Audi San Diego - Service Center

Great, honest service I've always had my cars serviced at dealerships. Yes, you tend to pay a little more than the corner shop, but when you find the right service advisor I've always had my cars serviced at dealerships. Yes, you tend to pay a little more than the corner shop, but when you find the right service advisor and technicians that are trained and service one brand of vehicle, you can save in the long run. In some cases (like my most recent unfortunate experience, where the problem was not well defined, took an extended amount of time, and ended up being an expensive high-pressure pump replacement) having access too a "free" leaner car can be a money-saver. My highest rating for Brett (advisor) and Binan (lead technician) for their careful, caring work- both with me and my aging 2006 A4 3.2 Quattro. More

Service: check on break pads Damien is the best! Excellent service and technical expertise. He always on top of the issue and pro-actively follows up the status and progress of wo Damien is the best! Excellent service and technical expertise. He always on top of the issue and pro-actively follows up the status and progress of work. More

Service and partnchange As always Damien was excellent with his customer service. Just wish the cost of the parts were lower. The loaner desk help is also excellent. Thank yo As always Damien was excellent with his customer service. Just wish the cost of the parts were lower. The loaner desk help is also excellent. Thank you. More

Great Service and Communication The team meticulously and systematically took the time to document and resolve my issues, while maintaining excellent communication through the proces The team meticulously and systematically took the time to document and resolve my issues, while maintaining excellent communication through the process. This great service made me feel well taken care of and will assure my repeated business. More

Same issues persist Navigation using voice command doesn't work. Have been to dealer several times for this issue. Waited 20 mins for a tech and finally had to leave Navigation using voice command doesn't work. Have been to dealer several times for this issue. Waited 20 mins for a tech and finally had to leave. A few months ago I was sent to a tech as George tried to get it to work and the system did not work. This has been an issue for almost 3 years on a new car. More

Excellent products and outstanding service! Brett Van Gompel has been my service consultant for well over 12 years. Although I've always loved the Audis my family has owned I must admit that whe Brett Van Gompel has been my service consultant for well over 12 years. Although I've always loved the Audis my family has owned I must admit that when it's time for a new car Brett is a leading factor in returning to San Diego Audi. I can't imagine going to another dealership! Brett is always professional, extremely knowledgeable, communicative and I feel like he always has my family as his primary concern. One of our Audis is ten years old and is in amazing condition, which is a testament not only to the service technicians and to the quality of the car itself but to Brett, as well. He has recommended the right types of services over the years to keep it in great shape so our teenage daughter can drive it while giving my husband and I confidence that it's in good shape. This guy is an absolute gem! I should also mention that when Brett hasn't been in the office the other consultants have also been wonderful but I do love the fact that my family has been working with Brett for so many years that he readily knows our cars and our disposition as it relates to the maintenance of our cars. As a final note, the dealership is always clean and when I choose to wait for my car to be serviced the amenities are terrific. More

Beyond Customer Care I an extraordinarily happy about doing business at Audi San Diego because I know my service advisor is looking after my interests, comfort, pocketbook I an extraordinarily happy about doing business at Audi San Diego because I know my service advisor is looking after my interests, comfort, pocketbook, and satisfaction after the service. Follows up after the service to determine the level of satisfaction. Jerald Camacho makes it all happen and his team of professionals take care of business the old fashion way. More

Excellent Customer Service! Everybody at Audi San Diego has been great! This time, Jerald provided an amazing customer experience, which I definitely appreciate. He texted me alm Everybody at Audi San Diego has been great! This time, Jerald provided an amazing customer experience, which I definitely appreciate. He texted me almost every day and kept me up to date on the progress with my Q5. Great job! More

Always a great experience I've had Brett help me out with my A6 a couple of times. Brett is very personable and helpful. He's gotten me out quickly and stays in communicati I've had Brett help me out with my A6 a couple of times. Brett is very personable and helpful. He's gotten me out quickly and stays in communication during the time they're working on my car. Much appreciated! More

Recall Maintenance The service here has been great each time we need to being in our vehicle. The workers try and get the work done quickly so there is no need to wait l The service here has been great each time we need to being in our vehicle. The workers try and get the work done quickly so there is no need to wait long periods of time. The service is always friendly. We will keep going back for all services. More