2,344 Reviews of Audi San Diego - Service Center
Facility is always clean and professional While scheduling for maintenance it would be great to know during that time if you opt for car that one would be available or not. When I got there @ While scheduling for maintenance it would be great to know during that time if you opt for car that one would be available or not. When I got there @ 7:30 in the morning, I expect to get a car to go to work in but instead had to wait for 3 1/2 hours because I didn't want to pay for a Lyft or Uber to National City. Other than that, the facility is always clean and inviting so the stay wasn't so bad. And it's always nice to roam the car lot to check out what I'll be purchasing next :) More
So far, so good! This was my first visit to the Audi of S.D. service dept. since purchasing my 2018 Audi. It was a big relief to find out that its staff was frie This was my first visit to the Audi of S.D. service dept. since purchasing my 2018 Audi. It was a big relief to find out that its staff was friendly, efficient, and professional. I was told exactly what they would be doing to my car and when it would be ready for pick-up. What a relief to find out that it actually was ready when promised and looking great after a good wash and cleanup! While waiting for my car I paid a visit to my salesman, Don Bragg, who showed me that I was a valued customer and not just someone who he could forget about once he had made his sale. Since this was my first service visit I realize that it's not fair quite yet to proclaim how wonderful the dealership is but, if future visits are as satisfying, I will be very pleased that I chose to purchase my car from Audi San Diego. More
Recall repair coolant pump on ‘17 Q5 Quick, efficient & personable service from Manny. Zac also gave me sales info on new Q5–lease up next year. Loved the 2 coffee centers—furniture co Quick, efficient & personable service from Manny. Zac also gave me sales info on new Q5–lease up next year. Loved the 2 coffee centers—furniture could be updated. More
Great customer service! Always have a great experience every time I come here. Staff are the friendliest and make sure that anything I need is taken care of with a smile on Always have a great experience every time I come here. Staff are the friendliest and make sure that anything I need is taken care of with a smile on their face. Much appreciated!! More
Improved I've been going to this dealership for service off and on since 2007. Years ago had terrible experiences, I've starting going back and the recent expe I've been going to this dealership for service off and on since 2007. Years ago had terrible experiences, I've starting going back and the recent experience has been good overall. Working with Brett has been great, he seems honest and straight forward. More
Yearly maintenance checkup Brett has always taken care of both of our Audi products. We appreciate his professionalism and he always finds time to take care of us if there is u Brett has always taken care of both of our Audi products. We appreciate his professionalism and he always finds time to take care of us if there is unusual circumstances. Brett is why we continue to use the Miramar dealership. Also, Damien assisted with my checkout when Brett was unavailable. It was nice to see a team effort. More
Very professional. In and out quickly Professional and courteous. In and out quickly with a loaner and not an inconvenience at drop off or pick up. Will definitely recommend Audi San Diego Professional and courteous. In and out quickly with a loaner and not an inconvenience at drop off or pick up. Will definitely recommend Audi San Diego. More
S6 servuce George Gushulak has been taking care of me and my Audis for years. I'm on my 3rd Audi in row. I own a Porsche and a Land Rover, too. Of all my serv George Gushulak has been taking care of me and my Audis for years. I'm on my 3rd Audi in row. I own a Porsche and a Land Rover, too. Of all my service advisors - regardless of the product - George is far and away the best. Great customer service, very knowledgeable and always a pleasure to deal with... I can choose between Hoehn Audi and Audi San Diego. I live in between the two shops. IN fact, I probably live closer to Hoehn, but I come to Audi San Diego because of George. Thanks! More
service Q5 Manny Gastelum does an excellent job when taking care of my car, he has great customer service and communication skills, he always gives me updates on Manny Gastelum does an excellent job when taking care of my car, he has great customer service and communication skills, he always gives me updates on my car services. More
Awesome team, awesome service! The team is so responsive and helpful. They made sure I had a loaner quickly, helped me with the coverage on my dent, and were just generally so nice. The team is so responsive and helpful. They made sure I had a loaner quickly, helped me with the coverage on my dent, and were just generally so nice. More