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2,344 Reviews of Audi San Diego - Service Center
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August 18, 2018
Service excellent EXPECTING A LOANER A DISAPPOINTING I pass all the Audi dealerships just to come to this one but today it was a different experience. The reason I am giving it 2 stars is the simple fa I pass all the Audi dealerships just to come to this one but today it was a different experience. The reason I am giving it 2 stars is the simple fact when I first made the a appt. I made it for after 11 along with a loaner. The C/S rep I spoke too on the phone informed me that it will be best to make a morning appt. to get a loaner so I did. I had alot of things I needed to take care of while I was out here and needed to get back up North for a appt. that I had. But to my disappointment when I got to Audi to get the loaner they did not have any loaners and the person at the loaner department informed me that it will be 45 mins. before one comes in. 45 mins pass then 50 mins. pass now due to the fact that I have to get back up North and they did not have a loaner I have to make another extra trip back down here. If I knew they wouldn't have a loaner I would of made a appt. to bring my car in on another day and on top of this knowing that I just got my car washed and waxed I informed them that the car doesn't need to get wash GUESS WHAT black marks when I open the door and water spots. More
by rith
Employees Worked With
Manny Gastelum
August 18, 2018
San Diego Audi Exceptional Service The personnel who are employed by SD Audi are exceptional in their knowledge, customer service and the rapidity with which they execute repairs. In t The personnel who are employed by SD Audi are exceptional in their knowledge, customer service and the rapidity with which they execute repairs. In the 15 years (through other names) we've dealt with this Audi dealership, we have NEVER had a less than stellar service. As the other reviews have stated indicated with the service personnel, George Gushalak goes above and beyond what we've experienced with other marques service personnel. Looks like we're Audi people for live! More
by DESIGNWERKES
Verified CustomerEmployees Worked With
August 17, 2018
Service Good expeditious service with a smile! George was professional and helpful. The appointment was swift and UBER service was timely overall, it was a Good expeditious service with a smile! George was professional and helpful. The appointment was swift and UBER service was timely overall, it was a great experience ! More
by SDSIMH
Employees Worked With
August 17, 2018
Excellent service I drop off my A6 to fix a couple of things that were identified when I purchase the car, from the moment I drove in the personnel was cordial and atte I drop off my A6 to fix a couple of things that were identified when I purchase the car, from the moment I drove in the personnel was cordial and attentive. George Gushulak keep me well inform on the repair status and I could no be more happy with the way the repairs were done. More
by Arsenio
August 17, 2018
Audi service shines My family owns 3 Audi’s, we’re regulars at the Audi Service Center...they are courteous and efficient. My only issue is they don’t have enough loaner My family owns 3 Audi’s, we’re regulars at the Audi Service Center...they are courteous and efficient. My only issue is they don’t have enough loaner cars but they will Uber you wherever you need to get. More
by ANGEL
Employees Worked With
Other Employees :
Elizabeth at customer service is awesome!!, Fadi Houneini, Manny Gastelum
August 17, 2018
Freiendly, attentive and competent staff We are from Idaho and in San Diego on business. Took our Q7 in for Audi Care 35k service and we were in and out in the time they told us when we made We are from Idaho and in San Diego on business. Took our Q7 in for Audi Care 35k service and we were in and out in the time they told us when we made the appointment. They gave us a loaner (hot A6) and even though their lounge was under construction there was still a place to sit, work and enjoy some pretty good coffee. All in all an excellent experience. More
by CAPTHARL
Employees Worked With
Manny Gastelum, Damien Burton
August 17, 2018
Time for service IN for a 20,000 mile service at just over 16,000 miles. An added problem that has been checked before, and again they couldn't figure out what it was IN for a 20,000 mile service at just over 16,000 miles. An added problem that has been checked before, and again they couldn't figure out what it was. Will have to see if it persists and I have to return. Other than that, time in and out was great and I got the chance to drive a different Audi. Staff was great from start to finish. More
by JEFF
Employees Worked With
Scott Kealy, Damien Burton, Jerald Camacho
August 17, 2018
Awesome! Damien gave white glove service from start to finish! Was in constant communication and did a stellar job on my car! Will absolutely be back! Best s Damien gave white glove service from start to finish! Was in constant communication and did a stellar job on my car! Will absolutely be back! Best service in San Diego! More
by AARONHURVITZ
Employees Worked With
Damien Burton
August 17, 2018
recall service for A8 After the service my car driving feeling is different. Feel very heavy feeling driving compare to before. other then that everything else was great a After the service my car driving feeling is different. Feel very heavy feeling driving compare to before. other then that everything else was great as always. More
by KUNSKIM1021
Employees Worked With
Scott Kealy
August 16, 2018
Snacks!!! Not only was Jerald friendly, professional, and helpful, but this place had the nicest waiting area. I had wifi, killer snacks, and beverages - not a Not only was Jerald friendly, professional, and helpful, but this place had the nicest waiting area. I had wifi, killer snacks, and beverages - not a bad place to be camped out while the car got serviced. Highly recommend! More
by MEYERHUBER
Employees Worked With
Jerald Camacho
