Audi San Diego - Service Center

Easy,easy out No waiting when I dropped off the Car for a recall item and it was ready ,as promised, when I came back to pick it up. I didn't realize though that No waiting when I dropped off the Car for a recall item and it was ready ,as promised, when I came back to pick it up. I didn't realize though that I was paying for the LYft ride More

Great service. I was able to make a next day appointment and Brett sent the suggested repairs by email. My car was ready in a few days and shiny clean when I picked I was able to make a next day appointment and Brett sent the suggested repairs by email. My car was ready in a few days and shiny clean when I picked it up. More

Friendly visit for 25000 service I has a great interaction with Horacio who was super helpful in handling my appointment. He answered all my questions and accommodated my request with I has a great interaction with Horacio who was super helpful in handling my appointment. He answered all my questions and accommodated my request with profession. I would recommend Horacio to friends. More

Treated like Family. George is always highly professional, knowledgeable and communicative, yet has a low-key, friendly demeanor. He makes you feel like you're a family m George is always highly professional, knowledgeable and communicative, yet has a low-key, friendly demeanor. He makes you feel like you're a family member. The loaner vehicle program is truly convenient so I can get to work and where I need to be without worrying about being late. The staff at the loaner desk are also quite friendly and accommodating. The service staff who greet you and bring your vehicle back after service are always smiling and polite. The only complaint I have (and why I docked you a star, below) is that Audi management has stopped offering their awesome vehicle detailing service. What a terrible disappointment! I had been using it quarterly to keep my beautiful S5 in near-showroom condition and it was a great value. The detailers at Audi know Audi vehicles and how to make them look nearly new. The convenience and quality were worth it. I have a crazy schedule as a busy physician, and its hard to find another site or mobile detailer that I trust to leave my S5 with. Even paying a higher price, the results just aren't as good. PLEASE BRING IT BACK!! More

Damien sets the standard for service excellence I brought my R8 in yesterday for scheduled maintenance. Damien made sure there was a loaner ready, took care of the service promptly, and had the car I brought my R8 in yesterday for scheduled maintenance. Damien made sure there was a loaner ready, took care of the service promptly, and had the car washed and ready to go the following day. Throughout the (this time brief) service Damien checked in periodically to provide an update on progress and eta for completion. I've worked with Audi San Diego for several years, servicing an S7 and R8. Overall the dealerships service department is excellent. Damien, in particular, is the benchmark imo - professional, honest, responsive, and a genuinely fun guy to work with. More

Well done! All the service folks were great and did my oil change quickly. They all made sure things were done well and on time. Thank you. All the service folks were great and did my oil change quickly. They all made sure things were done well and on time. Thank you. More

Two tire punctures in < 1 month. Great help from Jerald I lost tire pressure in my 2017 Audi Q7 twice in the last month... picked up a nail and then a screw. Argh. Because tires of that size are rare right I lost tire pressure in my 2017 Audi Q7 twice in the last month... picked up a nail and then a screw. Argh. Because tires of that size are rare right now, instead of doing my normal 'get tires repaired/replaced at Costco' I went back to the dealership. Anyhow, it was a great experience. They let me borrow a loaner while they ordered the tire, fix was quick, car was clean when I picked it up again. A good experience. More

excellent customer service! Audi service has always been a great experience for me. Damien was my adviser and was extremely helpful and answered all of my questions. A+ customer Audi service has always been a great experience for me. Damien was my adviser and was extremely helpful and answered all of my questions. A+ customer service all-around. More

Great Service with a smile I’m always amazed at the level of service I receive here. Great job all around. Manny is as good as it gets. Will be back soon.... I’m always amazed at the level of service I receive here. Great job all around. Manny is as good as it gets. Will be back soon.... More