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Audi San Diego - Service Center

San Diego, CA

4.3
2,344 Reviews

2,344 Reviews of Audi San Diego - Service Center

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September 24, 2018

20,0000 miles service Excellent service. They were really nice and helpful. They answered all of my questions and gave me all of the information I needed. Car service was e More

by PAOSC22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Damien Burton
September 24, 2018

Great customer service! The service representative George G. was very friendly and helpful! He kept me updated throughout the service. A friend referred George because of the More

by LUNAYMAR29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Worries free service Audi of San Diego has not fail me yet over the years. Never have any issue getting an appointment to yet my car in for service. The service department More

by JNGUYENJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kealy, Ingrid Knufman, Manny Gastelum, Damien Burton
September 24, 2018

Good service but Car wash was not done due to machine broke down , no vacuum. Head light switch was off , did not set it back to auto . Would not come back More

by NGUYENDUYLAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Audi San Diego responded

Hi Nguyenduylam, My name is Mark Monell, I am the Service Manager here at Audi San Diego. I am truly sorry to hear of your experience and would really appreciate an opportunity to speak with you. I can be reached at 858.549.6020 M-F 7am-6pm. I look forward to speaking with you. Sincerely, Mark Monell Mark D. Monell Service Manager (858) 549-6020 - Direct (206) 226-4325 – Cell

September 24, 2018

Great service Always a good experience- easy in and out and loaner car new and clean. All staff very nice and attentive. Always to the job right the first time an More

by LOGICAUDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2018

Efficient, friendly, accommodating The entire team worked to answer many questions. Scott quickly called an employee to sink my phone and Don gave me an A+ tutorials on More

by ISAPRADERA62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kealy
September 22, 2018

Exceptional Service Time and Time Again Audi San Diego’s service is top notch! Very easy to schedule an appointment and my service advisor is very courteous, knowledgeable and professional More

by UNCLEMEL62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2018

Emergency service no appointment Had a warning light pop on and called dealer. They said they would fit me in which was great since we would be leaving town. I worked primarily with More

by JLLWRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum, Jerald Camacho
September 21, 2018

Great service Came in for my annual service on my 2016 S6. Loaner car was provided. They discovered a bent wheel which the extended insurance covered along with a n More

by FORBELVIQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
September 21, 2018

Exquisite Service This is the definition of what TRUE Customer Service is. Manny and Scott truly made me feel at ease the entire time. Maverick (my A5) was in great han More

by EVCCAM27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Manny Gastelum
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