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2,344 Reviews of Audi San Diego - Service Center
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August 27, 2018
Damien exceeded all expectations I was headed to go to deale I thank you Diego Audi for their overall dealership experience what a place to buy and get your car serviced thank you San Diego Audi I thank you Diego Audi for their overall dealership experience what a place to buy and get your car serviced thank you San Diego Audi More
by VSHAYVINNY1
Verified CustomerEmployees Worked With
Damien Burton
August 27, 2018
they took great care of me and my car Joe and Damian were awesome! They both helped me with my maintenance needs and rental car. Always very courteous and professional. The whole experi Joe and Damian were awesome! They both helped me with my maintenance needs and rental car. Always very courteous and professional. The whole experience was smooth and easy. More
by DIDOSH2000
Employees Worked With
Joe was mainly helping me, Damien Burton
August 27, 2018
Outstanding customer experience! Damien did a fantastic job seeing that my R8 service was taken care of expeditiously with everything explained in full detail. He also made thoughtfu Damien did a fantastic job seeing that my R8 service was taken care of expeditiously with everything explained in full detail. He also made thoughtful recommendations on how to efficiently bundle various future maintenance actions to eliminate multiple service appointments, set up a loaner car, and duration of my next visit. Great attention to detail and customer service by Damien and the Audi of San Diego team. Thanks. More
by Alfaguy
Employees Worked With
Damien Burton
August 27, 2018
NO ReNtAL CAR We have a care package plan and I believe that entitles us to a rental car. I had an 0800 appt and was told it would be 45 mins before i could get on We have a care package plan and I believe that entitles us to a rental car. I had an 0800 appt and was told it would be 45 mins before i could get one. I just finished a 12 hour nighy shift and had to wait on my car. More
by DAVIDMARIAHALEY
Employees Worked With
August 24, 2018
First Class! Every person in the service department is courteous and very attentive to needs. George was very thorough and asked lots of questions on troubleshooti Every person in the service department is courteous and very attentive to needs. George was very thorough and asked lots of questions on troubleshooting a couple of requests. More
by SooZ
August 24, 2018
Great service Nacho and the team were fantastic. They took care of me from the time I pulled in with my Q7 until I was back on the road with my 20K service dialed i Nacho and the team were fantastic. They took care of me from the time I pulled in with my Q7 until I was back on the road with my 20K service dialed in. More
by CT
Employees Worked With
August 24, 2018
Oil Change My service advisor Joe was very good. Where the service experience went bad was with the guy who was supposed to get my car. After waiting 10 to 15 My service advisor Joe was very good. Where the service experience went bad was with the guy who was supposed to get my car. After waiting 10 to 15 minutes after I was told my car was being brought up, I went to speak to the guy at the standing desk under the outside carport. When I spoke with him, he looked at me, looked back at his phone, started texting, started talking to his phone. This went on for about a minute in which time he never said a word to me or looked up from his phone. I left him to his rudeness, waited a bit longer, and then went back and checked with Joe. At that point, multiple advisors and maybe a manager started helping me. I'm not looking forward to my next oil change which I have to do because I bought the package with my car. More
by SCOLORADO
Employees Worked With
Joe
August 23, 2018
Best of the best I've been dealing with Audi San Diego for 4 yeas and it keeps getting better. Brett is awesome and never fails to exceed my expectations. The service I've been dealing with Audi San Diego for 4 yeas and it keeps getting better. Brett is awesome and never fails to exceed my expectations. The service has always been excellent and the car never leaves dirty. :) Feel 100% comfortable using this team. More
by Eric A
Employees Worked With
Brett Van Gompel
August 23, 2018
Met my expectations Brought Q5 in for 35,000 service. All went well. Minimal wait time to check in / check out. Audi SD provided Uber for transportation as no loaner cars Brought Q5 in for 35,000 service. All went well. Minimal wait time to check in / check out. Audi SD provided Uber for transportation as no loaner cars were available. In hindsight, I'd say this worked out better than using a loaner anyway. More
by SPENCER11
Employees Worked With
Manny Gastelum, Damien Burton
August 23, 2018
good experience Brett was helpful, and gave us the benefit of the doubt re an issue that may or may not have been under warranty. Friendly service overall. Provided Brett was helpful, and gave us the benefit of the doubt re an issue that may or may not have been under warranty. Friendly service overall. Provided a loaner, no complications. More
by CHUBBARD2
Employees Worked With
Brett Van Gompel
