2,344 Reviews of Audi San Diego - Service Center
Trouble Shooting I had some work done on my car elsewhere....big mistake! Not only is Audi's service always smooth and professional, their physical space has been reno I had some work done on my car elsewhere....big mistake! Not only is Audi's service always smooth and professional, their physical space has been renovated and looks awesome, they have a great lounge area and all service folks are super sweet. They never make you feel silly for bringing your car in, and they went out of their way to go over the work I had done to figure out what issue I was having to share with me, they even offered to have me bring my car back in after the other shop messed around with it more to be sure I was looking good. Not that I want to be seeing the service crew so often but I am never stressed when I do have to bring my car in and never feel that I am getting 'got' like I feel I have with this other shop! Thank you SD Audi! More
35k servicing As usual had a great experience. Opted to wait for my vehicle to be serviced. Started to be around 1hr 45 minutes. Of course there was an issue of a l As usual had a great experience. Opted to wait for my vehicle to be serviced. Started to be around 1hr 45 minutes. Of course there was an issue of a leak that needed to be repaired. Added 2 hrs to the wait. Weird there were no loaners available. This is the second service that I have had that there were no loaners available. First time was shuttled over to enterprise for a car. Yesterday was offered an Uber. Glad I had a good book and time to kill. More
A3 Service Very positive experience. George and everyone I encountered were friendly and helpful. Great hospitality. Much more than I had expected. They also arr Very positive experience. George and everyone I encountered were friendly and helpful. Great hospitality. Much more than I had expected. They also arranged transportation while my vehicle was being serviced. More
Must visit This has been the best dealership I have been to, with an amazing staff that perform world class quality job on my vehicle in a timely manner. This has been the best dealership I have been to, with an amazing staff that perform world class quality job on my vehicle in a timely manner. More
Always a pleasure to work with Jerald was great from the start to finish., I needed my windshield replaced and he was very helpful from the initial call and kept me posted on the st Jerald was great from the start to finish., I needed my windshield replaced and he was very helpful from the initial call and kept me posted on the status. I really like the quality of service Audi offers. That is one of the reasons i keep buying your cars. More
First Service Appt from Out of State I just moved to the San Diego area and had my first service appointment with Jerald. He was very knowledgeable and was great to work with. I was havin I just moved to the San Diego area and had my first service appointment with Jerald. He was very knowledgeable and was great to work with. I was having an issue with my monitors and he was able to help get to the bottom of it. Looking forward to working with him and Audi San Diego in the future! More
"Excellent Dealership, Car Buying Experience Painless" My service person Damien is excellent. He take care of the problem very well and get all issues fixed and delivers it on time. He always receive custo My service person Damien is excellent. He take care of the problem very well and get all issues fixed and delivers it on time. He always receive customer with a big smile on his face. More
Top Service at Audi Dealers - Dead Battery 2016 A3 Tried out Audi San Diego for the first time since moving from Orange County. First off, Audi Roadside Assistance was great as they helped jump start m Tried out Audi San Diego for the first time since moving from Orange County. First off, Audi Roadside Assistance was great as they helped jump start my car two separate times. Then I went to Audi SD to see if I had a faulty battery. I pulled up around 7AM and there wasn't a wait and I walked in without an appointment. Jerald helped me and it was the best service I've ever received. My car was completed by 10AM, I was given a ride to and from the dealership, and the communication was clear and thorough. Very pleased with Audi San Diego and will definitely come back. More
Manny Gastelum is the best advisor at Service department! Manny always goes above and beyond when it comes to helping me with my Audi at service department. It’s been 3 years with my Audi and I’m one happy cu Manny always goes above and beyond when it comes to helping me with my Audi at service department. It’s been 3 years with my Audi and I’m one happy customer! 😊 More
Awesome! The whole experience was fast and easy! I was in and out in practically no time. With a complimentary loaner car until my car was ready for pickup. Tu The whole experience was fast and easy! I was in and out in practically no time. With a complimentary loaner car until my car was ready for pickup. Turnaround was literally 1 day and with a through follow up throughout! I will continue to bring my car here! More