Audi San Diego - Service Center

Servicing my car Great experience at the dealership as always. Friendly & yet professional customer service. Great work on the car. Found it pricey though $285 just to Great experience at the dealership as always. Friendly & yet professional customer service. Great work on the car. Found it pricey though $285 just to rotate the tires! Thank you. More

Damian was great He's very helpful, detail oriented and overall a good person to be around. The overall cost for repairs is ludicrously expensive, but I bring my cars He's very helpful, detail oriented and overall a good person to be around. The overall cost for repairs is ludicrously expensive, but I bring my cars here because of the quality of service from guys like Damian. Otherwise I will go elsewhere. More

Service Love audi’s service depRtment... reason i stick with audi... i would refer the service department to anyone. They’re always friendly and helpful and d Love audi’s service depRtment... reason i stick with audi... i would refer the service department to anyone. They’re always friendly and helpful and do a great job! More

Professional and Courteous I took my A7 for 25,000 mike service. I was told the car would be fine at noon. It Was done at noon! George and Nacho offered my a juice or water whi I took my A7 for 25,000 mike service. I was told the car would be fine at noon. It Was done at noon! George and Nacho offered my a juice or water while showing my the lounge. A very pleasant experience. More

Pleasant Experience Everyone from start to finish we’re very professional and courteous. The service time wait was very minimal. The waiting area was second to none. Everyone from start to finish we’re very professional and courteous. The service time wait was very minimal. The waiting area was second to none. More

9-10-18 Service visit Came in yesterday to have my brakes checked for my A-3. Overall service was good. My only issue was that a "Loaner" car was not available as I was at Came in yesterday to have my brakes checked for my A-3. Overall service was good. My only issue was that a "Loaner" car was not available as I was at Audi SD for 3.5 hours. Although, I did not make a reservation for a loaner, Horacio advised me to contact him or another service rep directly to reserve one on my next vist for service. Regards, Carlos Marasigan 858-877-1032 More

Etron A few buttons were not working on the dash for the comfort drive and the drive select, it took them a few days to figure out what was going on but in A few buttons were not working on the dash for the comfort drive and the drive select, it took them a few days to figure out what was going on but in the end that was just a software glit. More

Not like the Normal excellent service I get I've been bringing my car in to this dealership since 2005, and this was the first time I did NOT get excellent service. After trying to get an appoi I've been bringing my car in to this dealership since 2005, and this was the first time I did NOT get excellent service. After trying to get an appointment and loaner on a Friday in the morning, as I need to be at work by 8am, I was asked to schedule for the following Tuesday, which I did, as loaner cars were not available on Friday. I was told that Audi had changed something about loaner cars. Then I get a call on Monday night saying again they don't have any loaner cars (that they were all out), and could I reschedule for Friday. I pressed the girl as to why Friday would be any different in the amount of cars available than Tuesday. The young lady on the phone checked with someone and said they would have a car for me, so I changed time again. Then, when I check in on Friday, that person says all the cars are out but they were expecting some in soon, but the wait would be at least 45 minutes! All this after I'd been moved several times and told that a car would be available. After complaining that I'd already been re-scheduled several times and told that a car would be available, she found me a car. I must say this was not the top notch service that I've come to expect from this dealership. More

Always Great Service This was not a complex visit but the service team (especially Brett) was on point. And with every visit it is like sending your car out for detail. No This was not a complex visit but the service team (especially Brett) was on point. And with every visit it is like sending your car out for detail. No complaints; only smiles! More