Audi San Diego - Service Center

Not very satisfied Waiting time for a loaner was unexpectedly longer. Would prefer to reserve a loaner while scheduling service. Did not receive a call regarding delay i Waiting time for a loaner was unexpectedly longer. Would prefer to reserve a loaner while scheduling service. Did not receive a call regarding delay in service or estimated time for repair. Not informed about vehicle status. More than 30 minutes wait While there to pick up car due to misplaced key. More

A-1 Service Excellent Customer service, professionalism and pride by this service center. Awesome quality of people in addition to A great experience! Now I know Excellent Customer service, professionalism and pride by this service center. Awesome quality of people in addition to A great experience! Now I know why I purchased an Audi. More

Thorough, professional, quick, clean! The title says it all! Thanks! from arrival to return, this team works professionally and provides prompt service. Informative and insightful. I The title says it all! Thanks! from arrival to return, this team works professionally and provides prompt service. Informative and insightful. I left satisfied and will return! More

Service visit Thanks for the great service Brett is awesome he helped me out and resolved a warranty issue. I wouldn’t go anywhere else for sales or service. Thanks for the great service Brett is awesome he helped me out and resolved a warranty issue. I wouldn’t go anywhere else for sales or service. More

Excellent service Brett Van Gompel is a pleasure to deal with. He does an incredible job. Couldn't be happier with service. He provided timely service and kept me updat Brett Van Gompel is a pleasure to deal with. He does an incredible job. Couldn't be happier with service. He provided timely service and kept me updated with what needed to be done. More

brought 2011 Q7 in for service, ended up buying at 2018 Q5 ! Damien gave me great advice...Mario gave me a great price! I did expect a return call back from Mario the next day however after 2 messages. Maybe h Damien gave me great advice...Mario gave me a great price! I did expect a return call back from Mario the next day however after 2 messages. Maybe he wasnt working that day... More

Excellent Service Operation at Audi San Diego Easy in and out, personal attention with my service adviser, contacted me twice during the day to provide updates, and completed the service when they Easy in and out, personal attention with my service adviser, contacted me twice during the day to provide updates, and completed the service when they said. Best of all, they cleaned my car, inside and out, so it felt like I was driving off the lot in a brand new car. Plus the waiting room has snacks and cold drinks. Great work Audi San Diego. More

Recall Had to bring my Q7 in or a recall. Damien was just great. I arrived 10 minutes early, and he right away checked me in and asked me if I also would l Had to bring my Q7 in or a recall. Damien was just great. I arrived 10 minutes early, and he right away checked me in and asked me if I also would like a complimentary wash. He said it would take 20 minutes longer. I said yes....and the entire recall service and car wash was under 2 hours....as he promised. More

It was great and awesome. Damien and the crew were great. Damien and the crew were on top of the situation and they were very helpful and professional. The loaner vehicle was great. The wait was minimal and Damien and the crew were on top of the situation and they were very helpful and professional. The loaner vehicle was great. The wait was minimal and they kept me informed as to the status of the repairs. More