2,337 Reviews of Audi San Diego - Service Center
Great customer service Safe, fast and efficient. Service was good, received video of diagnosis; audio was not good but understood vehicle is in great shape. Honesty in servi Safe, fast and efficient. Service was good, received video of diagnosis; audio was not good but understood vehicle is in great shape. Honesty in service will always be appreciated since, as with a Doctor, you are at their mercy. More
My family all own Audi’s, we’ve all had bad experiences at the service dept at Miramar . Until we had Gerald Camacho as our advisor. He is truly all about customer care , he’s the only advisor we will take at the service dept at Miramar . Until we had Gerald Camacho as our advisor. He is truly all about customer care , he’s the only advisor we will take out vehicle in for service . He goes above and beyond to meet our expectations. We all purchase additional packages for service because of him. He truly cares about his clients. I trust him with all of my vehicle needs . More
Excellent service Besides being very happy with my Q5, every interaction I've had with the personnel at Audi San Diego's service department has been wonderful. I am al Besides being very happy with my Q5, every interaction I've had with the personnel at Audi San Diego's service department has been wonderful. I am always impressed with their professionalism and friendliness, and I trust them. I won't take my car anywhere else. This combination of owning a car I love and having enjoyable business interactions has made me a loyal Audi customer. I recommend Audi SD to everyone. More
Has a very narcissistic attitude. I had to request different Rep.to help with my service. Most service reps. Have attitudes specially if your a female. But this one over does it. different Rep.to help with my service. Most service reps. Have attitudes specially if your a female. But this one over does it. More
Weight sensor in passenger seat malfunction Great team effort as George was out - he still took care of me via text! No one joked about my wife and weight sensor, too! Great team effort as George was out - he still took care of me via text! No one joked about my wife and weight sensor, too! More
Professional service from start to finish At this dealership you can count on an exceptional and professional service. The whole process was easy from start to finish. Well organized dealershi At this dealership you can count on an exceptional and professional service. The whole process was easy from start to finish. Well organized dealership that values our time - check in and out was a breeze. Gorge E. Gushulak was very helpful. His pleasant attitude and knowledge was outstanding. Well deserved 5 stars! More
The quality of care in the service department is always an exceptional experience. They always take such good care of my car when it is being serviced and I get it back within a day or two. Jerald is alway an exceptional experience. They always take such good care of my car when it is being serviced and I get it back within a day or two. Jerald is always so helpful and very very Kind. Thank you Audi! More
Consistent Service Jerald Camacho was professional, very courteous and informative (even thru text updates). We're pleased that Audi San Diego is also notifying customer Jerald Camacho was professional, very courteous and informative (even thru text updates). We're pleased that Audi San Diego is also notifying customers about the sanitizing product, Transform, that was used in my Audi. I'm also glad that I have AudiCare! :-) More
Jerald Was Great Jerald gave great customer service. I felt Jerald was very honest with his assessment of my vehicle's needs and provided alternative solutions to what Jerald gave great customer service. I felt Jerald was very honest with his assessment of my vehicle's needs and provided alternative solutions to what would be an easy up-sale unnecessary fix which I appreciate. More
Always a great experience with the service deprtment. They get you in and out really quick, polite. Facility is very clean. Thank you for all you do! They get you in and out really quick, polite. Facility is very clean. Thank you for all you do! More