Audi San Diego - Service Center

Overall positive experience. Small hiccup with being incorrectly charged for gas for loner vehicle but issue professionally resolved upon contact....third visit and all three resu Small hiccup with being incorrectly charged for gas for loner vehicle but issue professionally resolved upon contact....third visit and all three resulted in a positive experience. More

2nd time around for same service This is the second time around for the same service, and this time they totally made up for it and I was very pleased! Issue was written up in first r This is the second time around for the same service, and this time they totally made up for it and I was very pleased! Issue was written up in first review. More

Service Experience Overall painless experience minus the hit to the wallet, although that should be expected with German vehicles. Came in for routine maintenance an Overall painless experience minus the hit to the wallet, although that should be expected with German vehicles. Came in for routine maintenance and was surprised to find out there were additional “maintenance” items that should be performed that aren’t covered under the regular check ups and pre-determined mileage services. More

Awesome and educational service I came in without an appointment on a Monday morning to have my coolant system inspected and they were able to fit me in right away and also conduct m I came in without an appointment on a Monday morning to have my coolant system inspected and they were able to fit me in right away and also conduct my multi-point inspection too while I was there. Very comfortable and easy experience. Damien was great! More

Audi A3 Very efficient and comfortable experience. Got in at 7 am and was seen on the dot. Nacho let me know all that was going to be done on my car. I wai Very efficient and comfortable experience. Got in at 7 am and was seen on the dot. Nacho let me know all that was going to be done on my car. I waited for it and the wait went well. There was refreshments and entertainment. Even had a place to charge your phone. More

Great Service Department Damien did a great job for me. Professional, friendly and highly knowledgeable. He went out of his way to assist me. Would go nowhere else for Audi Damien did a great job for me. Professional, friendly and highly knowledgeable. He went out of his way to assist me. Would go nowhere else for Audi service, also great sales department. More

Supper Easy & Quick I dropped off my Auid Q5 at 8:30 in the morning. Less then 10 min later I was in a Lyft (paid for my Audi San Diego) on my way to work. I got a call I dropped off my Auid Q5 at 8:30 in the morning. Less then 10 min later I was in a Lyft (paid for my Audi San Diego) on my way to work. I got a call and text messages with updates as to what needs to be fixed on my car. I was able to approve via the internet - super easy. When i was done with work they ordered me another Lyft to the dealership. The whole process was easy and quick. More

Easy and efficient Every time I drop my car for the service or to trouble shot the problem I always received courteous, efficient and professional service. Special thank Every time I drop my car for the service or to trouble shot the problem I always received courteous, efficient and professional service. Special thanks to Damien Burton, who is my service rep. for the past several years. Always positive and timely. More

Absolutely the best customer service ever !!!! Damian is by far the best service advisor I’ve ever had in all the fine a cars I’ve owned. He treats me like a personal friend at the dealership he Damian is by far the best service advisor I’ve ever had in all the fine a cars I’ve owned. He treats me like a personal friend at the dealership he stops what he’s doing and gives me the attention that is needed especially when I’m in a hurry.. he truly cares about your cars performance !!! More