Audi San Diego - Service Center

Excellent facility and team I work in the hospitality business and the service department at Audi San Diego has adopted many of the values of our business and applied them to the I work in the hospitality business and the service department at Audi San Diego has adopted many of the values of our business and applied them to the automobile service industry. More

Going the extra mile!! Penni was my service adviser and she was resourceful and assertive in making sure that the work on my car was done quickly (I had an international fli Penni was my service adviser and she was resourceful and assertive in making sure that the work on my car was done quickly (I had an international flight the next day). Normally, I would've had to wait another day, but she pulled some strings and helped me - and she didn't even make me feel like a big dummy for it! More

Feeling good I did not think buying a car could go this smoothly. My experience with Audi San Diego and Aaron was of the highest quality. I have no doubt that this I did not think buying a car could go this smoothly. My experience with Audi San Diego and Aaron was of the highest quality. I have no doubt that this will be my dealer when the time comes in the future. More

20,000 mile service Went smoothly as planned. However, I do not wish to be coached again by other employees to give "John Doe" a excellent review. Although customer feed Went smoothly as planned. However, I do not wish to be coached again by other employees to give "John Doe" a excellent review. Although customer feed back is important, in general I find these types reviews to be inappropraitely humiliating to employees. Many reviews can be unfair or inaccurate, but there they are on the Internet anyway without a chance for the employee to respond. Also, when uniformly coached across the service industry, ie "anything below a 10 rating or 5 stars is bad", are these reviews even accurate? Find another more humane way to determine how your employees are doing their jobs. More

Thank you once again Our experience with San Diego Audi has been exceptional. We come down from north county and appreciate how George Gushulak has cared for our A8 since Our experience with San Diego Audi has been exceptional. We come down from north county and appreciate how George Gushulak has cared for our A8 since new. We also appreciate having an Audi loaner and the dealership taking an active interest in helping to care for our car. Thank all of you for your kind attention. More

They delivered The entire crew was very helpful. They provided a new car the same model as mine for a loaner. My car was finished earlier than promised. Overall wond The entire crew was very helpful. They provided a new car the same model as mine for a loaner. My car was finished earlier than promised. Overall wonderful experience. More

Quality Service and Support The 55k service interval was not entirely affordable for someone like me, but Brett helped me out in making right decisions to get it done. Owning a 2 The 55k service interval was not entirely affordable for someone like me, but Brett helped me out in making right decisions to get it done. Owning a 2016 Audi E-Tron alone is not affordable either, but driving something other than the typical gas-hybrids has its merits. After the 55k service there was a single oversight on one of the fluid levels, however the service team was not hesitant to correct the situation. This was also directly handled by Mark and Brett who were totally "on my side" to ensure things were above and beyond to exceed my satisfaction. Even Damien was helping out to support both Brett and Mark on the other behind the scenes work. Great job to the SD Audi team! They really know how to help out all the customers! More

Great Service! Service agent Manny was very helpful and the technician diagnosed my overheating problem correctly and had it fixed for next day pick up. The price fo Service agent Manny was very helpful and the technician diagnosed my overheating problem correctly and had it fixed for next day pick up. The price for the repair was reasonable as well. More

Another Good Service Brett always does a great job keeping me informed of progress and any optional maintenance. He is always on top of everything related to my visit. Brett always does a great job keeping me informed of progress and any optional maintenance. He is always on top of everything related to my visit. More

Great customer service and updates on vehicle status while the car is being serviced. Service done fast and on time. Thank you so much for your service. customer service and updates on vehicle status while the car is being serviced. Service done fast and on time. Thank you so much for your service. More