Audi San Diego - Service Center

Excellent Service Thank you for the great detailed service. Friendly and helpful. Would recommend others to talk to Damien and Audi Sand Diego service team. Very happy Thank you for the great detailed service. Friendly and helpful. Would recommend others to talk to Damien and Audi Sand Diego service team. Very happy with the service. More

Payoff Lease went fabulous! Had to pay off the lease and then did the safety check and Brett and his team was amazing!!! Don Bragg was first class with assisting and making it su Had to pay off the lease and then did the safety check and Brett and his team was amazing!!! Don Bragg was first class with assisting and making it super easy. More

Excellent Experience This service visit involved both the sales department and the service department. My experience was excellent in both areas. Everyone was very frien This service visit involved both the sales department and the service department. My experience was excellent in both areas. Everyone was very friendly and helpful and made the entire process easy. Thank you to Aimal and Joe for coordinating this. Although she was not there on this visit to Audi San Diego, Elizabeth Zimmerman, at the front desk, is one of the best people I have ever experienced as a first point of contact for a business. More

1st appt disappointment Ist appointment set 2 weeks in advance. Took time off to drive 45 minutes to get recall taken care of... only to be told at check-in that the dealers Ist appointment set 2 weeks in advance. Took time off to drive 45 minutes to get recall taken care of... only to be told at check-in that the dealership ran out of these recall parts. No apology, nothing. Had to reschedule for another day a week later where again took off time to drive there for the work. This time, the work was done. More

First time service George Gushalak was very friendly and helpful. Service was performed in less than 2 hours. Easy in and out. Thank you for the great experience. George Gushalak was very friendly and helpful. Service was performed in less than 2 hours. Easy in and out. Thank you for the great experience. More

Fast, Efficient and Friendly Likely among the best auto service experiences I could have hoped for. Really like their flow, and how they meet their time estimates for those of us Likely among the best auto service experiences I could have hoped for. Really like their flow, and how they meet their time estimates for those of us that prefer to wait for our cars. More

Great service! I needed to bring my car in for a 'recall campaign' repair. I was able to get an appointment for the day and time I wanted.. When I arrived, Brett w I needed to bring my car in for a 'recall campaign' repair. I was able to get an appointment for the day and time I wanted.. When I arrived, Brett was ready for me. I told him I would like to wait for the car, as I thought it would be about one hour. He told me probably an hour and a half. "Fine." It was done in an hour! He told me they had also done a brief inspection, and everything checked out. I rarely have to bring the car in, but when I do, I always look for Brett Van Gompel. He is the ultimate professional. Friendly, upfront, and honest!! While waiting for my car, I also looked at the new models in the showroom. I met Aaron Richardson. He's the one I will buy my next car from. Although he had another customer, he took the time to answer a question I had. No rush, no pressure. More

Great Services Damien and Brett were amazing. Process was very easy, followed up with me throughout service and explained process and services that they would perfor Damien and Brett were amazing. Process was very easy, followed up with me throughout service and explained process and services that they would perform. I was in and out quick with a loaned vehicle and process upon receiving my vehicle was just as easy. More

Make an appointment! I got a notice in the mail that my Audi had the recalled metal shrapnel throwing airbags, so I made an appointment on line and brought it in on a Satu I got a notice in the mail that my Audi had the recalled metal shrapnel throwing airbags, so I made an appointment on line and brought it in on a Saturday. The service bay was very busy, but I was seen in a timely manner and the repairs were made and my car was inspected at no cost to me. I was happy with the service and the recommendations made by the service technician. More

Denied Audi Care when it was purchased with vehicle We paid for Audi Care when we purchased the vehicle. The finance manager completed the paperwork incorrectly, when we brought it to his attention h We paid for Audi Care when we purchased the vehicle. The finance manager completed the paperwork incorrectly, when we brought it to his attention he assured us it had been corrected. However, we were told it had not been corrected when we brought the vehicle in for service. More