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Audi San Diego - Service Center

San Diego, CA

4.3
2,344 Reviews

2,344 Reviews of Audi San Diego - Service Center

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November 12, 2018

The Best. The team in San Diego is awesome..they always go out of the way to help with customers needs, my company W2W sport services all the cars in Audi SD More

by elton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George E. GUSHULAK II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kealy, Karla Curtsinger, Manny Gastelum, Damien Burton
November 11, 2018

Very timely and efficiently. Service advisor Scott was very professional and work was performed in a very timely and friendly manner. Customer waiting area was very clean and well More

by gomer2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
November 11, 2018

Strive to be Better! Not a fan of Audi SD anymore. World class service that was once provided...no more. One positive note: Scott Kealy = 5 Stars. Thank you for your a More

by MaXXimus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Kealy
Dec 07, 2018 -

Audi San Diego responded

Hello Maxximus, My name is Mark Monell, I am the Service Manager here at Audi San Diego. I am truly sorry to hear of your experience and would really appreciate an opportunity to speak with you. I can be reached at 858.549.6020 M-F 7am-6pm. I look forward to speaking with you. Sincerely, Mark Monell Mark D. Monell Service Manager

November 08, 2018

Excellent service Service was good it took a little linger than promised (2:00hrs) the service advisor was very good at explaining in detail the solution to my concerns More

by ROSALES7264
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
November 07, 2018

Excellent service again! This was an excellent visit. Manny helped me get ‘Good Will’ support from Audi Corporate at the 65%. His support was fantastic. I trust my Audi A4 to More

by KVLIMON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
November 07, 2018

Cigarette Adapter Not Working Nacho who was my service advisor is great. He always goes above and beyond to take care of the issue I am having with my vehicle. More

by HSHAMEL274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2018

Fast and easy Good experience. Brett gave me valuable advice on an issue relating to brake rotors and on when to come back for my 45K service. I appreciated it. More

by marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
November 07, 2018

Repairs under warranty Audi SD was great about repairing my car with any/all warranty fixes. Truly a professional organization! Scott helped ensure our repairs were addres More

by CHRISTOPHER.LOBUS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Kealy
November 07, 2018

Excellent front end service; negative back end Bringing my vehicle into the dealership has always been top notch. The service team is friendly, responsive and quick to assist. However, on the back More

by KNOCKATTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nacho in service department
November 07, 2018

Great service as Promised I find it easy to schedule service appointments, Brett Van Gompel is an excellent service advisor. Work is done in less time than promised and car is More

by RONRICO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Van Gompel
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