Audi San Diego - Service Center

Service Damien Burton was outstanding as a Service Advisor. He's a terrific communicator, a credit to the dealership. He did an excellent job explaining the Damien Burton was outstanding as a Service Advisor. He's a terrific communicator, a credit to the dealership. He did an excellent job explaining the work to be performed and the cost. His estimate of the time required was right on the mark More

state of the art expertise technically and personally This service center is run so professionally and with such kindness from the personnel. I have been using Audi San Diego for service for nearly 2 yea This service center is run so professionally and with such kindness from the personnel. I have been using Audi San Diego for service for nearly 2 years and every visit I am treated with such respect and kindness as well as with high tech reports and explanations. I was also allowed to view their huge, state of the art, unbelievable service garage where my car is serviced. It's so impressively neat and clean. I am always listened too with concern of getting every detail correct and I always get a new loaner car, quick and easy. They are a rare gem in every way and so are Mark Monell and Brett Van Gompel. More

Engine light and turbo replacement Gerald was amazing at getting us a reasonable price. We had just taken the car in for 60K service and the engine light came on soon after. We were a Gerald was amazing at getting us a reasonable price. We had just taken the car in for 60K service and the engine light came on soon after. We were a few days over the 7 year warranty period and Gerald worked hard to come up with a very fair cost. Would strongly recommend him! More

Nacho helped me a lot Nacho is very helpful and the best service representative at Audi. He is polite and helps me with all of my problems every time and makes it convenien Nacho is very helpful and the best service representative at Audi. He is polite and helps me with all of my problems every time and makes it convenient for me. More

One of a Kind Experience I had a negative experience (~Oct.5th) which I had commented on. After that I had the opportunity to speak directly with Mark Monell and he changed m I had a negative experience (~Oct.5th) which I had commented on. After that I had the opportunity to speak directly with Mark Monell and he changed my whole opinion on this dealership. Mark was very understanding and was committed in ensuring my experience was positive. Because of Mark Monell and the service team, I would recommend this dealership/service department to anyone. More

20k Service Easy online booking and check in once at dealership. Rental car for the day was great too. AUDI Service is better than any other brand we have owned. Easy online booking and check in once at dealership. Rental car for the day was great too. AUDI Service is better than any other brand we have owned. More

Oil Change 15,000 miles I made an appointment at San Diego Audi,everyone was extremely helpful from beginning to end.I always have a wonderful experience at Audi San Diego. I made an appointment at San Diego Audi,everyone was extremely helpful from beginning to end.I always have a wonderful experience at Audi San Diego. More

Quick Fluid/Tires Check Adblue fluid level was low. Brett did a great job expediting my service while I waited for the vehicle. Service at Audi Miramar was great as usual. Adblue fluid level was low. Brett did a great job expediting my service while I waited for the vehicle. Service at Audi Miramar was great as usual. More

Great job! Quick and very accommodating Jerald was great! Very knowledgeable and amazing customer service . I owned other cars before and always had some issues at service for a reason or an Jerald was great! Very knowledgeable and amazing customer service . I owned other cars before and always had some issues at service for a reason or another. So far this was great! More

Professional and quality service Recently took my A3 in for a 45k service. I was immediately attended by a Service Greeter, who made sure i took all personal belongings needed before Recently took my A3 in for a 45k service. I was immediately attended by a Service Greeter, who made sure i took all personal belongings needed before leaving the vehicle. Soon after, my service consultant, Nacho, met me at the car. Checked it in and got a loaner vehicle in about 10 minutes. All personnel were professional and courteous. I received a call from Nacho a few hours later indicating the car was finished, but the technician found a fault in one of the sensors that could be an issue later. Upon arriving my car was ready and cleaned. Nacho explained my options for taking care of the issue, so I could starting planning. Overall, service was quick, yet thorough. Audi SD personnel were attentive and provided quality service. Good job! More