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Audi San Diego - Service Center

San Diego, CA

4.5
2,337 Reviews

2,337 Reviews of Audi San Diego - Service Center

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July 08, 2020

Highly recommend Manny totake care of all your service needs! Brent in sales took care of my Audi App needs! Thank you Team Audi! Much appreciated More

by DLOE43
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum, Brent Drake
Jul 10, 2020 -

Audi San Diego responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 08, 2020

Despite the fact of the pandemic, Everyone was friendly and still respectful of the distancing. The service was great and they even took the time to sanitize the interior. Thank you. More

by ROBBLOPEZ.65
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum, Jerald Camacho
Jul 10, 2020 -

Audi San Diego responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

July 08, 2020

Great service as usual. Just wouldn't recommend getting the 'three for one' protection plan since I took it in for a simple tire repair and ended up having to buy new set of More

by IVAN.PEREZPINAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Audi San Diego responded

Ivan, thank you for sharing your experience! Please don't hesitate to reach out to us if there's anything more we can do. Take care.

July 07, 2020

immediate service An indicator light appeared that required immediate attention and I was able to make an appointment the next morning to resolve it which was wonderful More

by MMRATHBUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the name of the technician, unfortunately.
Jul 09, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

July 07, 2020

Great experience Jerald was very pleasant from the moment I got to the service center. He was very cheerful and motivated to help me with any questions I had for him r More

by CRYSTALHOLTHAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for your kind comments about our team. We're glad Jerald could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!

July 06, 2020

Very clean, observing social distancing, organized and took less time servicing my car than have promised. Looking forward to another satisfying service when due. Thank you for it! More

by ALMARIO.ERASQUIN
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help. Take care!

July 06, 2020

Very professional and friendly. Explained very thoroughly repair work that was going to be completed. Horacio was able to get me into a rental car and I was on my way. More

by 69MOHRMONICA
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. We're glad to hear you found Horatio was able to make your experience a professional one! If you ever need anything else from us, please feel free to give us a call or stop by. We are always happy to assist. Have a great day!

July 06, 2020

My visit was safe and the staff professional and pleasant! Everything was clean, was able to distance and my car was serviced while I waited. More

by JLEBISH
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Hi, thanks for taking the time to leave a review. We're glad to hear you found our team was so professional during your visit! If you ever need anything else from us, please feel free to give us a call or stop by. We are always happy to help. Have an awesome day!

July 06, 2020

The service was good with no hitches and the time I was in the shop was just what I expected. I found this visit to be well executed. More

by RSALINI571
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 08, 2020 -

Audi San Diego responded

Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 06, 2020

I would never return to the audi san diego location again. Horrible service when you made an appointment for a recall & specifically asked for a loaner but yet get “oh it could be a long wait” & then S More

by L
Recommend Dealer
No
Employees Worked With
Scott Kealy
Sep 24, 2020 -

Audi San Diego responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us at (855) 971-6262 so we can work with you to make this right.

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