Audi San Diego - Service Center

Good Job Great job on finding other problem when car was in for a recall notice . Thanks for the research to get repair done under extended warranty, Great job on finding other problem when car was in for a recall notice . Thanks for the research to get repair done under extended warranty, More

Excellent post sales service I’ve been dealing with the Audi Miramar team for a little over 3 years now and have always had an extremely positive experience whether it was as part I’ve been dealing with the Audi Miramar team for a little over 3 years now and have always had an extremely positive experience whether it was as part of a sale or their excellent after care service. More

Outstanding customer experience Manny did an outstanding job from the minute I parked my car outside the service area: he greeted me with an smile and offered something to drink, he Manny did an outstanding job from the minute I parked my car outside the service area: he greeted me with an smile and offered something to drink, he answered all my questions regarding the service and provided the information to get a loaner car. I received a call from Manny the next morning to explain the process of the service and when my car would be ready for pick up. I really appreciate his outstanding hospitality and excellent customer skills. Thank you! Rosendo Dominguez More

Very professional and good. We were on our way to Las Vegas for a funeral had tire problem. The service department took care of the problem in less than an hour and got us on our We were on our way to Las Vegas for a funeral had tire problem. The service department took care of the problem in less than an hour and got us on our way. More

Always Professional Audi San Diego was able to get me in for service on short notice. Staff is always friendly and accommodating. I was there and out within about three h Audi San Diego was able to get me in for service on short notice. Staff is always friendly and accommodating. I was there and out within about three hours. More

Very good service Easy to schedule, they had a loaner car for me to use, George was very helpful and made it easy for me, can’t complain. Will definitely use them again Easy to schedule, they had a loaner car for me to use, George was very helpful and made it easy for me, can’t complain. Will definitely use them again. More

Pretty Good Staff service was good however, the maint on the vehicle was just okay. I brought the car in for regular maintenance which included checking the tire Staff service was good however, the maint on the vehicle was just okay. I brought the car in for regular maintenance which included checking the tires. They stated, the tire pressure was corrected but one day after getting my vehicle back, the car alerted me that my left rear tire pressure was low and needed to be addressed, which I but I should not have had to do that one day after getting my car back from being services. More

Always exceeding expectations From the call to schedule service to the drive off.Audi San Diego finds little ways to get beyond excellent service. Attentive staff finding ways to a From the call to schedule service to the drive off.Audi San Diego finds little ways to get beyond excellent service. Attentive staff finding ways to add a little extra at every step. More

Oil light check They couldn’t determine the exact cause so we may have to bring the vehicle back in again if the light comes on. George said he will get it fixed one They couldn’t determine the exact cause so we may have to bring the vehicle back in again if the light comes on. George said he will get it fixed one day! More

Went the extra mile I was just in for a service bulletin repair. The intake person explained the issue with the fuel pump part, and, when the service was complete, Manny I was just in for a service bulletin repair. The intake person explained the issue with the fuel pump part, and, when the service was complete, Manny found me and told me about the next steps. Very professional I also need to report on something unrelated to this visit: When at the mall, my trunk lid suddenly wouldn't close. I called Kevin, my go-to service guy, and asked him what I should do. He promptly got the part - and drove out with Manny (repair) and replaced it on the spot in the mall parking lot! In the meantime, I was on the phone with Manny Gastelum, as I have an extended warranty and wanted to know if it would be covered. He promised to look into it, and called me this morning to say that the replacement is covered! I saved a TON of time and money not hiring a tow truck, bringing the car to the dealership, waiting for the repair, etc. Greatly appreciated! More