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Audi San Diego - Service Center

San Diego, CA

4.5
2,337 Reviews

2,337 Reviews of Audi San Diego - Service Center

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July 15, 2020

Great customer service Safe, fast and efficient. Service was good, received video of diagnosis; audio was not good but understood vehicle is in great shape. Honesty in servi More

by RAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Burton
Jul 17, 2020 -

Audi San Diego responded

Thank you for letting our team know how we did, Raf! We look forward to helping again in the future. Take care!

July 14, 2020

My family all own Audi’s, we’ve all had bad experiences at the service dept at Miramar . Until we had Gerald Camacho as our advisor. He is truly all about customer care , he’s the only advisor we will take More

by BHANES76
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 16, 2020 -

Audi San Diego responded

Hello, we're so glad that Gerald able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2020

Excellent service Besides being very happy with my Q5, every interaction I've had with the personnel at Audi San Diego's service department has been wonderful. I am al More

by BandD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel, Rosalina Caballero, Manny Gastelum, Damien Burton, Jerald Camacho
Jul 16, 2020 -

Audi San Diego responded

Thank you so much for your positive comments about Audi San Diego! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2020

Has a very narcissistic attitude. I had to request different Rep.to help with my service. Most service reps. Have attitudes specially if your a female. But this one over does it. More

by JANDRA1009
Recommend Dealer
No
Employees Worked With
George E. GUSHULAK II
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Gastelum, Joe Caffrey
Sep 25, 2020 -

Audi San Diego responded

We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 971-6262. We look forward to hearing from you.

July 13, 2020

Weight sensor in passenger seat malfunction Great team effort as George was out - he still took care of me via text! No one joked about my wife and weight sensor, too! More

by NEWKER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Burton
Jul 17, 2020 -

Audi San Diego responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 12, 2020

Professional service from start to finish At this dealership you can count on an exceptional and professional service. The whole process was easy from start to finish. Well organized dealershi More

by Bernard.odak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Audi San Diego responded

Hello, we're glad you had such a wonderful experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

July 12, 2020

The quality of care in the service department is always an exceptional experience. They always take such good care of my car when it is being serviced and I get it back within a day or two. Jerald is alway More

by VOLCOM082586
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 16, 2020 -

Audi San Diego responded

Hello there, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

July 12, 2020

Consistent Service Jerald Camacho was professional, very courteous and informative (even thru text updates). We're pleased that Audi San Diego is also notifying customer More

by RAISSA B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 16, 2020 -

Audi San Diego responded

Hi, we are very happy to have provided you with such a positive experience! If there's anything else we can do to assist, please don't hesitate to let us know. Thank you, and have a great day!

July 12, 2020

Jerald Was Great Jerald gave great customer service. I felt Jerald was very honest with his assessment of my vehicle's needs and provided alternative solutions to what More

by SAMMBERNS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerald Camacho
Jul 16, 2020 -

Audi San Diego responded

Sam, thank you for your kind review; we are happy to pass along your comments to Jerald and the team here at Audi San Diego! We're looking forward to your next visit with us!

July 12, 2020

Always a great experience with the service deprtment. They get you in and out really quick, polite. Facility is very clean. Thank you for all you do! More

by PITPITJM
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Audi San Diego responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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