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Audi San Diego - Service Center

San Diego, CA

4.3
2,344 Reviews

2,344 Reviews of Audi San Diego - Service Center

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September 25, 2018

Excellent 20K Service and Customer Service Excellent Service managed by Brett for my 20K checkup. Communicated well about additional time needed for parts to arrive and his team was able to pr More

by EDWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
September 24, 2018

Great service experience Friendly and responsive staff made the service process easy. Great loaner car was very convenient. Would recommend this service staff to a friend or f More

by DJMASTRO1994
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Picozzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerald Camacho
September 24, 2018

Honest & Upfront Honest & upfront; always helps out in every way possible. I do like constant communication and updates before any work is undertaken. Estimates are al More

by ANKIT128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Great service I always have a great experience at SD Audi. Friendly staff. Every time I come here for service I am greeted with friendly & helpful staff. More

by JINNAHV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy, Manny Gastelum, Damien Burton
September 24, 2018

Great Audi Team I went to Audi San Diego for the first time last week, just entered the Audi owner world, and had an exceptional experience. Each person I encountere More

by GOOBERNESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Caffrey
September 24, 2018

Fast and efficient Damien emailed me back right away and answered all my questions. He reserved a loaner car and made the process seamless. I enjoy working with them an More

by KKOHNEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
September 24, 2018

Jerald Camacho was Awesome Service was exceptional in every way. On time-sooner than promised-very caring. Waiting area is very nice. Car was washed and vacuumed beyond expectat More

by GARY69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
September 24, 2018

Quick and Friendly Service The checkin process was quick. I was helped right away by a few different employees that make sure I spoke to someone right away and that my car was More

by VICTORIA.MARIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damien Burton
September 24, 2018

Poor service I was at the dealer in May for a simple repair. While there, I inquired about prepaid service I purchased when I bought the vehicle (at this same faci More

by Thewhiteroom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brett Van Gompel
Sep 26, 2018 -

Audi San Diego responded

My name is Mark Monell, I am the Service Manager here at Audi San Diego. I am truly sorry to hear of your experience and would really appreciate an opportunity to speak with you. I can be reached at 858.549.6020 M-F 7am-6pm. I look forward to speaking with you. Sincerely, Mark Monell Mark D. Monell Service Manager (858) 549-6020 - Direct (206) 226-4325 – Cell

September 24, 2018

Easy peasy Went in for my first service, an oil and filter change, on my S5 sportsback. Booked the appointment online. Arrived and was helped right away by sever More

by S5 sportsback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
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