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Audi San Diego - Service Center

San Diego, CA

4.3
2,344 Reviews

2,344 Reviews of Audi San Diego - Service Center

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August 13, 2018

Great job, always keep me updated Great experience as always. Jerald is always helpful an keeps me updated on whats going on. They were out of loaners so hey got me an Uber to work More

by JULIO.N.GARCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Aug 17, 2018 -

Audi San Diego responded

Thank you for sharing your experience with us, Julio! We're so glad Jerald made your visit an easy and successful one. We truly appreciate your business!

August 13, 2018

Enrique G. Great service, Jerald Camacho answered all my questions and gave me peace of mind. I was hearing a weird sound coming from the car, didn’t know what i More

by EGAYTAN05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Aug 17, 2018 -

Audi San Diego responded

Thank you for the great review. We are glad you had a great experience with us and that Jerald was able to help you get the problem fixed! We look forward to seeing you again the next time your Audi is due for service.

August 13, 2018

Excellent Service, Very professional services. Best vehicle service in California. Very professional, excellent communications, and meets or exceeds their promised timeframes. Very experienced ser More

by JIMTURNER1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
Aug 17, 2018 -

Audi San Diego responded

Thank you for continuing to putting your trust in Audi San Diego! We pride ourselves in our service department’s ability to provide world class customer service. We look forward to seeing you again the next time your Audi is due for service!

August 13, 2018

The staff goes out of their way to accommodate you. My service writer was very helpful. He communicated the progress by phone to keep me updated. All of the staff from the moment you drive up are very More

by jherrington619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho, Jerald Camacho
August 13, 2018

Audi SD did a pre-inspection purchase for me I was impressed by the level of feedback that Audi SD provided for this service. I'm out of state and requested a pre-purchase inspection on a loca More

by PETERF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Audi San Diego responded

So happy to hear you had a great experience with Horacio and the rest of our service team. Thank you so much for your feedback!

August 10, 2018

Wonderful experience Damien and Scott are excellent professionals, they comunicate extremely well and did not waste my time at drop off or pick up. My vehicle was ready wh More

by RKEYES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Damien Burton, Jerald Camacho
August 10, 2018

Efficient and the Best Customer Service This service center is very efficient, super clean, and they have very good FREE snacks. The best part is the great customer service. I normally dea More

by LEO.NICASIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
August 10, 2018

Routine maintenance - 40,000 miles San Diego Audi has excellent customer service. Damion is always so professional and personable. Scott and the other employees are also helpful. The co More

by SHARIJAMSBYSHARI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damion
Aug 16, 2018 -

Audi San Diego responded

Thank you for taking the time to leave this fantastic review and recommendation! Damien, Scott and the rest of our team works very hard to ensure each of our customers is 100% satisfied with the overall experience We look forward to continuing our service relationship with you, Thank you for choosing Audi San Diego!

August 10, 2018

Awesome Service Audi San Diego was amazing!! I had some scheduled maintenance on my A6 and their team was thorough, effecient, and communicated with me. They check More

by LAURIE.M.KERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
Aug 16, 2018 -

Audi San Diego responded

Thank you for taking the time to leave a review, Laurie . Being thorough and efficient are some of the goals we strive for. Here at Audi San Diego we understand that people like convenience and we work hard to make sure each experience is smooth and effortless. We thank you for choosing Audi San Diego and we look forward to seeing you again.

August 10, 2018

Seriously $15.00 in fuel charges for the loaner! Better than Escondido but last Audi I will own. Service was friendly but barely drove loaner tank still showed all lights full - received bill for $15 More

by Unhappy2017
Price
Recommend Dealer
No
Employees Worked With
Scott Kealy
Aug 16, 2018 -

Audi San Diego responded

My name is Mark Monell, I am the Service Manager here at Audi San Diego. I am truly sorry to hear of your experience and would really appreciate an opportunity to speak with you. I can be reached at 858.549.6020 M-F 7am-6pm. I look forward to speaking with you. Sincerely, Mark Monell Service Manager (858) 549-6020 - Direct mark.monell@audisandiego.com

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