2,344 Reviews of Audi San Diego - Service Center
Excellent personal service This dealership is terrific. I especially appreciate the work of Manny Gastelum. He strives to know me as an individual and my 2011 A4’s history. I wo This dealership is terrific. I especially appreciate the work of Manny Gastelum. He strives to know me as an individual and my 2011 A4’s history. I would recommend him and the dealership to anyone interested in an Audi. You won’t regret it! More
Quick, Simple & Professional My unplanned service was met quickly and professionally. The service team kept me apprised of the overall project throughout the process and pick up w My unplanned service was met quickly and professionally. The service team kept me apprised of the overall project throughout the process and pick up was a snap. More
mechanical issue My car started making a very loud squealing noise. I called the service department and got an appointed right away. I dropped the car off, got a loan My car started making a very loud squealing noise. I called the service department and got an appointed right away. I dropped the car off, got a loaner car and I was on my way.. The initial estimate to replace a faulty pcv valve was way higher than I expected. Because my car had just come off the mileage warranty the repairs were not going to be covered . Mark and Brett stepped up for me and were able to get a reduction on the repair bill. I was pretty pleased about that. More
Great service The center seems very busy every time I have been in and it takes a while to get them on the phone. Once you get to the front of the line they are gre The center seems very busy every time I have been in and it takes a while to get them on the phone. Once you get to the front of the line they are great. Took them 1 day for all my service, had a loaner car, very nice and informative. Just go get some coffee while you wait. More
The only place to have your Audi serviced I have been bringing my A7 here for service since I purchased it and the experience is always perfect. Everyone there is helpful, professional, thorou I have been bringing my A7 here for service since I purchased it and the experience is always perfect. Everyone there is helpful, professional, thorough and knowledgable. I work with Gerald Camacho and have never had a better service experience, with a car or otherwise. Just bought a Q5 and it will be serviced at Audi San Diego without question. There really is no reason to bring your Audi anywhere else. More
Damien is a rock star Damien is a consummate customer service professional. Always smiling and right to the point. He appreciates the value of his customers' time and works Damien is a consummate customer service professional. Always smiling and right to the point. He appreciates the value of his customers' time and works hard to make sure they are satisfied. More
Great Service Brought my car in by tow truck because I had a flat and was unable to find the wheel lock key. They found it for me a put on my spare tire even thou Brought my car in by tow truck because I had a flat and was unable to find the wheel lock key. They found it for me a put on my spare tire even though I wasnt getting tires from them. They also inspected my car for me and found a missus with the engine mounts. They went ahead and fixed that as well. All for no cost to me. Great service More
Sufficient service The service members sufficiently met my needs. When I arrived the service representative quickly assisted me by introducing himself, garnering my in The service members sufficiently met my needs. When I arrived the service representative quickly assisted me by introducing himself, garnering my information, providing me with options and a service provider. The service provider thoroughly explained the service provided and gave good recommendations without making me feel like I was being up sold. More
Experience possible sunroof noise in car when driving The entire support team was very courteous and excellent. Many thanks to Damien, Robert, Jimmy, Penny, Parker for providing great service for schedul The entire support team was very courteous and excellent. Many thanks to Damien, Robert, Jimmy, Penny, Parker for providing great service for scheduling initial appointment, car test drives, setting UBER rides appointment. This Audi dealership rocks. More
Great customer service Damien & everyone I have encountered at this dealership really want to give the best customer service. If there is a problem or concern they take care Damien & everyone I have encountered at this dealership really want to give the best customer service. If there is a problem or concern they take care of it. Will keep coming back. Thanks Rich More