Audi San Diego - Service Center

I purchased my 2018 Audi Q3 from Raul at AUDI SAN DIEGO, Miramar Rd, and have continued to get excellent service there since 2019. Nacho, my service adviser, is professional, informative, and friendly. Alw Miramar Rd, and have continued to get excellent service there since 2019. Nacho, my service adviser, is professional, informative, and friendly. Always takes the time to explain any repairs/issues with my car, and calls to insure my warranty will cover costs. Appreciate his communications throughout the process, and like that they send you a video detailing the car checkup. Nacho also arranges a Lyft ride for me when needed. This level of great service by Nacho and the Audi repair shop is what keeps me coming back to AUDI SAN DIEGO. More

The staff plus the technicians have been welcoming and respectful towards their clients. And they did it again. I always go to Logan because there's a sense of ease and peace of mind that the car's concer respectful towards their clients. And they did it again. I always go to Logan because there's a sense of ease and peace of mind that the car's concern will be taken care of. He is well acquainted with me especially when it comes to follow-ups and answering my questions. Let's not forget the clean and fully charged car before he hands me back the key fob. He and his team seem to take care of my car the way I would. Logan amd his team must be given a pay increase and promotion. I gained confidence of purchasing a new vehicle from Audi San Diego Miramar Rd, therefore, has future business with me because of Logan and his team More

Upon checking in our service advisor, Gustavo Ponce, ensured that the problem we were having with our vehicle was properly documented. Though there weren’t any loaner vehicles available at the time that ensured that the problem we were having with our vehicle was properly documented. Though there weren’t any loaner vehicles available at the time that we scheduled our appointment, Gustavo was able to secure one for us. Once the problem was diagnosed and confirmed, Gustavo contacted us and let us know the possible day of completion. When our vehicle was completed, sent me a text. Upon picking up the vehicle, my wife found it clean inside and out! Thank you Gustavo and the SD Audi Team for the great service! More

Friendly service adviser. Estimated for a major service was a fully day. They my car done that afternoon. Estimated for a major service was a fully day. They my car done that afternoon. More

I have purchased and serviced my cars at San Diego Audi for years and the positive experience I consistently have keeps me loyal! for years and the positive experience I consistently have keeps me loyal! More

Jennifer is the service expert on my car. She had good communications with me before on things related and also helped me get my car service in the same day. I highly recommend her service. She had good communications with me before on things related and also helped me get my car service in the same day. I highly recommend her service. More

The sales process is good no issues. They do a good job. I bought a 2018 Q5. The service over the years have drastically declined. They are all nice to talk to at the dealership. Follow They do a good job. I bought a 2018 Q5. The service over the years have drastically declined. They are all nice to talk to at the dealership. Follow up is terrible. The car itself for a high end car is dissapointing. I have hardly 25k miles till now. I have the Audi care package from the same dealership and I take it every year from maintainence. Once the 4 yr passed irrespective of mileage slowly things start falling apart. First the MMI , the engine mount, tires. For a city driven garage kept car with around 5k miles a year this is not acceptable and the follow up is terrible. More

George is always a trusted advisor. He is very communicative and helpful and always trying to do what's best for the customer. He is very communicative and helpful and always trying to do what's best for the customer. More