
Employees Worked With
Brett Van Gompel
August 09, 2018
Great customer service! My service rep (Damien) is awesome! Always courteous and considerate. He makes every effort to understand and resolve my concerns and makes sure I a My service rep (Damien) is awesome! Always courteous and considerate. He makes every effort to understand and resolve my concerns and makes sure I am satisfied with the work done. More
by SMINETTE
Employees Worked With
Manny Gastelum, Damien Burton
August 09, 2018
Great service I like they have a great waiting room , also that there mostly on time with there repaires on estamated time, love that they offer discounts I like they have a great waiting room , also that there mostly on time with there repaires on estamated time, love that they offer discounts More
by PWMORALES2
Employees Worked With
Brett Van Gompel
August 08, 2018
Professional and friendly The service center is professional and friendly. Setting up service was easy. The car was serviced in a timely fashion in a very friendly atmosphere. The service center is professional and friendly. Setting up service was easy. The car was serviced in a timely fashion in a very friendly atmosphere. More
by MARYBSWINNEY
Employees Worked With
Manny Gastelum
