Audi San Diego - Service Center

Great service work Joe from service department took care of the entire service process, making sure it runs smoothly from start to finish. Excellent experience at Audi S Joe from service department took care of the entire service process, making sure it runs smoothly from start to finish. Excellent experience at Audi San Diego as always! More

Commendable Service at Audi Damian my service rep was polite, helpful and very knowledgeable and would certainly ask for him again. He made the serviceI my Audi Needed. understa Damian my service rep was polite, helpful and very knowledgeable and would certainly ask for him again. He made the serviceI my Audi Needed. understandable More

Great Staff George was awesome with helping me fix the issues with my car. He explained everything clearly, very friendly and apologetic when dealing with my car. George was awesome with helping me fix the issues with my car. He explained everything clearly, very friendly and apologetic when dealing with my car. Best customer service experienced! More

Another great service schedule Picked up our 2018 Q7. As always, this place is amazing. Had the pleasure to deal with Nacho again. What a great experience! Highly recommended. Picked up our 2018 Q7. As always, this place is amazing. Had the pleasure to deal with Nacho again. What a great experience! Highly recommended. More

Great Service! Great service as soon as I drove into the dealer! It all started with a greeter, I didn’t have an appointment scheduled but they were still able to sq Great service as soon as I drove into the dealer! It all started with a greeter, I didn’t have an appointment scheduled but they were still able to squeeze me in. The service advisor was awesome and very friendly. The service they provided made me feel like I was a VIP. Thanks Jarald for a great experience! More

Service Techs Are Excellent This was the fourth time my eTron had been at the dealership for a charging issue. A service tech from Audi USA and the lead tech from the dealership This was the fourth time my eTron had been at the dealership for a charging issue. A service tech from Audi USA and the lead tech from the dealership drove out to my house twice to look at our charging system; they also drove a brand new model out to test the system. A new module has been ordered and, hopefully, will fix the issue. More

Great customer service from Manny! Manny was able to get my car serviced quickly. Hardly any wait time! Because of a recall the wait time was suppose to be extended but I needed to wai Manny was able to get my car serviced quickly. Hardly any wait time! Because of a recall the wait time was suppose to be extended but I needed to wait at the dealership. So somehow Manny was able to service my car in an hour. Thank you Manny! More

SUPER EXPERIENCE Jerald was great. Very polite, honest and operated with integrity. Made me even want to by another Audi. If I have service needed, this is the only pl Jerald was great. Very polite, honest and operated with integrity. Made me even want to by another Audi. If I have service needed, this is the only place I will go. We will return again. More

Great service, friendly staff Damien athe service department has always been so great and helpful. He makes sure of 100% customer satisfaction with a very positive and friendly att Damien athe service department has always been so great and helpful. He makes sure of 100% customer satisfaction with a very positive and friendly attitude. Its great peace of mind that my car is always in good hands . More

First Impression From the time I drove up and exit my vehicle to meet my advisor Damien Burton for service. I must say his customer service was phenomenal. I really ap From the time I drove up and exit my vehicle to meet my advisor Damien Burton for service. I must say his customer service was phenomenal. I really appreciate the follow up with a phone call to keep me in the loop of things with my vehicle. Yes, his level of service expectation exceeded what I have experience in the past at other dealerships. Thank you, Damien, for your remarkable service. Just a suggestion... other advisors that stand around not busy at time guest walk in. how about asking one can I assist you? instead of waiting five minutes or longer to say "can I help you"? Anyone capable of learning the technical side of the job if trained correctly. Customer service is the challenge and something you have to strive at every day to be consistent if you work in the service industry. I get it… Once you walk on the stage to perform you leave personal outside the door. I believe it was Willie Campos that assist me with my question about sim cards. He also mentioned he would place an order. I should expect a phone once sim cards were delivered. More