Audi San Diego - Service Center

180,000 Mile Check up Outstanding professional service. Thorough, accurate, correctly done the first time ! Easy check in and check out. Had loaner Audi for the day which w Outstanding professional service. Thorough, accurate, correctly done the first time ! Easy check in and check out. Had loaner Audi for the day which was convenient. Very very satisfied. More

Mediocre I’ve never been impressed with this place. From the people that answer the phones to everyone I’ve dealt with, just mediocre. I deal with customers a I’ve never been impressed with this place. From the people that answer the phones to everyone I’ve dealt with, just mediocre. I deal with customers all day, every day so I am acutely aware of what it takes to work with people. Here, I feel like they are going through the motions but really don’t care much in general. I missed my chance to review them last time because I was waiting for some follow-up (that never occurred). By the time I was ready to do the review, it had “expired.” They also never have a loaner car for me. I’m not sure if that’s the case for everyone or if I’m not spending enough to “qualify.” They do provide a paid Uber, which is very much appreciated. Lastly, it’s way too expensive to have Audi work on your car (not just this location). There have been many recalls (one now pending), so I have no choice but to go there. This is my first (and last) Audi purchase. More

Service summary Damian was very curteous, helpful, and knowledgeable. I was only there for an oil change and some wind noise, but I was unsure about the 3-3 plan I h Damian was very curteous, helpful, and knowledgeable. I was only there for an oil change and some wind noise, but I was unsure about the 3-3 plan I had purchased, and he explained what it was and gave me a good overview. More

Damien is the best service advisor I did not have the best experiences at this dealership in the past. However, after working with Damien I have renewed faith in Audi San Diego. I did not have the best experiences at this dealership in the past. However, after working with Damien I have renewed faith in Audi San Diego. More

Rear hatch replacement Service was great, cost was high but worth it. I would return again should I need any service done. Oil change also performed only complaint is th Service was great, cost was high but worth it. I would return again should I need any service done. Oil change also performed only complaint is the cost but i know dealerships ar always more expensive. More

Needed an alternator: took a few days. Getting the replacement part took a few days. George stayed on top of the situation. Good communication. Several employees fielded call, but George wa Getting the replacement part took a few days. George stayed on top of the situation. Good communication. Several employees fielded call, but George was the main leader. It was nice to get back a clean car. More

Reset notifications and tire check Excellent treatment. Very courteous and accommodating . Wait was short and they even washed the car. George, as always, was attentive and a pleasure t Excellent treatment. Very courteous and accommodating . Wait was short and they even washed the car. George, as always, was attentive and a pleasure to work with. More

Excellent service thank you very much Excellent service : very efficient and polite. The members of the service department were all very nice. The car service department is clean and well Excellent service : very efficient and polite. The members of the service department were all very nice. The car service department is clean and well organized. More

Excellent customer care Mark went way above expectations to create a great experience for me. His professionalism and care were absolutely remarkable! The detail done on my c Mark went way above expectations to create a great experience for me. His professionalism and care were absolutely remarkable! The detail done on my car was impeccable and made me fall in love with it again. Any thoughts I had about changing to another brand have evaporated since this visit. More