Audi San Diego - Service Center

AC repair Whatever the problem Audi service has always been friendly and prompt in addressing it. The service managers and the staff are cordial and keep me u Whatever the problem Audi service has always been friendly and prompt in addressing it. The service managers and the staff are cordial and keep me updated. More

Great dealership Audi of San Diego really delivered on their promises and on providing the best service while really listing to their customer. The great thing about Audi of San Diego really delivered on their promises and on providing the best service while really listing to their customer. The great thing about Audi of San Diego is that, purchasing the card is only the start of a great relationship. The dealership has an outstanding service department and they keep the customer involved with beneficial Audi information and special events! I really enjoy being involved with the dealership and I look forward to my next purchase at Audi of San Diego. More

Q5 Service Took care of routine service on my Q5. And met price to replace tires with new ones. Offered me a free loaner car. Thank you. Took care of routine service on my Q5. And met price to replace tires with new ones. Offered me a free loaner car. Thank you. More

Too many appointments at the same time My service care representative was great in every way, my car was serviced in a timely manner. I was disappointed in the drop off process. I made my My service care representative was great in every way, my car was serviced in a timely manner. I was disappointed in the drop off process. I made my appointment a week earlier and it was very easy and they are very flexible. When i arrived for the 8:30 appointment there was a very long line of cars and it took a while for the service rep to get to my car. Once the car was with the dealer i went to the desk and the rep was very quick and efficient and friendly. I went to the loaner car line and waited a long time there only to be told they no longe had any cars available even though there were 2 sets on the counter. When i pointed out the keys i was told those were for someone else!?? I waited in line after line and was originally told when i called to make appointment that there would be a loaner car for me. I was very unhappy as i had a day full of appointments expecting tho have a car instead they called a lift to pick me up and drop me at home. I was very disappointed in the lack of interest as i was told sorry thats all we can do. More

Team Audi for the Win 🏆 Mark Monell and staff take care of you from start to finish. They take care of your needs and car. Good Job Audi San Diego! Mark Monell and staff take care of you from start to finish. They take care of your needs and car. Good Job Audi San Diego! More

Smooth The service here is 5 star. Greeted with a smile when I pull into the lot. Escorted to the service desk. Escorted to the loaner car people. Out th The service here is 5 star. Greeted with a smile when I pull into the lot. Escorted to the service desk. Escorted to the loaner car people. Out the door. Every time I have used the service department, it has been that fast and easy. I've had a lot of cars and always had them serviced at the dealership where I bought them. I always had complaints about the service before coming here. This is my first Audi. None of the other service centers gave me this kind of service. There is nothing to improve on, just continue what you're doing. More

Great Service! From the moment I stepped in I was taken care of very well until I left. I would highly recommend this service center and Joe was fantastic! From the moment I stepped in I was taken care of very well until I left. I would highly recommend this service center and Joe was fantastic! More

Audi San Diego: Amazing Staff and Incredible Service My experience was my second maintence service at Audi of San Diego! I knew it was the right decision because of my first experience. Both Horacio and My experience was my second maintence service at Audi of San Diego! I knew it was the right decision because of my first experience. Both Horacio and Bill Jordan were very welcoming and extremely professional in answering my questions and organizing my service at Audi. It is because of Bill Jordan that I chose Audi of San Diego. Bill assured me of the expert service and professional staff at Audi of San Diego. I have experienced exactly that! Bill introduced me to Horacio at my first time to Audi. When I called for the second maintence visit, I requested Horacio again and quickly it was arranged! Horacio greeted me and explained everything that would be done. He carefully looked over my car and asked what I planned to do while my car was worked on. He then so kindly made arrangements for a driver to take me to lunch. Bill Jordan came to welcome me and make sure everything was taken care of. Again, I am grateful Bill introduced me to Audi of San Diego! What an amazing professional staff! I will return again and again! More