Audi San Diego - Service Center

Complete engine repair. My regular service consultant, Brett Van Gompel is excellent and communicated with me multiple times during this extensive repair. When I picked up t My regular service consultant, Brett Van Gompel is excellent and communicated with me multiple times during this extensive repair. When I picked up the car Brett was out of town in training and therefore I worked with Damien Burton. Although new to the situation, Damien did an excellent job and communicated well. I have always been happy with San Diego Audi. I am appreciative of the credit toward cost provided by the Dealership. However, I am not completely pleased with Audi Corporate in this situation. More

Airbag Windshield and brakes Penni was an amazing help for us. We live closer to a different dealer but would continue to get our 3 audis serviced here because of nice and compet Penni was an amazing help for us. We live closer to a different dealer but would continue to get our 3 audis serviced here because of nice and competent people like Penni. She was able to procure the two recall airbags needed plus she made a great recommendation to have our cracked windshield fixed (since our insurance company only has vendors with garages more than an hour away. Everything was done in a couple of days and the crew worked hard to finalize before we had a scheduled trip. We are very grateful for the remarkable effort and great work. More

Cut above! The attention to details of Manny and his service colleagues are a cut above the rest. I look forward to visiting the dealership to interact with your The attention to details of Manny and his service colleagues are a cut above the rest. I look forward to visiting the dealership to interact with your team! More

George G. was, as always efficient, pleasant, and thorough. The service experience was easy and quick. While the quality of the vehicles are excellent, the service matches the same high standard. George is alwa The service experience was easy and quick. While the quality of the vehicles are excellent, the service matches the same high standard. George is always a pleasure to deal with, and he is one of the main reasons I have leased 4 cars from the dealership! More

Oil change was rushed and not done correct.some used oil not drained completely, unsure if it was even actually done. The oil replaced still looked dirty. was rushed and not done correct.some used oil not drained completely, unsure if it was even actually done. The oil replaced still looked dirty. More

Terrible Communication Brought my vehicle in for servicing. They held on to my car for several days and constantly failed to contact me when they claimed they would do so. 4 Brought my vehicle in for servicing. They held on to my car for several days and constantly failed to contact me when they claimed they would do so. 4 days later I went by to pick up my vehicle as nothing was being performed on the car including the simple tire rotation I asked for. Additionally, despite asking my vehicle not be washed, they washed it and brought it back covered in water. I voiced my dissatisfaction with my service experience while I was picking up the car and I was assured somebody would call me the following morning to let me know what issues were going on with the car. That call never came. Audi San Diego clearly lacks communication. More

Quick, courteous, efficient . My issue was explained and resolved successfully. The technician is nice and responsible. He always respond in a timely manner. However, I do t fee . My issue was explained and resolved successfully. The technician is nice and responsible. He always respond in a timely manner. However, I do t feel the sale rep is not honest about making sure the car meets the certified standard. The sale price includes registration but he didn’t inform me that register can’t be done and didn’t take that amount off. More

Happy and satisfied customer I am completely satisfied with the help and service I received. I was helped by Joe Caffrey who made this a pleasent experience. I am a very happy and I am completely satisfied with the help and service I received. I was helped by Joe Caffrey who made this a pleasent experience. I am a very happy and satisfied customer. 11/10. More

Great Service I have had the pleasure of working with Joe at the service center and he had been nothing but helpful throughout my entire experience. I have nothing I have had the pleasure of working with Joe at the service center and he had been nothing but helpful throughout my entire experience. I have nothing but the highest of compliments. More

Best Customer Service in the Auto Industry George Gushulak is the whole reason I go to Audi San Diego. I trust him implicitly and his customer service is off the charts. I've own Audis for over George Gushulak is the whole reason I go to Audi San Diego. I trust him implicitly and his customer service is off the charts. I've own Audis for over a decade (in different states) and have never had a better service provider than George. He is definitely at the top of his profession. More